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Added 2 days ago
T
Customer Experience Associate
TD
Salmon Arm, BC
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 2 days ago
T
Canadian Commercial Banking Associate
TD
St. Catharines, ON
- Full-time
Your first 8 to 10 months will include on-site coaching in one of our commercial units, as well as a structured training program before moving up to become an Account Manager on a team with…
Added 2 days ago
T
SBB, Client Service Associate
TD
Montreal, QC
- Full-time
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to…
Added 2 days ago
T
Customer Experience Associate - Truro
TD
Truro, NS
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 2 days ago
T
Customer Experience Associate
TD
AB
- Part-time
Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 2 days ago
Seasonal Retail Sales Associate, Centre Rockland
Bell
Montreal, QC
Immersive and Hands-on training programs – get ready to learn!
Added 2 days ago
Seasonal Sales Consultant, Waneta Plaza
Bell
Trail, BC
Immersive and Hands-on training programs – get ready to learn!
Added 2 days ago
Creative Director
Sephora
Toronto, ON
5+ years’ of experience leading a creative team as either an Associate Creative Director or Creative Director
Added 2 days ago
WC
(CAN) Front End Assistant Manager
Walmart Canada
Brossard, QC
- Full-time
Creates, with the balance of the Management Team, operational plans; prioritizes, delegates and provides clear direction to Managers and Associates. Ensures optimal store conditions through…
Added 2 days ago
UO
Canada Impact+ Emerging Leader. Assistant or Associate Professor in Sustainable Transportation Futures
University of Alberta
Edmonton, AB
- Full-time
The Faculty of Engineering at the University of Alberta is seeking applications for a full-time tenure-track Assistant or Associate Professor position in sustainable transportation futures.
Added 2 days ago
LF
Assistant Customer Care Manager
Leons Furniture Limited
Edmonton, AB
- Full-time
· Supporting the training, coaching and development of associates
Added 2 days ago
TW
Sales Associate
tbooth wireless / la cabine t sans fil
Brampton, ON
- Full-time
Career Opportunities: Industry-leading development programs- we promote our managers from within!
Added 2 days ago
TW
Sales Associate
tbooth wireless / la cabine t sans fil
Brampton, ON
- Full-time
Career Opportunities: Industry-leading development programs- we promote our managers from within!
Added 2 days ago
TS
Learning and Development Manager
T&T Supermarket
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $95,000 CAD / year
- Full-time
Lead the Learning and Development team in delivering training programs for colleagues in the West Region, East Region, US Support Centre, and Store Operations, including management staff.
Added 2 days ago
T
Customer Experience Associate - Aylmer (Part-time, 18.75h/week)
TD
Gatineau, QC
- Part-time
· Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
Added 2 days ago
T
Corporate Communications Associate II
TD
Toronto, ON
- Full-time
…Reporting to the Group Manager, Communications, the Communications Associate will help bring the colleague experience to life through engaging events, ongoing programs and clear, creative…
Added 2 days ago
T
Account Manager II, Business Banking
TD
Windsor, ON
- Full-time
Participate in personal performance management and development activities, including cross training within own team
Added 2 days ago
T
Personal Banking Associate - Laval, Notre-Dame (Part-time, 18.75h/week)
TD
Laval, QC
- Part-time
Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common…
Added 2 days ago
W/
Sales Associate
WIRELESSWAVE / WAVE SANS FIL
Waterloo, ON
- Full-time
Career Opportunities: Industry-leading development programs- we promote our managers from within!
Added 2 days ago
Associate Director, Privacy, Data Protection and Information Governance
EY
Toronto, ON
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package…
Added 2 days ago
KS
Temporary Sales Associate
kate spade new york
Laval, QC · Carrefour Laval
- Part-time
The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 2 days ago
Seasonal Retail Sales Associate, Montréal Ste-Catherine
Bell
Montreal, QC
Immersive and Hands-on training programs – get ready to learn!
Added 2 days ago
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Associate Brand Manager Intern
SoTalent
Toronto, ON
- Internship
Support the development and execution of strategic business plans designed to drive brand growth and market performance.
Added 2 days ago
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Associate
RBC
Vancouver, BC
- Full-time
…individual to join our leading wealth management firm as an Associate for a high-performing, fast paced portfolio advisory…
Added 2 days ago
RB
Associate
Royal Bank of Canada
Vancouver, BC
- Full-time
…individual to join our leading wealth management firm as an Associate for a high-performing, fast paced portfolio advisory…

SBB, Client Service Associate

Montreal, QC, Canada

52 700 $/$52,700 - 74 400 $/$74,400 CAD · Full-time

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Job details

Pay: 52 700 $/$52,700 - 74 400 $/$74,400 CAD
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 2 years or more experience in direct to customer phone channel
Posting language: English
Posted: Oct 22, 2026

Original job description

Work Location:

Montréal, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

52 700 $/$52,700 - 74 400 $/$74,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description

Department Overview:

Business Banking is a dynamic division within TD. Our Quest is to become the #1 Business Bank in Canada with our team of Better Business Bankers devoted to meeting our customers' financial needs with confidence – one customer, one community at a time.

Reporting into the Team Manager, BBS you will engage small business customers in conversations to understand and meet their current Business Account opening, Term and Trust Products and Signing officer Changes needs and ensure customer problems as it relate to Business Account Openings and Business signing Officer changes are handled appropriately the first time.

Job Description:

Provide inbound and/or outbound sales support to customers in a non-face to face environment
Open Business Account and complete Business signing authority Changes for New and existing Business customers over the phone using digital technology
Promote and offer advice on Business Account plan option that are suitable to each customers Day to Day transactional needs
Follow all end-to-end procedures accurately for Business Account opening and Signing Officer Changes to avoid any compliance issues
Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions
Identify small business credit and credit card opportunities
Submit & fulfill all credit requests where total business exposure is less than $50,000
Submitting business credit requests will require a high-level understanding of business financials and credit policy
Fulfilling credit requests will require preparing and obtaining electronic consent on SBB specific security documentation
Implements sales and customer service procedures and approaches to complete work
Review iCal appointment bookings to ensure preparation in advance of customer appointment
Explore and refer additional customer needs to appropriate partners, that may include Senior BBS, Merchant, Account Mangers of Small Business and Remote Account Managers of Small Business.
Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

Job Requirements:

2 years or more experience in direct to customer phone channel
Prior experience in Small Business Banking product and services an asset
Undergraduate degree or equivalent is an asset
A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skls

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec les clients qui ont besoin de services et de soutien dans une langue autre que le français.

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More about this job

Responsibilities

Provide inbound and outbound sales support to small business customers, including opening accounts and managing signing authority changes. Identify credit opportunities and fulfill credit requests while ensuring compliance with bank procedures and regulatory standards.

Requirements

Requires at least 2 years of experience in a direct-to-customer phone channel and a strong ability to work independently. An undergraduate degree or equivalent and prior experience in small business banking products are considered assets.

Skills

Customer service
Sales support
Small business banking
Financial analysis
Credit policy
Administration
Organizational skills
Planning
Time management
Communication
Digital technology
Risk management
Regulatory compliance
Account management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Small Business Banking
Customer Service
Sales Support
Account Opening
Credit Requests
Financial Analysis
Regulatory Risk
Compliance
Banking
Phone Channel
Administration
Time Management
Digital Technology
Business Financials
Security Documentation
Client Experience

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