Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Technology Solutions
Pay Details:
$81,600 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Job Description
This role provides senior-level business analysis and delivery leadership within the Enterprise Data Management Office (EDMO), supporting enterprise metadata, data governance, data quality, lineage, cataloguing, and data-management capabilities.
The role partners with product, business, engineering, architecture, data governance, risk, control, and platform teams to translate strategic priorities into clearly defined outcomes, requirements, delivery plans, and measurable business value.
Acting with a high degree of independence, the Senior Business Analyst manages the JIRA delivery board, drives executive-level reporting, applies a product mindset to backlog and roadmap decisions, and leads stakeholder alignment across complex initiatives.
Technical exposure is essential. The successful candidate will be comfortable working with solution teams on data flows, metadata models, APIs, integrations, cloud and data-platform concepts, security, controls, and production support, while communicating technical topics through a clear business lens.
This role will report to an Engineering Manager, Product Group Technology Lead, or equivalent leader within EDMO.
EXPERIENCE
- Leverage specialized business, product, data, and systems knowledge to understand EDMO priorities and drive delivery toward measurable business value.
- Demonstrated experience managing JIRA boards, including backlog structure, workflow hygiene, story readiness, sprint tracking, dependency visibility, dashboards, and delivery reporting.
- Experience preparing concise executive updates that clearly communicate progress, outcomes, milestones, decisions, risks, dependencies, and required leadership support.
- Strong product mindset, with experience contributing to product outcomes, roadmaps, epics, features, user stories, acceptance criteria, and prioritization decisions.
- Advanced stakeholder-management experience across business, product, engineering, architecture, governance, risk, control, and vendor teams.
- Experience working in Agile delivery environments such as Scrum or Kanban, using JIRA and Confluence.
- Technical exposure to data platforms and integration patterns, including SQL, APIs, batch and event-driven processing, cloud services, databases, data modelling, metadata, lineage, and data-quality concepts.
- Experience working with medium-to-complex technology or data workstreams involving multiple teams, competing priorities, and cross-pod dependencies.
CUSTOMER
- Partner with EDMO stakeholders, Product Owners, Data Owners, Data Stewards, engineering teams, architects, governance teams, and control partners to understand objectives, pain points, scope, priorities, and expected outcomes.
- Own effective JIRA board management by maintaining a transparent, prioritized, and delivery-ready backlog; ensuring epics, stories, tasks, defects, dependencies, and acceptance criteria are complete and current.
- Facilitate backlog refinement, sprint planning, status reviews, demonstrations, retrospectives, and cross-team dependency discussions, with clear actions and accountable owners.
- Develop executive-ready updates and materials that connect delivery progress to product outcomes, highlight material risks and decisions, and avoid unnecessary technical detail.
- Apply a product mindset by defining the problem to solve, target users, value proposition, desired outcomes, success measures, minimum viable scope, and roadmap options before progressing into solution delivery.
- Elicit, analyze, document, and validate business, functional, non-functional, data, integration, security, operational, and control requirements.
- Translate needs into epics, features, user stories, acceptance criteria, process flows, data flows, use cases, data mappings, decision logs, and traceability artifacts.
- Work with technical teams to assess solution impacts across metadata repositories, cataloguing and lineage platforms, APIs, databases, data pipelines, reporting, access controls, and downstream consumers.
- Lead stakeholder forums, resolve ambiguity, manage conflicting priorities, document decisions, and escalate material risks or trade-offs with clear recommendations.
- Plan and coordinate system integration testing, business acceptance testing, user acceptance testing, regression testing, implementation readiness, and post-production validation.
- Provide senior-level analysis for operational intake, incidents, service requests, root-cause discussions, remediation plans, and continuous improvement opportunities.
- Identify responsible opportunities to use approved AI and automation capabilities for requirements analysis, documentation, knowledge retrieval, testing, reporting, and data-quality investigation.
SHAREHOLDER
- Build trusted relationships across EDMO and partner organizations by creating transparency, following through on commitments, and tailoring communication to the audience.
- Maintain clear governance over scope, risks, assumptions, issues, dependencies, decisions, milestones, and benefits, ensuring that material concerns are surfaced early.
- Use delivery metrics and qualitative insights to support prioritization, roadmap planning, investment discussions, and continuous product improvement.
- Support business cases, options analysis, vendor assessments, requests for information or proposal, and service-level discussions as required.
- Ensure adherence to applicable enterprise standards and requirements across Privacy, Compliance, Risk, Architecture, and data governance.
EMPLOYEE / TEAM
- Participate fully as a member of EDMO and promote a positive work environment focused on business value, quality, innovation, inclusion, and teamwork.
- Keep team members and leaders informed of initiative progress, product outcomes, key decisions, delivery risks, and emerging issues.
- Contribute reusable practices for JIRA management, business analysis, executive reporting, stakeholder engagement, and product delivery.
- Support knowledge transfer, cross-training, coaching, and guidance for Business Analysts and delivery team members.
- Collaborate effectively with Product Owners, Scrum Masters, developers, engineers, architects, data specialists, and governance professionals.
- Contribute to a fair, positive, and equitable environment that supports a diverse workforce.
BREADTH & DEPTH
- Senior working-professional role providing specialized business analysis, product-delivery support, and technology advisory services within EDMO.
- Good understanding of data-management capabilities, system components, interfaces, data flows, metadata, business rules, controls, and operational processes.
- Advanced JIRA and delivery-management capability, with the ability to convert a complex portfolio of work into a clear and actionable backlog and reporting view.
- Strong executive communication skills, including the ability to synthesize detailed delivery information into concise status, decision, risk, and outcome messages.
- Advanced analytical and problem-solving skills with the ability to explain complex data and technology topics in clear business language.
- Operates with a high degree of autonomy and sound judgment, while maintaining transparency and escalating material issues at the appropriate time.
- Influences without direct authority and facilitates decisions across teams with different objectives, constraints, and levels of technical knowledge.
- Identifies and works with Leads towards resolution of complex requirements, process, data, integration, and delivery issues.
EXPERIENCE AND / OR EDUCATION
- Undergraduate degree, technical certificate, or equivalent practical experience in Business Analysis, Information Systems, Data Management, Computer Science, Engineering, or a related discipline.
- 3-5+ years of relevant experience in business analysis, business systems analysis, product delivery, data management, or technology delivery.
- Demonstrated hands-on experience with JIRA and Confluence in an Agile delivery environment.
- Experience preparing materials and presenting updates to senior leaders or executive stakeholders.
- Working experience in a product centric team/environment with exposures to various product methodologies.
- Working experience with Agile methodology and project delivery.
- Working knowledge of data and integration technologies such as SQL, relational databases, APIs, cloud platforms, data pipelines, metadata management, data lineage, and data-quality controls.
- Business-analysis credentials such as IIBA CBAP or PMI-PBA, Agile or product certifications such as PSPO, CSPO, PSM, or CSM are considered assets.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
