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Added 9 mins ago
M
Senior Manager, Communications
Manulife
Toronto, ON
- Full-time
Reporting to the Head of Communications, North America & Europe, Manulife Wealth and Asset Management, the Senior Manager for Retirement & Wealth, Canada. will be responsible for building,…
Added 10 mins ago
Janitorial Services Manager
Kandor
Victoria, BC
We are seeking an experienced and detail-oriented Janitorial Services Manager to lead our facilities operations team. Reporting to senior management, you will be responsible for planning,…
Added 10 mins ago
Senior Project Manager
First Nations Financial Management Board
Vancouver, BC
…we have been dedicated to providing fully optional tools and services tailored to meet the unique needs of First Nations…
Added 10 mins ago
Senior Manager, Document Management Platforms (COR.TRANSFORM)
Symcor
Mississauga, ON
The Senior Manager, COR.TRANSFORM leads the team responsible for implementing, maintaining, and supporting Symcor’s Document Management platforms, ensuring solutions meet business,…
Added 25 mins ago
CB
Civil Project Manager
CapWest Build
Vancouver, BC
- Full-time
Act as a senior liaison between Onni Contracting, development, consultants, subcontractors, and municipal authorities.
Added 25 mins ago
SS
Transfer Agency Centralized Alternatives, Senior Associate
State Street
Toronto, ON
- Full-time
…deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up…
Added 25 mins ago
R
Senior Manager, Software Development
RBC
Toronto, ON
- Full-time
We are seeking an experienced Senior Manager, Software Development to lead this transformation. This role combines deep technical expertise, people leadership, software architecture, and…
Added 25 mins ago
R
Senior MuleSoft Integration Developer
RBC
Toronto, ON
- Full-time
We are seeking a Senior MuleSoft Integration Developer to design, develop, and maintain API-based integrations between Salesforce and enterprise systems. You will play a key role in…
Added 25 mins ago
R
Manager, Financial Instruments & Securities Reporting
RBC
Toronto, ON
- Full-time
The Manager, Financial Instruments & Securities Reporting will be responsible for supporting the Senior Manager in efficient and effective delivery of the enterprise wide financial…
Added 25 mins ago
R
Senior Manager, HR Digital Solutions Design
RBC
Toronto, ON
- Full-time
The Workday Solutions Senior Manager is the functional backbone and people leader for RBC's Workday platform, accountable for its Design integrity - configuration, integrations, data model,…
Added 25 mins ago
P
Full Stack Developer
PwC
Toronto, ON · Ottawa, ON · Calgary, AB
- Full-time
As a Full Stack Developer, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 25 mins ago
T
Audit Manager I, TD Securities (1151)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 25 mins ago
T
Audit Manager II, Financial Crimes (1148)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 25 mins ago
T
Audit Manager II (ATH 993)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 40 mins ago
C
Full Stack Developer (Java + Angular)
CGI
Halifax, NS
- Full-time
CGI is seeking a highly skilled and experienced Senior Full Stack Engineer to join our growing team. In this role, you will leverage your expertise in Java, Spring Boot, Microservices,…
Added 40 mins ago
TO
Camp Coordinator - Inclusion
Town of Oakville
Oakville, ON
- Part-time
…Inclusion Programs and provide supervision and leadership to the Senior Leaders and Inclusion Support Workers who support campers with…
Added 40 mins ago
TO
Camp Coordinator
Town of Oakville
Oakville, ON
- Part-time
…Programs. Provide supervision and leadership and guidance to the Senior Leaders and Program…
Added 40 mins ago
TO
Camp Senior Leader - Inclusion
Town of Oakville
Oakville, ON
- Part-time
Reporting to Full-Time town staff and the Camps Area Coordinators - Inclusion, the Senior Leader - Inclusion assists in the operation, delivery, and on-site administration of the Town of…
Added 40 mins ago
TO
Camp Inclusion Support Worker
Town of Oakville
Oakville, ON
- Part-time
Reporting to the on-site Senior Leader, the Inclusion Support Workers will assist the on-site Camp Coordinator and full-time staff in the inclusion, support and supervision of campers with…
Added 40 mins ago
B
Senior Manager, Lending Fraud Strategy
BMO
Toronto, ON · FCP
- Full-time
As the Senior Manager, Lending Fraud Strategy you will play a key role in shaping the future of our lending fraud strategy. We're looking for a seasoned leader who can navigate ambiguity,…
Added 40 mins ago
B
Senior Wealth Planning Consultant
BMO
Vancouver, BC · FBT
- Full-time
…experience, from discovery to financial planning analysis, development of high value financial plans and recommendations, to coaching/assisting with presentations to clients. Creates…
Added 40 mins ago
B
Senior Technical Lead
BMO
Toronto, ON · FCP
- Full-time
…transform the future of banking. We are seeking a highly motivated Senior Technical Lead who combines deep technical expertise with strong leadership capabilities to drive the evolution of…
Added 40 mins ago
B
SENIOR MANAGER, UNDERWRITING II - Head Office, Laval, Quebec
BDC
Laval, QC
- Full-time
Opportunities for learning, training and development, and much more...
Added 40 mins ago
NM
Manager, Sales Tax
Nissan Motor Corporation
Mississauga, ON
- Full-time
Sales Tax Manager will be reporting to the Senior Manager, Corporate Taxation, the Sales Tax Manager will play a key role in supporting Nissan Canada’s Tax Department. This position is…
Added 40 mins ago
WM
Sales Support Manager - Bids & Tenders
Waste Management, Inc. (WM)
Kitchener, ON
- Full-time
…developing proposal task lists, writing responses, tracking proposal development, pricing, and producing marketing collateral to support sales efforts. Understands the waste industry, waste…

Senior Business Program Analyst

Toronto, ON, Canada

$76,800 - $115,200 CAD · Full-time

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Job details

Pay: $76,800 - $115,200 CAD
Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Sales & Customer Distribution Support

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Senior Business Program Analyst will support the execution of customer remediation programs by managing data operations, reporting, reconciliation activities, and production processes that are critical to cohort delivery. Working closely with the Data Manager and business stakeholders, the successful candidate will be responsible for preparing customer outreach files, maintaining reporting and tracking tools, supporting data quality activities, and ensuring operational readiness throughout the remediation lifecycle.

This role is highly operational and execution-focused, helping to ensure remediation cohorts are delivered efficiently while enabling the Data Manager to focus on reporting modernization, automation initiatives, strategic data management, and continuous process improvement.

Key Responsibilities

Support the execution of remediation cohorts through data preparation, file creation, validation, and operational readiness activities.
Prepare and maintain customer communication files, including letter, email, dialer, and manual call populations.
Execute disposition reviews and customer population management activities.
Support recurring cohort refresh activities, ensuring data accuracy and completeness throughout the remediation lifecycle.
Maintain reconciliation reports and tracking tools used to monitor remediation progress and outcomes.
Perform data quality reviews and validation activities to support accurate customer identification and outreach.
Support maintenance of baseline population files, including updates from multiple internal data sources.
Prepare recurring operational and management reporting, dashboards, and status updates.
Assist with consequence management reporting and related monitoring activities.
Partner with stakeholders across Operations, Data & Analytics, and Business teams to resolve data issues and improve reporting accuracy.
Identify opportunities to streamline manual processes and support automation initiatives led by the Data Manager.
Support production controls, audit requirements, and documentation to ensure processes remain compliant and defensible.
Contribute to process improvement initiatives that enhance operational efficiency and reporting effectiveness.

Job Requirements

Experience in business operations, data management, remediation, reporting, analytics support, or related functions.
Strong analytical and problem-solving skills with the ability to work with large data sets and identify data quality issues.
Experience creating operational reports, reconciliations, and tracking tools.
Advanced proficiency in Microsoft Excel, including data manipulation, validation, and reporting.
Experience working with multiple stakeholders in a fast-paced environment with competing priorities.
Strong organizational skills with the ability to manage multiple deliverables and meet established deadlines.
Ability to identify process gaps and recommend practical improvements.
Excellent verbal and written communication skills.
Strong attention to detail and commitment to data accuracy.
Self-motivated with the ability to work independently and collaboratively within a team environment.
Positive, solutions-oriented mindset and continuous improvement focus.

Preferred Qualifications

Experience supporting customer remediation, regulatory, risk, compliance, AML, KYC, or operational programs.
Experience with data reporting tools, dashboards, and process automation initiatives.
Knowledge of reconciliation processes, operational controls, and audit requirements.
Experience working with large customer populations and managing complex datasets.
Experience with Python, SQL, or similar tools to analyze and manage large datasets (strong asset/nice to have).
Use strong problem-solving skills to identify and investigate data issues, determine the root cause, and recommend practical solutions to improve data quality and reporting.
Work with business partners to understand their needs and operational challenges, and turn those needs into data, reports, and analysis that help improve business results.
Use business knowledge and analytical skills to identify opportunities to improve processes, automate tasks, and enhance reporting. Help increase efficiency, reduce manual work, and strengthen operational controls.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Senior Business Program Analyst manages data operations, reporting, and reconciliation activities to support customer remediation programs. They collaborate with stakeholders to ensure operational readiness, data quality, and the execution of process improvements.

Requirements

Candidates should have experience in business operations, data management, or analytics, along with advanced proficiency in Microsoft Excel. Strong analytical skills, attention to detail, and the ability to manage large datasets are essential for this role.

Skills

Data management
Business operations
Reporting
Data analysis
Microsoft Excel
Reconciliation
Process improvement
Data quality
Operational readiness
Stakeholder management
Automation
Problem-solving
Communication
Attention to detail
Python
SQL

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Business Program Analyst
Data Management
Remediation
Reporting
Analytics
Microsoft Excel
Reconciliation
Data Quality
Operational Readiness
Automation
Process Improvement
Python
SQL
Customer Outreach
Compliance
Risk Management
AML
KYC
Dashboards
Data Validation
Stakeholder Management
Financial Services
Banking

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