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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Partner closely with the Product Owner, business stakeholders, technology teams, architects, vendors, and other delivery partners to coordinate priorities and maintain delivery alignment.
Added 3 mins ago
MC
Recruitment Process Outsourcing Account Executive
MCI Careers
Canada
- Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 3 mins ago
J
Manager, Customer Success Technology
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We're looking for a Manager, Customer Success Technology to be part of our Success Operations department.
Added 3 mins ago
AE
Procurement Manager
A.L.P.A. Equipment Ltd.
Eel River Crossing, NB
- Full-time
The Procurement Manager is responsible for overseeing all procurement and purchasing activities for AL Fabrication to ensure the timely, cost-effective, and reliable supply of materials,…
Added 18 mins ago
W
Full Stack Software Engineer - Associate
Wiraa
Canada
- Full-time
…Delivery team at our Oshawa, Ontario location. Reporting to the Manager, IT Product Delivery, you will play a critical role in designing, developing, testing, and maintaining high-quality…
Added 33 mins ago
R
Senior Manager, Initiatives & Implementation Business Financial Services
RBC
Halifax, NS
- Full-time
…and Regional Operating Officer and Regional Vice President, Business Financial…
Added 33 mins ago
PV
Keyholder
Pet Valu
New Glasgow, NS
- Part-time
…time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth…
Added 33 mins ago
T
Personal Banking Associate
TD
Brampton, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 47 mins ago
GO
Client Service Officer A
Government of Newfoundland and Labrador
NL · Newfoundland and Labrador, Canada
- $31.37 to $34.89 CAD / hour
- Full-time
You have a degree in business, economics, social sciences or equivalent combination of training and experience. You have related experience delivering frontline services to individuals…
Added 47 mins ago
TC
Assessment Manager (EU / NA)
Trindent Consulting
Canada
- Full-time
…ranked as one of Canada’s Fastest-Growing Companies by Canadian Business and GROWTH 500 for 7 years in a row. In September 2026 our 290% 3-Year Revenue Growth was rewarded with being named…
Added 47 mins ago
FC
Engineering Specialist V
FedEx Canada
Bas-Saint-Laurent, QC
- Full-time
Advises, plans, develops, and designs District engineering/operational plans to optimize efficiencies in business objectives. Leverages operational knowledge of various facilities, their…
Added 47 mins ago
PH
Business Analyst and Project Support
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Business Analyst and Project Support leads the analysis and documentation of business requirements to support projects for designated programs/services. Works in close collaboration…
Added 47 mins ago
LI
Finance Accounting Manager
Leaf Infusions Inc.
New Westminster, BC
- Full-time
We are looking for an experienced, hands-on Accounting & Finance Manager to take ownership of our day-to-day accounting function while helping us continue to modernize how financial…
Added 1 hour ago
HG
Subcontracts Manager
Hypertec Group
Montreal, QC · Saint-Laurent, QC
- Full-time
Hypertec is seeking a Subcontracts Manager to join our Supply Chain team in Montreal. If you are motivated, collaborative, and aligned with our values, we would love to hear from you.
Added 1 hour ago
C
Account Support Representative Associate/Associé(e) représentant(e) au soutien des comptes.
Compucom
Toronto, ON
- Full-time
…provide day-to-day account interaction and order processing services for the customer. The role manages account operations for specific accounts including the executive of product and…
Added 2 hours ago
MS
Capture Manager – Payload
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
The Capture Manager’s primary focus is to accomplish key activities related to the front end of the business. The main objectives are to provide leadership in new business capture…
Added 2 hours ago
MS
Senior Finance Manager, Accounting and External Reporting (can be Full Time OR 2 Year contract)
MDA Space
Brampton, ON
- Full-time
As part of the Corporate Finance team, the Senior Finance Manager, Accounting and External Reporting leads all aspects of corporate consolidations process, corporate accounting and external…
Added 2 hours ago
MS
Internal Communications Manager – Corporate Communications
MDA Space
Brampton, ON
- Full-time
We are looking for an out‑of‑this‑world Internal Communications Manager to elevate the voice of MDA Space from within. In this role, you will partner strategically with Human Resources (HR)…
Added 2 hours ago
SI
Senior Paid Social Manager
Scribd, Inc.
Toronto, ON
- Full-time
We're seeking an experienced Senior Paid Social Manager to join our performance marketing team, focusing on scaling our presence across Meta, TikTok, Reddit, and exploring other emerging…
Added 2 hours ago
MC
Employment Services Client Success Manager
MCI Careers
Canada
- Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 2 hours ago
CT
Customer Services Manager
CSG Talent
Saskatoon, SK
- Full-time
CSG Talent is partnering with an established international mining equipment manufacturer to recruit a Field Service Operations Manager in Saskatoon.
Added 2 hours ago
TA
Senior Maintenance Manager-FR
Top Aces
Saguenay, QC
- Full-time
…itself as the world leader in contracted adversary air (ADAIR) services and joint terminal attack controller (JTAC)…
Added 2 hours ago
TA
Inventory and Component Repair Sr. Manager-FR
Top Aces
Saguenay, QC
- Full-time
The Inventory and Component Repair Sr. Manager (Inv and CR Sr. Manager) is responsible for leading inventory control and internal component repair operations at the Bagotville Repair Shop…
Added 2 hours ago
TA
Human Resources Business Partner-FR
Top Aces
Dorval, QC
- Full-time
…itself as the world leader in contracted adversary air (ADAIR) services and joint terminal attack controller (JTAC)…
Added 2 hours ago
TA
Senior Human Resources Generalist-FR
Top Aces
Dorval, QC
- Full-time
…itself as the world leader in contracted adversary air (ADAIR) services and joint terminal attack controller (JTAC)…
Added 2 hours ago
TA
Industry Liaison and Industrial & Technological Benefits (ITB) Manager-FR
Top Aces
Dorval, QC
- Full-time
Working closely with Business Development, Program Management, Legal, Supply Chain, Finance and external partners, the Industry Liaison and ITB Manager will identify, develop and manage…

Senior Business Systems Analyst, AI-Enabled Enterprise Solutions

Toronto, ON, Canada

$81,600 - $115,200 CAD · Full-time

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Job details

Pay: $81,600 - $115,200 CAD
Job type: Full-time
Apply by: Nov 20, 2026
Experience: 7+ years of experience in business systems analysis, business analysis, solution analysis, or technology delivery.
Posting language: English
Posted: Nov 6, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Role Overview

The TD Global Technology & Services team is seeking a Senior Business Systems Analyst with expertise in Generative AI process automation products to help shape AI-enabled solutions enabling complex enterprise workflows.

The Senior BSA analyzes current processes, defines future-state requirements, and translates business, operational, control, and technology needs into AI-enabled product opportunities. The role models context, workflows, system behaviours, human in the loop interactions, and evidence requirements helping product and engineering design solutions that are effective, traceable, and operationally sound.

Being the key part of an AI product development team, the successful candidate will bring strong systems thinking and practical AI business application knowledge within regulated technology environments.

Key Accountabilities

Current-State & Future-State Analysis, Requirements Management

Analyze complex business and technology workflows, identifying decision points, dependencies, constraints, manual activities, control requirements, and opportunities for AI integration.
Develop current-state and future-state models that clarify how proposed AI automations affect processes, people, technology, data, controls, and operational responsibilities.
Collaborate with key stakeholders to determine solutions, assess impact to existing work processes and systems, and how to manage the integration.
Lead technology requirements management for high risk, strategic initiatives

Workflow & Decision Modelling

Model end-to-end agentic workflows, business rules, behavioral logic, approvals, exceptions, escalations, and human intervention points.
Define expected agentic behaviour across standard, alternate, and failure scenarios. Ensure proposed solutions are feasible, testable and aligned with business and operational needs.

AI-Enabled Workflow Analysis

Assist Continuous Discovery and assess how AI and automation may affect workflows, decisions, roles, controls, and customer or colleague experiences.
Help develop and evaluate solution options, including appropriate boundaries between automated actions, AI-assisted recommendations, and human decisions. Define requirements for context, explainability, escalation, exceptions, and human oversight.

Interface, Event & Data Analysis

Analyze system interfaces, APIs, events, data exchanges, telemetry, and integration dependencies.
Define the information, triggers, conditions, responses, and error-handling requirements needed to support reliable interactions across systems and workflows.

Controls, Evidence & Auditability

Translate governance, risk, security, privacy, legal, compliance, and operational requirements into system behaviours, control flows, approval requirements, sign-off matrices, and evidence expectations.
Define exception handling and audit paths that support traceability, accountability, and appropriate oversight.

Data-Informed Decision Support

Use operational data, telemetry, customer feedback, and product insights to inform analysis, evaluate solution options, and support prioritization.

Work with Product Owners and data specialists to identify meaningful measures and translate findings into requirements and workflow improvements.

Support their team in translating requirements and use cases into test conditions and expected results for product, performance, user acceptance, and operational acceptance testing

Continuously enhance knowledge/expertise in own area and keep current with leading-edge technology trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery

Team collaboration

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Provides leadership and guidance, makes recommendations, and collaborates with business and technology to ensure the technology solution meets the business needs.
Provide thought leadership and/ or industry knowledge for practical AI application and latest industry trends; Participate in knowledge transfer within the team and business unit.
Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
Participate in personal performance management and development activities, including cross training within own team.
Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforce.

About You

Basic Qualifications

7+ years of experience in business systems analysis, business analysis, solution analysis, or technology delivery.

Experience analyzing complex enterprise workflows and defining current-state and future-state processes.

Strong experience with workflow, process, decision, business-rule, and exception modelling.

Experience developing functional requirements, non-functional requirements, user stories, and testable acceptance criteria.

Experience analyzing APIs, events, system interfaces, data contracts, telemetry, and integration dependencies.

Working knowledge of product and software development lifecycles, DevSecOps, and technology risk management.

Experience translating control and policy requirements into system behaviours, approval flows, evidence requirements, and audit paths.

Strong ability to challenge ambiguous, incomplete, or conflicting requirements.

Strong facilitation, communication, critical thinking, and stakeholder-management skills.

Preferred Qualifications

Experience with generative AI, agentic workflows, decision-support solutions, or human-AI interaction design.

Knowledge of release, change, incident, operational-readiness, or technology-risk practices.

Experience assessing the process, control, and operational impacts of AI-enabled automation.

Experience working within a product operating model and cross-functional agile teams.

Experience with behaviour-driven development, requirements traceability, and scenario-based testing.

Experience using telemetry, operational data, and product analytics to support product decisions.

Experience working in a complex, regulated enterprise environment.

Relevant business analysis, systems analysis, Agile, technology, or service-management certifications.
Bachelor’s degree in Business, Technology, Engineering, Information Systems, or a related field

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Senior Business Systems Analyst will analyze complex enterprise workflows to identify and design AI-enabled product opportunities. They will model end-to-end agentic workflows and translate business, control, and technology requirements into effective, traceable solutions.

Requirements

Candidates must have 7+ years of experience in business systems analysis or technology delivery with expertise in workflow and decision modeling. Proficiency in analyzing APIs, system interfaces, and technology risk management within regulated environments is required.

Skills

Business systems analysis
Generative AI
Process automation
Workflow modeling
Decision modeling
Requirements management
API analysis
System integration
Data analysis
Technology risk management
Agile methodology
Stakeholder management
Critical thinking
Facilitation
DevSecOps
Auditability

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analyst
Generative AI
Enterprise Solutions
Workflow Modeling
Decision Modeling
Process Automation
API
Telemetry
DevSecOps
Technology Risk Management
Agile
Product Development
Auditability
Human-in-the-loop
Agentic Workflows
Requirements Management
Data Analysis
Stakeholder Management
Financial Services
Compliance
Governance
System Interfaces
Business Rules
Scenario-based Testing
Behavior-driven Development
Operational Readiness
Traceability
Product Analytics
Technology Delivery
Solution Analysis

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