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Added 9 days ago
Business Analyst
The University of British Columbia
Vancouver, BC
$8,087.08 to $12,117.08 CAD / month
Full-time
The Business Analyst consults with user groups to determine business needs and introduce solutions that support the needs of an enterprise, multi-stakeholder technology solution. This…
Added 10 days ago
Business Analyst
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
$8,087.08 to $12,117.08 CAD / month
Full-time
The Business Analyst consults with user groups to determine business needs and introduce solutions that support the needs of an enterprise, multi-stakeholder technology solution. This…
Added 9 days ago
Audio-Visual Specialist II
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Job classification: P2040 - Systems Analyst I
Added 10 days ago
IT Business Analyst - Digital Integrations
Imperial Brady
Montreal, QC · Saint-Laurent, QC
Imperial Brady Canada, leading national distributor, has a job open in Saint-Laurent, QC. The IT Business Analyst - Digital Integrations serves as a critical link between business…
Added 10 days ago
Senior Data Platform Operations Analyst
TD
Toronto, ON
Full-time
Provide effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of…
Added 1 month ago
Job ID #32198: GIS Analyst (2 Vacancies)
City of Hamilton
Hamilton, ON
Full-time · Temporary
The GIS Analyst will utilize their experience and knowledge of the City’s business, GIS and Open Data best practices to support continued improvement in the collection and reporting of…
Added 9 days ago
Associate Business Manager - CBC Sports Presents (English services)
Radio-Canada
Toronto, ON
Full-time
We are looking for an Analyst – assigned as an Associate Business Manager - to join the CBC Sports team. Reporting to the Senior Unit Production Manager, this position will be to provide…
Added 9 days ago
Supply Chain Summer Student (Summer 2027 Work Term)
TAQA Group
Calgary, AB
Volunteer
Support the Supply Chain Analyst with supplier spend analytics, category trend identification, and supplier performance reporting to inform data-driven decision-making.
Added 10 days ago
Senior Application Support Analyst - Equities
Capgemini
Montreal, QC
5+ years in Application Support, IT Operations, or SRE within Financial Services.
Added 10 days ago
Application Support Analyst - Repo / Fixed Income Trading
Capgemini
Montreal, QC
We are looking for an experienced Application Support Analyst to provide 1st and 2nd level support for Repo (RSF) and Fixed Income trading systems within a fast-paced Front Office trading…
Added 10 days ago
Intern, Business Analyst (PC Insurance), Winter 2027
EQ Bank | Canada's Challenger Bank
Toronto, ON
Marketing support, including mass production of enterprise assets for LCL ISA execution, CRM roadmap QA for customer lifecycle journey programs, and QA support for paid media, retail…
Added 3 months ago
Senior Cybersecurity and Compliance Analyst - Landmark
Halliburton
Calgary, AB
As Cybersecurity & Compliance Senior Analyst at Landmark, you will be a hands-on practitioner at the center of how we protect the software the E&P industry depends on. You will partner with…
Added 9 days ago
Intern, Business Analyst (PC Insurance), Winter 2027
EQ Bank
Toronto, ON
Volunteer
Marketing support, including mass production of enterprise assets for LCL ISA execution, CRM roadmap QA for customer lifecycle journey programs, and QA support for paid media, retail…
Added 16 days ago
Audio-Visual Specialist II
SAIT
Calgary, AB
Job classification: P2040 - Systems Analyst I
Added 9 days ago
Associate Business Manager - CBC Sports Presents (English services)
CBC/Radio-Canada
Toronto, ON
Full-time
We are looking for an Analyst – assigned as an Associate Business Manager - to join the CBC Sports team. Reporting to the Senior Unit Production Manager, this position will be to provide…
Added 9 days ago
Business Reliability Analyst
Toyota Credit Canada Inc.
Markham, ON
Full-time
TFS currently has an exciting permanent opportunity as the Business Reliability Analyst reporting to the Manager of Business Reliability, the Business Reliability Analyst is responsible for…
Added 10 days ago
Market Risk Analyst
Cenovus Energy
Calgary, AB
Full-time
Reporting to the Senior Manager, Pricing and Risk Analytics, the Market Risk Analyst is responsible for ensuring the accuracy, integrity, and governance of commodity price data across its…
Added 10 days ago
Systems Analyst
Michael Page
Markham, ON
$70,000 to $80,000 CAD / year
Full-time
Provide day-to-day support for production insurance systems (P&C and Travel Medical)
Added 10 days ago
Principal Data Analyst – Dead by Daylight
Behaviour Interactive
Montreal, QC
Full-time
As a Principal Data Analyst at Behaviour, you will play a strategic role in advancing the company’s data maturity by designing and driving advanced analytical solutions that support the…
Added 10 days ago
IT Systems Analyst
Metro Vancouver
Burnaby, BC
Full-time
Our Corporate Services Department is seeking an IT Systems Analyst who will play a key role in the delivery and support of enterprise applications and technology solutions across the…
Added 10 days ago
Senior Analyst, Quality Assurance – Web
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
Full-time
Beyond traditional testing, the QA Analyst contributes to system reliability by validating critical user journeys, leveraging production telemetry, and ensuring applications are observable,…
Added 5 months ago
D365 CE & Power Platform Developer
National Research Council Canada
Halifax, NS
…professional environment. This is not a general IT, Programmer/Analyst, Business Analyst, or general Microsoft technology position. If you want technically challenging work with national…
Added 10 days ago
Analyst, WFM Business Systems (Workforce Management Business Systems Analyst)
City of Brampton
Brampton, ON
Full-time
Once this application is live and in production, this position will be responsible for the support and on-going maintenance of the application as well as recommend solutions to leverage the…
Added 11 days ago
2027 Investor Services, PEY Data Analyst (12-16 months)
Royal Bank of Canada
Toronto, ON
Full-time
As the Data Analyst, you will provide expertise for Data Management spanning both platforms and projects. At the core of the role is a detailed understanding of Data management principles…
Added 10 days ago
Principal Data Analyst - Dead by Daylight | Analyste de données Principal·e - Dead by Daylight
Behaviour Interactive
Montreal, QC
Full-time
As a Principal Data Analyst at Behaviour, you will play a strategic role in advancing the company’s data maturity by designing and driving advanced analytical solutions that support the…

Senior Data Platform Operations Analyst

Toronto, ON, Canada

Pay: $81,600 - $115,200 CAD
Job type: Full-time
Apply by: Oct 1, 2026
Experience: 5-7 years relevant experience
Posting language: English
Posted: Sep 17, 2026

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Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIESCUSTOMER

Perform controlled resolution of incidents and problems including prioritization and escalation liaising with business and technology partners as appropriate
Service applications / systems and provide a level of application/ systems/ operational availability that meets or exceeds established standards/service levels, while minimizing operational risk
Partner with key stakeholders to schedule packaging and release new applications in a timely manner; reduce change execution times by planning implementations with parallel work streams
Continuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoring applications/systems, ensuring availability targets are met
Provide effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents while prioritizing and monitoring client satisfaction
Partners with relevant teams to schedule packaging and release new applications in a timely manner; reduces change execution times by planning implementations with parallel work streams where possible
Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are met
Deliver effective and defect-free support (application, software and/or operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation
Interact with clients to provide quality service/solutions consistent with objectives and client requirements
Design, review, and integrate all application requirements, including functional, security, integration, performance, quality, and operations
Identify and address application and data issues and cross-capability and cross-release issues that affect application integrity
Consult with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own area
Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business
May develop a working relationship with 3rd party vendors as required to fulfill support requirements
Act as partner in scheduling, packaging and releasing new applications and manage all application releases according to approved governance and gating criteria
Develop understanding of technical aspects of project / break-fix development related to the application and provide advice/guidance to Developers and Solution Designers
Responsible for incident management (2nd level), monthly maintenance, state of health monitoring, and SLA maintenance
Provide effective day-to-day production support for applications through accurate problem identification and timely resolution of production issues
Perform incident management role (communicator, tracker, escalator, driver, etc.) for outages; communicate to clients during service outages
Improve stability of the production environment by assisting in setting up, maintaining and monitoring applications/system

SHAREHOLDER

Monitor system lifecycles, ensuring specifications and functionality support business objectives and architecture decisions, undertaking re-development, as required
May monitor the performance of the environment by using meaningful metrics
Provide Disaster Recovery support by assisting in defining / reviewing disaster recovery plans and by participating in testing
Assess and analyze optimization opportunities to the operational environment to improve performance and/or resource utilization
Ensure effective change management discipline is use
Adhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required
Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
Identify/implement process improvements to enhance revenue, customer experience and/or reduce costs
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
Make effective use of the cost management processes in place in own unit
Continuously enhance knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
Keep current with industry and/or business trends
May perform testing according to test plans, monitor and report on results, and work with others on problem resolution
As required, support the development of business cases, RFI/RFP and service level agreements with vendors/suppliers consistent with IT requirements/guidelines

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach/ educate others
Subject matter expert and consults with clients, team, and/or project team to provide technical guidance and highly complex troubleshooting/problem resolution
Leads the support of highly complex and/or comprehensive applications/systems and/or business lines
Identifies root causes and implements targeted and controlled remediation plans
May administer business applications in co-ordination with appropriate stakeholders
Reviews, participates and implements procedures
Researches industry standards, best practices and new innovations in technology and makes recommendations
Generally reports to a Manager or Senior Manager

EXPERIENCE & EDUCATION

Undergraduate degree or Technical Certificate
5-7 years relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The analyst is responsible for the day-to-day production support, incident management, and system monitoring of complex applications to ensure high availability. They will also partner with stakeholders to manage application releases, implement changes, and drive continuous improvement in the production environment.

Requirements

Candidates must possess an undergraduate degree or a technical certificate along with 5-7 years of relevant experience. Strong technical expertise in application support, troubleshooting, and adherence to change management and disaster recovery processes is required.

Skills

Incident management
Problem resolution
Production support
Change management
System monitoring
Disaster recovery
Technical troubleshooting
Stakeholder management
Data analysis
SLA maintenance
Process improvement
Documentation
Infrastructure support
Vendor management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Data Platform
Operations Analyst
Incident Management
Production Support
SLA
Change Management
Disaster Recovery
System Monitoring
Application Lifecycle
Technical Support
Infrastructure
Root Cause Analysis
Release Management
Banking
Technology Solutions
Performance Metrics
Vendor Relations
Business Continuity
Documentation
Troubleshooting

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