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Added 13 days ago
Business Insights Specialist (Power BI)
TD
London, ON · Toronto, ON
Full-time
Experience supporting operational readiness, production support, or application lifecycle processes.
Added 13 days ago
EAM – Tech Strategy Metrics & KPI Lead (Hyrbid)
Morgan Stanley
Montreal, QC
Full-time
Demonstrated ability to transform fragmented technology data into trusted, actionable insights that support decision making, investment prioritization, and strategy execution.
Added 13 days ago
Analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC · Levis, QC
Full-time
Help resolve production issues and provide user support when required
Added 12 days ago
Functional Analyst, HRMS
Stantec
Edmonton, AB
Full-time
Contribute to the solution design, configuration, integration, testing, training, knowledge-transfer activities, and post-production support requirements.
Added 12 days ago
Business Insights Specialist (Power BI)
TD
Toronto, ON
Full-time
Experience supporting operational readiness, production support, or application lifecycle processes.
Added 12 days ago
IT Business Analyst & Project Manager – Human Resources
BNP Paribas
Montreal, QC
Full-time
Collaborate with development and production support teams to deliver technical solutions on time and within budget.
Added 12 days ago
Business Support Analyst - Finance
Canadian Natural
Calgary, AB
Full-time
We have an exciting opportunity for a Business Analyst! This key individual should have experience supporting ERP systems, particularly within Accounts Payable and Treasury modules in JD…
Added 13 days ago
Guidewire Systems Business Analyst (BSA) - Brokerage Program
Maarut
Quebec, QC
Contract
of production issues and providing user support when required
Added 13 days ago
Analyst, Regulatory Reporting (15 months Contract)
Royal Bank of Canada
Toronto, ON
Full-time
This role also support Regulatory Swap Surveillance Post Trade Exceptions including but not limited to CFTC, EMIR, FCA, CSA regulatory regimes and Clearing, SEF Trade Execution, and…
Added 13 days ago
Microsoft Consultant
eSentire
Canada
Support eSentire's broader Microsoft strategy discussions, acting as an internal advisor to Advisory Services leadership on Microsoft-related risk, opportunity, and positioning.
Added 13 days ago
Analyst, Regulatory Reporting (15 months Contract)
RBC
Toronto, ON
Full-time
This role also support Regulatory Swap Surveillance Post Trade Exceptions including but not limited to CFTC, EMIR, FCA, CSA regulatory regimes and Clearing, SEF Trade Execution, and…
Added 13 days ago
Intermediate Python Engineer
Citi
Mississauga, ON
Full-time
The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application…
Added 13 days ago
Intraday Liquidity Analyst
BMO
Toronto, ON · FCP
Full-time
As a member of the Intraday Liquidity team, you will support the execution and continued development of the Bank’s enterprise-wide intraday liquidity framework, including related funding…
Added 13 days ago
Senior Business Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$70 to $85 CAD / hour
Contract
The role is responsible for providing advice and consultation for business application developments to ensure growth. The role provides technical leadership, interpreting complex…
Added 13 days ago
IT Senior Functional Analyst - ePPDS
Agropur
Longueuil, QC · ON · St-Hubert Campus
Full-time
The IT Senior Functional Analyst - ePPDS is responsible for leading the blueprinting, functional design, system configuration, and deployment of all solutions related to Production Planning…
Added 13 days ago
Mgr, Theatrical Dist (CAN)
Amazon
Toronto, ON
Amazon MGM Studios is the movie development and production arm of Amazon. Now available in more than 240 countries and territories, Prime Video offers customers the broadest selection of…
Added 13 days ago
Audio-Visual Specialist II
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
Job classification: P2040 - Systems Analyst I
Added 14 days ago
IT Business Analyst - Digital Integrations
Imperial Brady
Montreal, QC · Saint-Laurent, QC
Imperial Brady Canada, leading national distributor, has a job open in Saint-Laurent, QC. The IT Business Analyst - Digital Integrations serves as a critical link between business…
Added 13 days ago
Supply Chain Summer Student (Summer 2027 Work Term)
TAQA Group
Calgary, AB
Volunteer
Support the Supply Chain Analyst with supplier spend analytics, category trend identification, and supplier performance reporting to inform data-driven decision-making.
Added 14 days ago
Senior Application Support Analyst - Equities
Capgemini
Montreal, QC
5+ years in Application Support, IT Operations, or SRE within Financial Services.
Added 14 days ago
Application Support Analyst - Repo / Fixed Income Trading
Capgemini
Montreal, QC
We are looking for an experienced Application Support Analyst to provide 1st and 2nd level support for Repo (RSF) and Fixed Income trading systems within a fast-paced Front Office trading…
Added 14 days ago
Intern, Business Analyst (PC Insurance), Winter 2027
EQ Bank | Canada's Challenger Bank
Toronto, ON
Marketing support, including mass production of enterprise assets for LCL ISA execution, CRM roadmap QA for customer lifecycle journey programs, and QA support for paid media, retail…
Added 3 months ago
Senior Cybersecurity and Compliance Analyst - Landmark
Halliburton
Calgary, AB
As Cybersecurity & Compliance Senior Analyst at Landmark, you will be a hands-on practitioner at the center of how we protect the software the E&P industry depends on. You will partner with…
Added 13 days ago
Intern, Business Analyst (PC Insurance), Winter 2027
EQ Bank
Toronto, ON
Volunteer
Marketing support, including mass production of enterprise assets for LCL ISA execution, CRM roadmap QA for customer lifecycle journey programs, and QA support for paid media, retail…
Added 20 days ago
Audio-Visual Specialist II
SAIT
Calgary, AB
Job classification: P2040 - Systems Analyst I

Closed listing

Senior Data Platform Operations Analyst

Toronto, ON, Canada

Pay: $81,600 - $115,200 CAD
Job type: Full-time
Closing date: Oct 1, 2026
Experience: 5-7 years relevant experience
Posting language: English
Posted: Sep 17, 2026

This opening has closed.

The original listing is kept below for reference.

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Original job description

Archived listing. The details below describe a past opening.

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

KEY ACCOUNTABILITIESCUSTOMER

Perform controlled resolution of incidents and problems including prioritization and escalation liaising with business and technology partners as appropriate
Service applications / systems and provide a level of application/ systems/ operational availability that meets or exceeds established standards/service levels, while minimizing operational risk
Partner with key stakeholders to schedule packaging and release new applications in a timely manner; reduce change execution times by planning implementations with parallel work streams
Continuously strive to improve the stability of production environment by partnering closely with key stakeholders on setting up, maintaining and monitoring applications/systems, ensuring availability targets are met
Provide effective day-to-day support for applications/systems through accurate problem identification and timely resolution of production issues; perform controlled and timely resolution of incidents while prioritizing and monitoring client satisfaction
Partners with relevant teams to schedule packaging and release new applications in a timely manner; reduces change execution times by planning implementations with parallel work streams where possible
Ensure timely notification and escalation of possible issues/problems, options and recommendations for prompt resolution; communicate project status and provide timely escalation of issues to ensure project objectives are met
Deliver effective and defect-free support (application, software and/or operations), researching system issues / opportunities, overseeing the execution of recommendations and maintaining accurate documentation
Interact with clients to provide quality service/solutions consistent with objectives and client requirements
Design, review, and integrate all application requirements, including functional, security, integration, performance, quality, and operations
Identify and address application and data issues and cross-capability and cross-release issues that affect application integrity
Consult with other functional areas to provide technical expertise on area of specialization by acting as a reference on technology, trends and processes related to own area
Schedule changes to supported components in accordance with the approved change management procedures; implement changes with proper testing, stakeholder signoff, monitoring and with minimal impact to the business
May develop a working relationship with 3rd party vendors as required to fulfill support requirements
Act as partner in scheduling, packaging and releasing new applications and manage all application releases according to approved governance and gating criteria
Develop understanding of technical aspects of project / break-fix development related to the application and provide advice/guidance to Developers and Solution Designers
Responsible for incident management (2nd level), monthly maintenance, state of health monitoring, and SLA maintenance
Provide effective day-to-day production support for applications through accurate problem identification and timely resolution of production issues
Perform incident management role (communicator, tracker, escalator, driver, etc.) for outages; communicate to clients during service outages
Improve stability of the production environment by assisting in setting up, maintaining and monitoring applications/system

SHAREHOLDER

Monitor system lifecycles, ensuring specifications and functionality support business objectives and architecture decisions, undertaking re-development, as required
May monitor the performance of the environment by using meaningful metrics
Provide Disaster Recovery support by assisting in defining / reviewing disaster recovery plans and by participating in testing
Assess and analyze optimization opportunities to the operational environment to improve performance and/or resource utilization
Ensure effective change management discipline is use
Adhere to existing processes/standards, business technology architecture, risk and production capacity guidelines; plan, monitor and escalate issues as required
Follow standards, policies and procedures to ensure compliance with the Disaster Recovery Plan (DRP) and applicable Business Recovery Plans (BRP)
Identify/implement process improvements to enhance revenue, customer experience and/or reduce costs
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
Make effective use of the cost management processes in place in own unit
Continuously enhance knowledge/expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution development/delivery
Keep current with industry and/or business trends
May perform testing according to test plans, monitor and report on results, and work with others on problem resolution
As required, support the development of business cases, RFI/RFP and service level agreements with vendors/suppliers consistent with IT requirements/guidelines

EMPLOYEE / TEAM

Work effectively as a team, supporting other members of the team in resolving critical service issues
Prioritize and manage own workload in order to deliver quality results and meet timelines
Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
Participate in knowledge transfer within the team and business units
Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency of the business unit and/or team

BREADTH & DEPTH

Works independently in a senior/lead role on a diverse range of tasks and may be relied upon to coach/ educate others
Subject matter expert and consults with clients, team, and/or project team to provide technical guidance and highly complex troubleshooting/problem resolution
Leads the support of highly complex and/or comprehensive applications/systems and/or business lines
Identifies root causes and implements targeted and controlled remediation plans
May administer business applications in co-ordination with appropriate stakeholders
Reviews, participates and implements procedures
Researches industry standards, best practices and new innovations in technology and makes recommendations
Generally reports to a Manager or Senior Manager

EXPERIENCE & EDUCATION

Undergraduate degree or Technical Certificate
5-7 years relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

About employer

More about this job

Responsibilities

The analyst is responsible for the day-to-day production support, incident management, and system monitoring of complex applications to ensure high availability. They will also partner with stakeholders to manage application releases, implement changes, and drive continuous improvement in the production environment.

Requirements

Candidates must possess an undergraduate degree or a technical certificate along with 5-7 years of relevant experience. Strong technical expertise in application support, troubleshooting, and adherence to change management and disaster recovery processes is required.

Skills

Incident management
Problem resolution
Production support
Change management
System monitoring
Disaster recovery
Technical troubleshooting
Stakeholder management
Data analysis
SLA maintenance
Process improvement
Documentation
Infrastructure support
Vendor management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Data Platform
Operations Analyst
Incident Management
Production Support
SLA
Change Management
Disaster Recovery
System Monitoring
Application Lifecycle
Technical Support
Infrastructure
Root Cause Analysis
Release Management
Banking
Technology Solutions
Performance Metrics
Vendor Relations
Business Continuity
Documentation
Troubleshooting

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