Find work in Canada.

332,431 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Service Desk Analyst
Northbridge Financial Corporation
Vancouver, BC
Full-time
What it’s like to be a Northbridge Service Desk Analyst
Added 11 mins ago
Associate Investment Advisor I
TD
Toronto, ON
Full-time
Optional: Certified International Wealth Manager (CIWM) designation, Certified Financial Analyst (CFA), Chartered Investment Manager (CIM), or Certified Financial Planner (CFP)
Added 11 mins ago
Senior Governance & Control Analyst, Canadian Commercial Banking (ATH465)
TD
Toronto, ON
Full-time
Reporting to the Manager, Canadian Commercial Banking, Governance & Control, the Senior Governance & Control Analyst plays a key role in supporting the Commercial Banking control…
Added 11 mins ago
Analyst, Value and Risk Advisory
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
Full-time
JLL is seeking a Valuation & Risk Advisory Analyst to join our dynamic team in Toronto, ON. This role offers an exceptional opportunity to build a career in commercial real estate valuation…
Added 26 mins ago
Claims Fraud Analyst (Insurance Claims)
Global Excel Management
Windsor, ON · Sherbrooke, QC
Other
Familiarity with financial regulatory compliance and insurance industry standards.
Added 40 mins ago
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 41 mins ago
Senior Financial Analyst
Sofina Foods Inc
Markham, ON
Reporting to the Director, Financial Accounting and Reporting, this position is accountable for compiling, consolidating, analyzing, interpreting and presenting statutory and management…
Added 41 mins ago
Strategic Finance Analyst
Joseph Ribkoff
Montreal, QC
Joseph Ribkoff is hiring a Strategic Finance Analyst to sit at the center of how the business plans, forecasts, and measures performance.
Added 1 hour ago
Commercial Loans Analyst
Crédit Agricole CIB
Montreal, QC
Contract
The Canada Branch has offices in Montreal and Toronto providing financial services to Canadian Financial Institutions, Banks, Pension Funds & SSA and to large Canadian headquartered…
Added 1 hour ago
Financial Analyst (Consolidation)
Husky Technologies
Bolton, ON
Full-time
This individual will report to the Director, Technical Accounting, External Reporting and Consolidations. The Experienced Financial Analyst will play a critical role in all aspects of the…
Added 1 hour ago
Senior IT Support Analyst
TD
Toronto, ON
Full-time
We are seeking a Senior IT Support Analyst to provide high-touch, time-sensitive technical support to TD Securities Global Markets, Trading, Sales, Research, and front-office clients in…
Added 1 hour ago
Actuarial Analyst III - Project Development & Optimization
TD
Toronto, ON · Montreal, QC
Full-time
Supporting the other teams by investigating new actuarial techniques used to determine reserves, capital and financial projections
Added 1 hour ago
Actuarial Analyst III
TD
Toronto, ON · Montreal, QC
Full-time
Assist with organization's financial structure, complete financial projections, and perform actuarial analysis
Added 1 hour ago
SENIOR ANALYST, OPERATIONAL RISK MANAGEMENT
BDC
Toronto, ON · Montreal, QC
Full-time
…It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian…
Added 1 hour ago
Actuarial Analyst - New Grad
LifeWorks
Toronto, ON
Full-time
…collaborative team player? If so, we are seeking an Actuarial Analyst to join our team. You will help support best in class pension programs by assessing the financial health of pension…
Added 1 hour ago
Actuarial Co-Op Student (Winter or Summer 2027)
LifeWorks
Toronto, ON
$39,900 to $74,100 CAD / year
Full-time
…collaborative team player? If so, we are seeking an Actuarial Analyst, Co-Op to join our team. You will help support best in class pension programs by assessing the financial health of…
Added 1 hour ago
Senior Financial Analyst, Real Estate Finance
Nicola Wealth
Vancouver, BC
Full-time
The continued growth of Nicola Real Estate has led to the need for a Senior Financial Analyst, Real Estate Finance to join our dynamic and growing team.
Added 2 hours ago
Director, Financial Planning & Analysis - SLC Management
Sun Life
Toronto, ON · Sun Life Toronto One York
Full-time
…of Sun Life, we are aligned with one of the world’s leading financial services companies, and benefit from the stability and strength of that…
Added 2 hours ago
Director, Financial Planning & Analysis - SLC Management
SLC Management
Toronto, ON · Sun Life Toronto One York
Full-time
…of Sun Life, we are aligned with one of the world’s leading financial services companies, and benefit from the stability and strength of that…
Added 2 hours ago
Director, Financial Planning & Analysis - SLC Management
SLC Management
Toronto, ON
Full-time
…of Sun Life, we are aligned with one of the world’s leading financial services companies, and benefit from the stability and strength of that…
Added 3 hours ago
Analyste principal(e), fiscalité indirecte (TPS/TVH/TVQ) | Contrat de 15 mois
CGI
Montreal, QC
Full-time
CGI is seeking a Senior Indirect Tax Analyst to join our Financial Business Services team. In this highly visible role, you will become the primary owner of Canadian indirect tax compliance…
Added 3 hours ago
Financial Analyst
Fitness World Canada
Richmond, BC
Full-time
…their fitness goals. Behind every smooth operation are strong financial decisions - and that's where you come in. As a Financial Analyst reporting to our VP of Finance, you'll translate…
Added 3 hours ago
Credit Specialist
Raise
Calgary, AB
Full-time
…Standards, and Procedures. Success in this role requires strong financial and technical analytical skills, the ability to collaborate effectively, and the capability to build and manage…
Added 4 hours ago
Payroll Partner - Analyst
The University of British Columbia
Vancouver, BC
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst will troubleshoot complex payroll and systems issues, provides recommendations on how capabilities of the University's financial systems can be used and…
Added 4 hours ago
Payroll Partner - Analyst
The University of British Columbia
Vancouver, BC
$6,143.67 to $8,830.25 CAD / month
Full-time
The Payroll Partner - Analyst will troubleshoot complex payroll and systems issues, provides recommendations on how capabilities of the University's financial systems can be used and…

Senior IT Support Analyst

Toronto, ON, Canada

Pay: $81,600 - $115,200 CAD
Job type: Full-time
Apply by: Sep 30, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$81,600 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are seeking a Senior IT Support Analyst to provide high-touch, time-sensitive technical support to TD Securities Global Markets, Trading, Sales, Research, and front-office clients in Toronto. Reporting to the Manager of IT Operations, this role replaces an existing Trade Floor support position and is responsible for daily desk-side, telephone, and remote support across the trading environment. The technician will troubleshoot and resolve endpoint, market data, trading application, voice, mobility, printing, connectivity, and access issues; prepare and deploy devices; complete technology requests; and coordinate rapid restoration with internal technology teams and vendors. The environment includes Windows 11, Microsoft 365, Dell and Lenovo workstations and laptops, multi-monitor trading desks, Bloomberg peripherals, network printers, corporate mobile devices, BYOD, virtual desktops, remote-access technologies, trading turrets, and market-information displays.

KEY ACCOUNTABILITIES

Provide proactive, high-touch desk-side and remote support to traders, sales professionals, executives, research teams, and investment-banking users, prioritizing issues that may affect trading activity, client service, regulatory obligations, or business continuity.
Monitor and triage requests received through ServiceNow, the Trade Floor support mailbox, telephone support line, Teams, and direct walk-ups; maintain accurate ticket notes, ownership, priority, client communications, and closure details.
Diagnose Windows, hardware, software, network, authentication, performance, printing, audio, video, and peripheral issues using structured troubleshooting and root-cause analysis.
Support trading workstations, laptops, docks, Bloomberg keyboards, multi-monitor configurations, webcams, headsets, trading turrets, desk phones, televisions, market-information displays, network printers, and other specialized front-office equipment.
Provide first-line support for Bloomberg, Microsoft 365, web-based and locally installed trading applications, market-data tools, collaboration applications, browser-based platforms, and approved front-office utilities.
Build, image, configure, deploy, refresh, upgrade, and decommission Windows 11 desktops and laptops; complete BIOS, firmware, driver, Microsoft 365, security, and application updates and validate business readiness before handoff.
Complete workstation moves, adds, and changes, including pre-market setup, cabling, network connectivity, monitor layouts, peripheral reconnection, post-move testing, and asset-record updates.
Support user onboarding, transfers, departures, access requests, Active Directory groups, account lockouts, Windows Hello for Business, BitLocker, multifactor authentication, application entitlements, and approval workflows.
Troubleshoot wired and wireless connectivity, VPN, Citrix and virtual desktop sessions, Remote Access Points, remote desktop, home-office connectivity, and related authentication issues.
Support corporate mobile phones and approved BYOD devices, including enrolment, Intune compliance, Outlook, Teams, BlackBerry Work, contact synchronization, authentication, and device replacement or activation.
Coordinate incidents and service restoration with Desktop Engineering, Network, Voice, Market Data, Information Security, Application Support, Identity and Access Management, Premises, vendors, and other resolver teams; remain accountable until resolution.
Respond to major incidents, outages, and Trade Floor events; collect diagnostics, communicate status, identify workarounds, support war rooms, and verify stability after recovery.
Maintain accurate assets, inventory, deployment, refresh, software, and ticket records; manage spare equipment and follow secure return, disposal, and chain-of-custody procedures.
Perform daily floor walks and proactive health checks of critical workstations, turrets, displays, printers, and shared technology before and during market hours.
Create or update knowledge articles, checklists, build notes, support procedures, and known-error documentation; share recurring issues and improvement opportunities with the team.
Participate in early and late shift coverage between 6:30 a.m. and 6:00 p.m. Eastern Time, rotating on-call support, business-continuity testing, and occasional evening or weekend change activity.

EXPERIENCE & EDUCATION

Three to five years of enterprise desktop support experience, preferably supporting a Trade Floor, capital markets, financial services, or other business-critical environment.
Demonstrated ability to troubleshoot independently under pressure, manage competing priorities, communicate clearly with senior and time-sensitive clients, and maintain ownership through resolution.
Strong understanding of incident, request, change, problem, knowledge, asset, and configuration-management practices; ITIL Foundation knowledge is preferred.
Working knowledge of endpoint security, least privilege, data protection, acceptable-use requirements, phishing awareness, and secure handling of devices and client information.
Strong documentation, customer service, teamwork, time management, and escalation skills.
Ability to work onsite, provide flexible shift coverage between 6:30 a.m. and 5:30 p.m. Eastern Time, participate in rotating after-hours support, and perform occasional evening or weekend work.
Ability to safely move, install, connect, and test desktop equipment, monitors, printers, and related peripherals.

Technical Skills and Applications:

Operating systems and endpoints: Windows 11 Enterprise, Windows profiles, registry, Event Viewer, Device Manager, services, Task Manager, Group Policy, PowerShell and command-line diagnostics, BIOS or UEFI, firmware, drivers, BitLocker, Windows Hello for Business, and Dell Command Update.
Productivity and collaboration: Microsoft 365 Apps, Outlook, Excel, Word, PowerPoint, OneNote, Teams, OneDrive, SharePoint, Edge, Chrome, Adobe Acrobat, Microsoft Copilot, email profiles, shared mailboxes, add-ins, macros, file synchronization, and Office repair or reinstall procedures.
Trade Floor and market data technology: Bloomberg Terminal, Bloomberg keyboards and related peripherals, trading turrets, market-data displays, locally installed and browser-based trading applications, multi-screen trading desktops, and awareness of latency-sensitive front-office workflows. Experience with other approved market data or trading platforms is an asset.
Device management and deployment: Microsoft Configuration Manager or SCCM, software distribution, operating-system deployment and task sequences, imaging, application packaging, patching, Intune, endpoint compliance, Azure or Entra concepts, Active Directory, group membership, and asset-management processes.
Remote access and virtualization: Citrix, virtual desktop infrastructure, VPN, Remote Desktop, Remote Access Points, remote-support tools, session troubleshooting, profile issues, and home-office connectivity.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

Provide high-touch, time-sensitive technical support for trading floor environments, including desk-side and remote troubleshooting of hardware, software, and market data applications. Manage incident resolution, workstation deployment, and coordinate with internal technology teams to ensure business continuity.

Requirements

Requires three to five years of enterprise desktop support experience, preferably within a financial services or trading environment. Candidates must possess strong troubleshooting skills, proficiency in Windows 11 and Microsoft 365, and the ability to work flexible shifts in an on-site capacity.

Skills

Windows 11
Microsoft 365
Desktop support
Hardware troubleshooting
Network connectivity
ServiceNow
Bloomberg terminal
Trading support
Active Directory
Citrix
VPN
SCCM
Intune
Root-cause analysis
Incident management
Technical documentation

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Windows 11
Microsoft 365
Bloomberg Terminal
ServiceNow
Trading Floor
Desktop Support
Active Directory
Citrix
VPN
SCCM
Intune
Hardware
Networking
ITIL
Trading Turrets
Market Data
BitLocker
Windows Hello
PowerShell
BIOS
Firmware
Incident Management
Root-cause Analysis
Financial Services
Capital Markets
Endpoint Security
Virtual Desktop Infrastructure
Remote Access
Asset Management
Technical Support

Report this job