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Senior Manager, Business Program

Toronto, ON, Canada

$115,600 - $163,200 CAD · Full-time

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Job details

Pay: $115,600 - $163,200 CAD
Job type: Full-time
Apply by: Oct 21, 2026
Experience: 10+ years relevant experience
Posting language: English
Posted: Oct 14, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Sales & Customer Distribution Support

Pay Details:

$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

TD Small Business Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of clients across sectors by delivering customized solutions that support their current and future growth. Our goal is to deliver a first-class business banking experience.

The Senior Manager, Business Program will oversee a multi-faceted function of professionals and provide strategic guidance in operationalizing the business specific related programs that meet the organization's mandate.

Team Overview

You will be leading a pod responsible for defining and delivering the target state for platforms, processes, and capabilities that support the Small Business Banking client buying experience (onboarding).

We act as the business owner for change initiatives and collaborate closely with business and technology teams to ensure successful delivery.

The Senior, Manager, Business Program will lead the strategy, roadmap and execution of Small Business Banking’s assisted onboarding and compliance capabilities, with a focus on creating simpler, faster and more compliant experiences for both colleagues and clients. The role owns capabilities supporting the buying and onboarding journey, including SBB products/services, compliance and workflow tools.

Job Description:

Create and lead the strategy, roadmap and execution of Small Business Banking’s assisted onboarding and compliance capabilities Participate in developing the target state and prioritized roadmap for onboarding capabilities
Perform analysis to identify opportunities to improve the customer buying journey and document both quantitative and qualitative benefits
Define scope for prioritized initiatives and work with technology partners to outline high-level solutions and associated costs
Lead assigned initiatives and collaborate with partners and platform teams across design, development, implementation, change management, and post-launch (Day 2)
Represent the business in initiatives, provide timely decisions, resolve issues or barriers, and manage risks
Support the POD in maintaining a strong and prioritized backlog
Support change management activities, including training and communications
Ensure business stakeholders are consulted, engaged, and aligned on changes impacting them
Partner with delivery teams to align business and technology objectives into a shared delivery vision
Work closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD’s operating model to maximize efficiency, effectiveness and scale
Plan and execute on strategic activities, review and communicate results, and adjust tactics accordingly
Execute on the annual business plan to deliver results aligned with business strategies
Manage overall budget, revenue and expenditures, meet business objectives while increasing efficiency and effectiveness
Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations and work closely with business partners.
Monitor and communicate the effectiveness of delivery strategies, programs, and practices related to own area
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite
Ensure employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
Responsible for management of the overall team providing both leadership and guidance
Set targets and objectives for the team, and deliver results Grow team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
Lead a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans
Lead the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner.
Provide people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
Oversee and lead a highly complex, and diverse function for an area of significant risk, complexity or scope
Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise and industry knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management /enterprise areas.

Experience required:

Undergraduate degree and/or
10+ years relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Senior Manager will lead the strategy, roadmap, and execution of Small Business Banking’s assisted onboarding and compliance capabilities. They are responsible for managing a team, overseeing budgets, and collaborating with technology partners to deliver efficient business solutions.

Requirements

Candidates must possess an undergraduate degree and at least 10 years of relevant experience. The role requires strong leadership skills and deep industry knowledge to manage complex functions and risk.

Skills

Strategic planning
Business banking
Program management
Change management
Risk management
Compliance
Team leadership
Performance management
Stakeholder management
Financial analysis
Operational efficiency
Budget management
Onboarding
Process improvement
Strategic roadmap development

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Small Business Banking
Onboarding
Compliance
Strategic Roadmap
Change Management
Risk Management
Business Planning
Operational Efficiency
Budgeting
Team Leadership
Performance Management
Stakeholder Engagement
Financial Solutions
Banking
Process Optimization
Regulatory Requirements
Business Analysis
Project Execution
Client Experience
Platform Development

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