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Added 4 mins ago
Warehouse Operations Manager (3PL)
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Under the direction of the General Manager, the Warehouse Operations Manager is responsible for managing the day-to-day operations of a multi-client third-party logistics warehouse. This…
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Senior Manager Strategy and Innovation

Toronto, ON, Canada

$115,600 - $163,200 CAD · Full-time

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Job details

Pay: $115,600 - $163,200 CAD
Job type: Full-time
Apply by: Nov 6, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD General

Pay Details:

$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Canadian Personal Small Business (CPSB) AML & Regulatory Capabilities Delivery team enables CPSB to meet regulatory, AML and KYC obligations through streamlined delivery, strengthened controls, digitally enabled customer capabilities, and disciplined portfolio governance. The team partners across CPSB, Financial Crimes Risk Management, Risk, Technology, and functional stakeholders to modernize risk management, improve customer communications, advance data and AI-enabled capabilities, and strengthen consistent decisioning and monitoring across key risk domains.

Job Description:

Reporting to the VP of AML and Regulatory Capabilities, the Senior Manager, will play a pivotal role in shaping the future of approach to AML operating model, pan CPSB Regulatory management, and any key regulatory pan CPSB opportunities. This is a transformation-focused leadership role responsible for designing and advancing the Team's modernization agenda, with a mandate to reimagine how first line horizontal mandates and activities are delivered through smarter processes, stronger data, AI-enabled capabilities, automation, and disciplined execution.

This role offers a unique opportunity to influence the future-state operating model for 1LOD in a number of key pan CPSB mandates by identifying where work can be simplified, digitized, automated, or redesigned to improve effectiveness, reduce operational burden, and create capacity for higher-value risk insight. The successful candidate will help translate strategic priorities into practical roadmaps, seek external perspective to challenge status quo, and partner across process, technology, and business communities to build scalable solutions that strengthen risk ownership and control effectiveness.

This role is ideal for a strategic, curious, and action-oriented leader who is energized by transformation, comfortable working through ambiguity, and motivated by the opportunity to modernize complex pan CPB regulatory and compliance mandates in a large, complex financial institution. The successful candidate will bring a forward-thinking mindset, strong business judgment, and the ability to challenge legacy ways of working while building alignment with senior stakeholders and delivering measurable outcomes.

Key Responsibilities:

· Lead the development and execution of the AML and Regulatory Delivery modernization agenda, translating strategic priorities into a practical transformation roadmap that advances the future of 1LOD risk oversight across CPB.

· Identify opportunities to simplify, digitize, automate, or redesign key business activities with a pan CPSB focus to improve effectiveness, reduce operational burden, and create capacity for higher-value insight.

· Work with delivery teams to lead complex, cross-functional transformation initiatives across CPSB technology, and business communities, ensuring delivery is disciplined, measurable, and aligned to CPB and enterprise priorities.

· Identify, evaluate AI-enabled, automation, data, and workflow solutions that modernize the team's processes and strengthen outcomes.

· Design and evolve future-state operating practices, frameworks, and governance routines that improve prioritization, transparency, accountability, and decision-making across AML and Regulatory Delivery.

· Build strong partnerships with senior leaders and key stakeholders to challenge legacy ways of working, shape solutions, manage trade-offs, and build alignment for transformation priorities.

· Establish clear success measures, benefits tracking, and adoption plans to ensure modernization initiatives deliver sustainable improvements in efficiency, consistency, control effectiveness, and colleague experience.

· Bring forward external insights to inform bold direction and approach to solving problems.

· Establish curiosity, bold thinking routines and insights for the AML and Regulatory Capabilities team.

· Champion a culture of innovation, disciplined execution, and continuous improvement within the AML and Regulatory Capabilities, helping teams adopt new tools, capabilities, and ways of working.

Qualifications:

· Undergraduate degree required; graduate degree in a related field is an asset.

· Experience in risk management, governance, strategy, business transformation, or a related function within a large, complex financial services organization.

· Strong understanding of 1LOD risk management, governance, controls, compliance, and regulatory expectations, with the ability to apply risk discipline in a practical business context.

· Demonstrated experience leading transformation, modernization, process redesign, operating model improvement, or digital enablement initiatives that deliver measurable business, risk, or colleague experience outcomes.

· Experience identifying, evaluating, piloting, and implementing AI, automation, data, or digital workflow capabilities to improve efficiency, consistency, insight generation, and control effectiveness.

· Proven ability to translate strategic priorities into practical roadmaps, delivery plans, success measures, and sustainable adoption approaches.

· Strong critical thinking and problem-solving skills, with a track record of challenging legacy ways of working and developing innovative, practical solutions to complex business or risk challenges.

· Excellent communication, executive storytelling, and relationship-building skills, with the ability to influence senior leaders, manage trade-offs, and build alignment across cross-functional teams.

· Experience managing stakeholder expectations and delivering strategic insights, recommendations, and decision-ready materials to support senior executive decision-making.

· Ability to work independently and collaboratively in a dynamic environment while managing multiple priorities, ambiguous problems, and concurrent deliverables.

· Curious, forward-thinking, and action-oriented mindset, with a strong interest in the future of risk management, AI-enabled ways of working, and continuous improvement.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

Lead the AML and regulatory modernization agenda by developing transformation roadmaps and redesigning pan-CPSB activities, operating practices, and governance. Partner with senior stakeholders and cross-functional teams to implement AI, automation, data, and workflow solutions, track measurable outcomes, and foster innovation and continuous improvement.

Requirements

An undergraduate degree is required, and experience in risk management, governance, strategy, or transformation within a large financial services organization is expected; a related graduate degree is an asset. Candidates should demonstrate first-line risk and regulatory knowledge, a record of delivering measurable transformation and digital enablement, and strong strategic, communication, problem-solving, and stakeholder-influencing abilities.

Skills

AML and Regulatory Management
First-Line Risk Management
Governance and Controls
Business Transformation
Operating Model Design
Process Redesign
Digital Enablement
AI and Automation
Data-Enabled Capabilities
Strategic Roadmapping
Portfolio Governance
Benefits Tracking
Executive Communication
Stakeholder Management
Critical Thinking
Change Adoption

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Rewards and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Anti-Money Laundering
Know Your Customer
Regulatory Compliance
First-Line Risk Management
Risk Oversight
Governance
Controls
Financial Services
Business Transformation
Modernization
Operating Model
Process Redesign
Digital Enablement
Artificial Intelligence
Automation
Data Capabilities
Workflow Solutions
Portfolio Governance
Transformation Roadmap
Benefits Tracking
Adoption Planning
Decision-Making
Stakeholder Management
Executive Communication
Continuous Improvement

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