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Added 4 hours ago
Performance Engineer
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 11 hours ago
LH
Lead Electrical Engineer – Medium & High Voltage
LeadingEdge HR Solutions
Halifax, NS
- Full-time
Our client is seeking an experienced and commercially minded Lead Electrical Engineer / Subject Matter Expert (SME) to lead the development, design, and execution of land-based power…
Added 20 hours ago
Manager, Payments Incident Response & Resiliency (Bilingual Spanish)
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 1 day ago
A
Bilingual Account Executive, SME & Growth
Airwallex
Remote, Canada
- $200,000 to $300,000 CAD / year
- Full-time
- Remote
Supporting bilingual customers is an important part of how the SME & Growth Business team at Airwallex helps small and medium-sized enterprises (SMEs) thrive in the global economy. We are a…
Added 1 day ago
LH
Lead Electrical Engineer / Subject Matter Expert (SME) – Medium & High Voltage
LeadingEdge HR Solutions
Halifax, NS
- Full-time
Job Title:Lead Electrical Engineer / Subject Matter Expert (SME) – Medium & High Voltage
Added 1 day ago
S
Manager, Payments Incident Response & Resiliency (Bilingual Spanish)
Scotiabank
Toronto, ON
- Full-time
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 1 day ago
TM
Senior Sales Consultant - Financial Services
The Mirillion Group
Montreal, QC
- $100,000 to $150,000 CAD / year
- Full-time
…relationship building, and delivering tailored solutions to SME clients engaged in international…
Added 2 days ago
GD
Life Cycle Material Engineering Specialist
General Dynamics Missions System International
Ottawa, ON
- Full-time
We are currently looking for a Life Cycle Material Engineering Specialist, to join our Ottawa team.
Added 2 days ago
AE
Lead Engineer MV/HV
AKA Energy Systems
Halifax, NS
- Full-time
AKA Energy Systems is looking for a highly driven Lead Electrical Engineer / Subject Matter Expert (SME) to help develop and grow our land-based power systems and microgrid business.
Added 2 days ago
EI
SAP Project Manager
ExcelGens, Inc.
Montreal, QC
- Contract
- An opportunity to work with key stakeholders in our global commercial hub
Added 2 days ago
'
Sr Process Engineer
''
Florenceville-Bristol, NB
- Full-time
The Applied Technology & Innovation (ATI) team is focused on developing and advancing breakthrough technologies that support McCain’s innovation strategy. Working in a highly collaborative…
Added 2 days ago
IR
Workshop Director - CIO Advisory / AI
Info-Tech Research Group
Canada
- Full-time
Due to continued growth in our workshop offering, we are expanding our team of talented professionals to support our member base. We offer a high learning, dynamic, and progressive culture…
Added 2 days ago
IR
Workshop Director - Security
Info-Tech Research Group
Canada
- Full-time
Due to continued growth in our workshop offering, we are expanding our team of talented professionals to support our member base. We offer a high learning, dynamic, and progressive culture…
Added 2 days ago
B
Head, Managing Director -Wealth Planning, Private Wealth Canada
BMO
Winnipeg, MB · London, ON · Toronto, ON · Montreal, QC · Vancouver, BC · Halifax, NS · FCP
- Full-time
…deep technical planning expertise to motivate and challenge a team of advanced planning professionals with expertise in tax, estate and trust, business advisory & succession planning and…
Added 3 days ago
MS
Technical Sales Specialist
ML6 Search + Talent Advisory
Calgary, AB
- Full-time
…Technical Sales Specialist - Pressure Management to join their team in Western Canada. This role is ideal for a strategic, highly technical professional with a strong background in pressure…
Added 3 days ago
Senior Manager, Branch & ABM Transformation
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 3 days ago
E
Senior Advisor - Operational and Closure Readiness
eTeam
Montreal, QC
- $85 to $95 CAD / hour
- Contract
An opportunity to work with key stakeholders in our global commercial hub
Added 3 days ago
TE
Operations Lead - Crossfield Gas Storage
TC Energy
Crossfield, AB
- Full-time
…values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability,…
Added 3 days ago
J
SME Commercial Team Lead
JobsMedia.io
Toronto, ON
- Full-time
We’re looking for an SME Commercial Team Lead to join a dynamic team in Toronto. This role is perfect for a technical expert who enjoys coaching a team focused on Small-to-Medium Enterprise…
Added 3 days ago
HC
Clinical Research Site Manager - Toronto
Health Careers Canada
Mississauga, ON
- Full-time
The Clinical Operations Asset Lead is the single point of accountability for clinical operations delivery across the full asset lifecycle. Representing Global Clinical Operations at the…
Added 3 days ago
J
SME Commercial Team Lead | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
Hello World Recruitment, founded by Jeremy Corbet, is working with an established Canadian insurance brokerage to recruit an experienced SME Commercial Team Lead in Toronto.
Added 7 days ago
E
Senior Advisor - Operational and Closure Readiness
eTeam
Montreal, QC
- $75 to $90 CAD / hour
- Contract
As this is a business led, Group-wide transformation effort, it requires a strong team to bridge the business and technology landscapes.
Added 7 days ago
Lead Software Developer
Geotab
Toronto, ON · Oakville, ON · Waterloo, ON
The Lead Software Developer is primarily responsible for designing, building and maintaining efficient, reusable, reliable code to develop high throughput, performance critical, scalable…
Added 7 days ago
VF
Manager, RBT2 Performance Analytics and Information Management
Vancouver Fraser Port Authority
Vancouver, BC
- Full-time
The RBT2 team have established an environment where there is a focus on delivering at pace, being forward-thinking and ensuring alignment and a positive culture in order to bring the world…
Added 7 days ago
S
Senior Manager, Payments
Super.com
Remote, Canada
- Full-time
- Remote
…This is a senior individual contributor role. You will be the lead of the payments MAT (mission-aligned team): accountable for execution of the team’s roadmap priorities and delivery, and…

Senior Operations Analyst

Burlington, ON, Canada

81 600 $/$81,600 - 115 200 $/$115,200 CAD · Full-time

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Job details

Pay: 81 600 $/$81,600 - 115 200 $/$115,200 CAD
Job type: Full-time
Experience: · 7+ year relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Burlington, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

81 600 $/$81,600 - 115 200 $/$115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description Summary

This role will report to the Senior Manager Operations and act as a cross functional process analyst within TDEF Operations and provide product support including manuals, playbooks, SOPs. The role will execute on critical projects and strategic special initiatives within a defined functional area that support the TDEF Business and Operations. This may require broader cross-functional partnership with various stakeholders within TD Equipment Finance and the Business Bank. Enhance management decision making on policies, processes, products and services based on insights generated from analytics and reporting, to advance the operating model / processes and elevate service quality. Facilitate the implementation of policies/processes and/or initiatives to meet functional objectives.

Customer:

· Provide deep technical subject matter expertise/analysis or operational process support as a key resource/representative for the function

· Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery, this would include Operations Manuals/ Playbooks and SOPs

· Act as conduit/coordinator/facilitator bringing in appropriate partners/expertise on key initiatives

· Communicate project status and provide timely escalation of issues to senior management to ensure project objectives are met

· Contribute to the identification, development and implementation of new products, operating workflow, additional services/products/applications and/or operational efficiencies

· Develop and execute on a QA strategy for all segments of TDEF business operations including funding & portfolio services.

· Develop SME within TDEF business including TDEF book of record and process.

Shareholder:

· Prioritize and manage own workload to meet SLA requirements for service and productivity

· Adhere to enterprise frameworks or methodologies that relate to activities for our business area

· Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities

· Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices

· Monitor service, productivity and assess efficiency levels within own function and implement continuous process/performance improvements where opportunities exist

· Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

· Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team:

· Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/ points of interest

· Provide thought leadership and/ or industry knowledge by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team and across the function

· Keep others informed and up-to-date about the status/progress of projects and / or all relevant or useful information related to day- to-day activities

· Lead, motivate and develop relationships with internal and external business partners/ stakeholders to develop productive working relationships

· Contribute to a fair, positive and equitable environment that supports a diverse workforce

· Act as a brand ambassador for the function and the bank, both internally and/or externally

Breadth & Depth

· Expert knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for own area and as applicable across the function

· Executes on more complex and/or non-standard processes and requests of high complexity and risk/financial impact

· Researches and investigates a range of operational/ reporting / process issues

· Recommends and implements solutions within own area of responsibility

· Represents the group as the lead or subject matter expert on project initiatives and/or at meetings across the organization

· Provides training / guidance to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions or ad-hoc non-routine requests

· Ability to support multiple functions within the broader businesses

Experience and/or Education

· Undergraduate degree/ college diploma preferred and/or

· 7+ year relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Senior Operations Analyst will act as a cross-functional process analyst to support TDEF Operations by developing manuals, playbooks, and SOPs. They will also lead critical projects and strategic initiatives to enhance management decision-making and operational efficiency.

Requirements

Candidates should possess an undergraduate degree or college diploma and at least 7 years of relevant experience. Strong analytical skills and the ability to manage complex operational processes are essential for this role.

Skills

Operations analysis
Process improvement
Project management
Technical subject matter expertise
SOP development
Data analysis
Stakeholder management
Risk management
Quality assurance
Financial analysis
Regulatory compliance
Strategic planning
Workflow optimization
Reporting
Cross-functional collaboration

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Operations Analyst
TDEF Operations
Banking
Process Analyst
SOP
Playbooks
Project Management
Strategic Initiatives
Data Analytics
Quality Assurance
Risk Management
Regulatory Requirements
Financial Services
Stakeholder Management
Workflow
Operational Efficiency
Transaction Lifecycle
Subject Matter Expert
Portfolio Services
Funding

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