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Added 21 mins ago
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Administrative and Data Entry Clerk, Prenatal Screening - BC Children’s Hospital and Women’s Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
Assist the senior staff with research studies by maintaining statistics, bibliographies, formats, requests article reprints as requested.
Added 2 hours ago
IW
Product Specialist, Investment Products - Winnipeg, Toronto
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…enablement and product initiatives. The role contributes to service excellence, efficient information flow and the development of foundational investment product…
Added 5 hours ago
CG
Manager, Risk Modelling
Canada Guaranty
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
As a proudly Canadian company, we are committed to service excellence and helping Canadians achieve successful, long-term homeownership. Our mortgage solutions help protect lenders and…
Added 6 hours ago
NS
261569 Medical Officer Band A (JXT)
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- Full-time
You will work alongside experienced colleagues within the Public Dental Service and receive support from the senior clinical team. This post offers an excellent opportunity to develop…
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Manager, Community Relations and Retail Operations
Northwestel
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- Full-time
…Employment Equity. We strive to achieve a skilled workforce that is representative of the population we serve, and as a Northern company, we are committed to the employment and career…
Added 6 hours ago
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Financial Analyst
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Yellowknife, NT · Whitehorse, YT
- Full-time
…reporting and analysis, and the presentation of findings to senior management. Budgeting and forecasting are coordinated by this position, which involves managing cross-departmental…
Added 7 hours ago
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Senior Credit Representative
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- Full-time
Partner with Sales, Customer Service, Operations, and Finance to support customer onboarding and credit-related matters.
Added 8 hours ago
W
Business Development Representative
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Montreal, QC
- Full-time
As a Business Development Representative, your primary focus will be developing new business within an assigned territory. This is a hunter-style sales role where you will prospect, build…
Added 8 hours ago
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Senior Trust Officer
CIBC
Toronto, ON
- Full-time
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Added 8 hours ago
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Customer Service Representative - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
UniFirst Corporation has a strong history of promoting from within. In fact, most of UniFirst's Senior Managers have come from within the Company. Opportunities are endless for those…
Added 10 hours ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
MB · Manitoba, Canada
- Full-time
We are looking for a Living Plan Portal specialist (Senior Manager) to join our Advanced Financial Planning team. We are open to considering candidates located in all provinces. Although…
Added 10 hours ago
IW
Senior Manager, Living Plan Portal - Canada
IG Wealth Management
ON · Ontario, Canada
- Full-time
We are looking for a Living Plan Portal specialist (Senior Manager) to join our Advanced Financial Planning team. We are open to considering candidates located in all provinces. Although…
Added 10 hours ago
CG
Manager, Risk Modelling
Canada Guaranty
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
As a proudly Canadian company, we are committed to service excellence and helping Canadians achieve successful, long-term homeownership. Our mortgage solutions help protect lenders and…
Added 10 hours ago
CO
Administrative Assistant I (ID: 56182)
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- Full-time
Serve as tenant representative at the work location and participate on the Joint Health and Safety Committee (OH&S) to coordinate floor safety inspections and direct compliance
Added 11 hours ago
Administrative Assistant I
City of Edmonton
AB
Serve as tenant representative at the work location and participate on the Joint Health and Safety Committee (OH&S) to coordinate floor safety inspections and direct compliance
Added 11 hours ago
FR
Business Development Lead
FirstService Residential Canada
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- Full-time
…the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve…
Added 11 hours ago
T
Senior Operations Analyst
TD
Burlington, ON
- Full-time
This role will report to the Senior Manager Operations and act as a cross functional process analyst within TDEF Operations and provide product support including manuals, playbooks, SOPs.…
Added 11 hours ago
Project Manager II (SAP Focused)
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Develop and deliver project status update presentations to senior management and steering committees
Added 12 hours ago
T
Senior Operations Analyst
TD
Burlington, ON
- Full-time
This role will report to the Senior Manager Operations and act as a cross functional process analyst within TDEF Operations and provide product support including manuals, playbooks, SOPs.…
Added 12 hours ago
BA
Senior Research Fellow
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Stratford, PE
- Full-time
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Audit Manager I, Insurance Audit (1191)
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Toronto, ON
- Full-time
Provide subject matter expertise and/or input to audit projects/initiatives as a representative for area of specialization identify key risks and identify opportunities where controls are…
Added 12 hours ago
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Regional Manager, Financial Planning-Edmonton
TD
AB
- Full-time
TD Wealth takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions and service to clients.
Added 13 hours ago
LM
Senior Underwriter OR AVP, Executive Underwriter
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Vancouver, BC
- Full-time
Reports To: Vice President, Senior Underwriting Manager
Added 13 hours ago
AW
Directeur, Développement des affaires et Expérience client - Director, Business Development & Customer Experience
AJ Walter Aviation
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Placer l’expérience client au cœur des décisions, suivre la rétention, la satisfaction et la performance de service, et intervenir au niveau de la direction lors des escalades importantes ;

Senior Operations Analyst

Burlington, ON, Canada

81 600 $/$81,600 - 115 200 $/$115,200 CAD · Full-time

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Job details

Pay: 81 600 $/$81,600 - 115 200 $/$115,200 CAD
Job type: Full-time
Apply by: Oct 16, 2026
Experience: · 7+ year relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Burlington, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

81 600 $/$81,600 - 115 200 $/$115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description Summary

This role will report to the Senior Manager Operations and act as a cross functional process analyst within TDEF Operations and provide product support including manuals, playbooks, SOPs. The role will execute on critical projects and strategic special initiatives within a defined functional area that support the TDEF Business and Operations. This may require broader cross-functional partnership with various stakeholders within TD Equipment Finance and the Business Bank. Enhance management decision making on policies, processes, products and services based on insights generated from analytics and reporting, to advance the operating model / processes and elevate service quality. Facilitate the implementation of policies/processes and/or initiatives to meet functional objectives.

Customer:

· Provide deep technical subject matter expertise/analysis or operational process support as a key resource/representative for the function

· Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery, this would include Operations Manuals/ Playbooks and SOPs

· Act as conduit/coordinator/facilitator bringing in appropriate partners/expertise on key initiatives

· Communicate project status and provide timely escalation of issues to senior management to ensure project objectives are met

· Contribute to the identification, development and implementation of new products, operating workflow, additional services/products/applications and/or operational efficiencies

· Develop and execute on a QA strategy for all segments of TDEF business operations including funding & portfolio services.

· Develop SME within TDEF business including TDEF book of record and process.

Shareholder:

· Prioritize and manage own workload to meet SLA requirements for service and productivity

· Adhere to enterprise frameworks or methodologies that relate to activities for our business area

· Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities

· Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices

· Monitor service, productivity and assess efficiency levels within own function and implement continuous process/performance improvements where opportunities exist

· Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

· Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team:

· Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/ points of interest

· Provide thought leadership and/ or industry knowledge by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team and across the function

· Keep others informed and up-to-date about the status/progress of projects and / or all relevant or useful information related to day- to-day activities

· Lead, motivate and develop relationships with internal and external business partners/ stakeholders to develop productive working relationships

· Contribute to a fair, positive and equitable environment that supports a diverse workforce

· Act as a brand ambassador for the function and the bank, both internally and/or externally

Breadth & Depth

· Expert knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for own area and as applicable across the function

· Executes on more complex and/or non-standard processes and requests of high complexity and risk/financial impact

· Researches and investigates a range of operational/ reporting / process issues

· Recommends and implements solutions within own area of responsibility

· Represents the group as the lead or subject matter expert on project initiatives and/or at meetings across the organization

· Provides training / guidance to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions or ad-hoc non-routine requests

· Ability to support multiple functions within the broader businesses

Experience and/or Education

· Undergraduate degree/ college diploma preferred and/or

· 7+ year relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Senior Operations Analyst will act as a cross-functional process analyst to support TDEF Operations by developing manuals, playbooks, and SOPs. They will also lead critical projects and strategic initiatives to enhance management decision-making and operational efficiency.

Requirements

Candidates should possess an undergraduate degree or college diploma and at least 7 years of relevant experience. Strong analytical skills and the ability to manage complex operational processes are essential for this role.

Skills

Operations analysis
Process improvement
Project management
Technical subject matter expertise
SOP development
Data analysis
Stakeholder management
Risk management
Quality assurance
Financial analysis
Regulatory compliance
Strategic planning
Workflow optimization
Reporting
Cross-functional collaboration

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Operations Analyst
TDEF Operations
Banking
Process Analyst
SOP
Playbooks
Project Management
Strategic Initiatives
Data Analytics
Quality Assurance
Risk Management
Regulatory Requirements
Financial Services
Stakeholder Management
Workflow
Operational Efficiency
Transaction Lifecycle
Subject Matter Expert
Portfolio Services
Funding

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