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Added 1 min ago
NB
Banking Advisor D
National Bank of Canada
Montreal, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 3 mins ago
NB
Banking Advisor
National Bank of Canada
Shippagan, NB
- Temporary
Give advice and offer transaction solutions for Personal Banking clients.
Added 4 mins ago
B
représentant en service client
BMO
Joliette, QC
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 4 mins ago
B
Personal Banker
BMO
Rosemère, QC
- Full-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 19 mins ago
CC
Manager, Financial Services
Conexus Credit Union
Regina, SK
- Full-time
We’re looking for a dynamic leader who loves to coach and help others succeed to come on board as a Manager, Financial Services (MFS) in Regina.
Added 30 mins ago
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Manager Transaction Advisory Services
Exceleris
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Diriger et soutenir des mandats de F&A et de services-conseils transactionnels, de l’analyse initiale jusqu’à la clôture.
Added 30 mins ago
TS
VP, Debt Capital Markets, Corporate & Investment Banking
TD Securities
Toronto, ON
- Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.…
Added 32 mins ago
NB
Associate
National Bank of Canada
Sept-Îles, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 49 mins ago
T
Bilingual Contact Center Rep II, Digital Services
TD
Ottawa, ON · Markham, ON
- Full-time
Identify customer needs and determine solutions to customer problems, particularly as it relates to digital banking products and services
Added 49 mins ago
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Audit Manager II, Financial Crimes Audit, High Risk Areas (667)
TD
Toronto, ON
- Full-time
The Audit Manager II is a Financial Crime Professional, resilient, dynamic, trusted advisor, relationship manager, people manager and adaptive leader with knowledge and experience with…
Added 49 mins ago
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Institutional Equity Salestrader
TD
Toronto, ON
- Full-time
…clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending…
Added 49 mins ago
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VP of Operations
Apex Group Ltd
Winnipeg, MB
- Full-time
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team…
Added 1 hour ago
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Credit Analyst
CIBC
Carman, MB
- Full-time
…their portfolios. As a Credit Analyst, you will maximize the manager’s productivity by providing administrative and credit support, as well as high-quality customer service. You will assist…
Added 1 hour ago
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Analyst, Client Onboarding & Service
CIBC
Toronto, ON
- Full-time
…who create value for business clients by understanding their transaction and cash management needs with a view to architecting and delivering integrated cash flow and treasury management…
Added 1 hour ago
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Customer Services Representative
BMO
North Vancouver, BC
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 1 hour ago
B
Customer Service Representative
BMO
North Vancouver, BC
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 1 hour ago
AR
Manager, Financial Crime Managed Services- Mississauga, ON (In-office)
AML RightSource
Mississauga, ON
- $88,000 to $119,000 CAD / year
- Full-time
The ideal candidate will possess deep expertise in AML/CTF compliance, transaction monitoring, sanctions governance, risk management, and regulatory program oversight within banking,…
Added 1 hour ago
AY
Client Services Coordinator
Avison Young | Canada
Toronto, ON
- Full-time
Located in our Toronto office and reporting to the Managing Director and Senior Operations Manager, this role includes daily real estate administrative support in a fast-paced environment.…
Added 1 hour ago
GT
Data Services Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $35 to $44 CAD / hour
- Contract
…operating environment, business processes and procedures, and the transaction lifecycle for Client Data Services as it relates to all businesses supported (e.g., Enterprise Distribution,…
Added 1 hour ago
LF
Finance Assistant
LMG Finance
Kamloops, BC
- Full-time
You’ll have the opportunity to gain experience in financial services while developing practical skills in administration, customer service, transaction coordination and business operations.
Added 1 hour ago
OD
Junior Accountant
Orion Digital
Remote, Canada
- $50,000 to $60,000 CAD / year
- Full-time
- Remote
You will work directly with the Controller and Finance Manager. You will understand the why behind every entry, not just the how. And you will be actively supported in completing your CPA…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Bromont, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
Give advice and offer appropriate solutions for Personal and Small Business clients to meet their transaction, investment, personal financing, made-to-measure insurance and estate planning…
Added 2 hours ago
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Customer Service Representative
BMO
Montreal, QC
- Part-time
Supports customer requests for banking services, including handling transactions and customer inquiries.
Added 2 hours ago
VE
Commercial Contracts Manager
Veolia Environnement SA
Oakville, ON
- Full-time
The Commercial Contracts Manager will be responsible for providing world class support from

Senior Operations Analyst

Burlington, ON, Canada

81 600 $/$81,600 - 115 200 $/$115,200 CAD · Full-time

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Job details

Pay: 81 600 $/$81,600 - 115 200 $/$115,200 CAD
Job type: Full-time
Apply by: Oct 16, 2026
Experience: · 7+ year relevant experience
Posting language: English
Posted: Oct 5, 2026

Original job description

Work Location:

Burlington, Ontario, Canada

Hours:

Line of Business:

Personal & Commercial Banking

Pay Details:

81 600 $/$81,600 - 115 200 $/$115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Description Summary

This role will report to the Senior Manager Operations and act as a cross functional process analyst within TDEF Operations and provide product support including manuals, playbooks, SOPs. The role will execute on critical projects and strategic special initiatives within a defined functional area that support the TDEF Business and Operations. This may require broader cross-functional partnership with various stakeholders within TD Equipment Finance and the Business Bank. Enhance management decision making on policies, processes, products and services based on insights generated from analytics and reporting, to advance the operating model / processes and elevate service quality. Facilitate the implementation of policies/processes and/or initiatives to meet functional objectives.

Customer:

· Provide deep technical subject matter expertise/analysis or operational process support as a key resource/representative for the function

· Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery, this would include Operations Manuals/ Playbooks and SOPs

· Act as conduit/coordinator/facilitator bringing in appropriate partners/expertise on key initiatives

· Communicate project status and provide timely escalation of issues to senior management to ensure project objectives are met

· Contribute to the identification, development and implementation of new products, operating workflow, additional services/products/applications and/or operational efficiencies

· Develop and execute on a QA strategy for all segments of TDEF business operations including funding & portfolio services.

· Develop SME within TDEF business including TDEF book of record and process.

Shareholder:

· Prioritize and manage own workload to meet SLA requirements for service and productivity

· Adhere to enterprise frameworks or methodologies that relate to activities for our business area

· Ensure respective programs/policies/practices are well managed, meets business needs, complies with internal and external requirements, and aligns with business priorities

· Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, assess the effectiveness of programs/ policies/ practices

· Monitor service, productivity and assess efficiency levels within own function and implement continuous process/performance improvements where opportunities exist

· Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts

· Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team:

· Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/ points of interest

· Provide thought leadership and/ or industry knowledge by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team and across the function

· Keep others informed and up-to-date about the status/progress of projects and / or all relevant or useful information related to day- to-day activities

· Lead, motivate and develop relationships with internal and external business partners/ stakeholders to develop productive working relationships

· Contribute to a fair, positive and equitable environment that supports a diverse workforce

· Act as a brand ambassador for the function and the bank, both internally and/or externally

Breadth & Depth

· Expert knowledge and understanding of the operating environment, business processes and procedures, and transaction lifecycle for own area and as applicable across the function

· Executes on more complex and/or non-standard processes and requests of high complexity and risk/financial impact

· Researches and investigates a range of operational/ reporting / process issues

· Recommends and implements solutions within own area of responsibility

· Represents the group as the lead or subject matter expert on project initiatives and/or at meetings across the organization

· Provides training / guidance to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions or ad-hoc non-routine requests

· Ability to support multiple functions within the broader businesses

Experience and/or Education

· Undergraduate degree/ college diploma preferred and/or

· 7+ year relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Senior Operations Analyst will act as a cross-functional process analyst to support TDEF Operations by developing manuals, playbooks, and SOPs. They will also lead critical projects and strategic initiatives to enhance management decision-making and operational efficiency.

Requirements

Candidates should possess an undergraduate degree or college diploma and at least 7 years of relevant experience. Strong analytical skills and the ability to manage complex operational processes are essential for this role.

Skills

Operations analysis
Process improvement
Project management
Technical subject matter expertise
SOP development
Data analysis
Stakeholder management
Risk management
Quality assurance
Financial analysis
Regulatory compliance
Strategic planning
Workflow optimization
Reporting
Cross-functional collaboration

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Operations Analyst
TDEF Operations
Banking
Process Analyst
SOP
Playbooks
Project Management
Strategic Initiatives
Data Analytics
Quality Assurance
Risk Management
Regulatory Requirements
Financial Services
Stakeholder Management
Workflow
Operational Efficiency
Transaction Lifecycle
Subject Matter Expert
Portfolio Services
Funding

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