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Added 20 hours ago
CR
Bilingual Culinary Manager (French and English)
COGIR Real Estate
Orleans, ON
- Full-time
Coaching and Mentoring: We are committed to your ongoing growth and development. You will have the opportunity to work closely with our Regional and National teams, who will provide…
Added 20 hours ago
RD
Assistant Branch Operations Manager
RBC Dominion Securities
Ottawa, ON
- Full-time
…Little Italy is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing…
Added 20 hours ago
TC
Specialist, Travel Media Relations
Tourism Calgary
Calgary, AB
- Full-time
Reporting to the Travel Media Manager, the Specialist, Travel Media Relations is responsible for maximizing earned travel media opportunities in established priority markets, building…
Added 20 hours ago
SO
Reconstruction Project Manager
SERVPRO of Vacaville / Dixon
Vancouver, BC
- Full-time
SERVPRO is looking for a Construction Field Project Manager!
Added 21 hours ago
DC
Career Coach – Youth
Douglas College
New Westminster, BC
- Full-time
Assist Clients with the development of individualized action plans that clearly outline the Client’s goals, service needs, and steps to achieve their desired employment;
Added 21 hours ago
Assistant Branch Manager
Money Mart
Toronto, ON
Assistant Branch Managers help the Branch Manager lead the day-to-day success of a Money Mart branch while staying hands-on
Added 21 hours ago
VC
Adult & Older Adult Program Assistant
Vancouver Coastal Health
Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Full-time
Reporting to the Manager, the Program Assistant provides clerical and program support for the program services and staff.
Added 21 hours ago
AC
Manager, Enterprise Data Platform & Governance
Air Canada Vacations
Montreal, QC
- Full-time
The Manager, Enterprise Data Platform & Governance will lead the team responsible for building, operating, scaling, and securing ACV’s core data infrastructure. In this role, you will be…
Added 21 hours ago
FC
Investment Advisor
FirstOntario Credit Union
Hamilton, ON
- Full-time
Up to $1000 per year towards professional development
Added 21 hours ago
EC
Event AV Operations Manager- Fairmont Banff Springs
Encore Canada
Banff, AB
- Full-time
…customer service, staff leadership, performance management, and development. Achieves the overall goals of the organization through effective workforce and inventory cost control. This…
Added 21 hours ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager will assess existing processes and ways of working, identify opportunities to simplify and standardize operations and lead the development and implementation of improved…
Added 21 hours ago
C
Transmission Lines Engineering Trainee (Civil)
CIMA+
Mississauga, ON
- $71,200 to $97,900 CAD / year
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 21 hours ago
C
Transmission Lines Engineering Trainee (Civil)
CIMA+
Toronto, ON
- $71,200 to $97,900 CAD / year
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 21 hours ago
TT
Senior Contract Administrator (13907)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
…Escalates complex, high-profile issues/matters to the Commercial…
Added 21 hours ago
TT
Senior Contract Administrator (13883)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
…Escalates complex, high-profile issues/matters to the Commercial…
Added 21 hours ago
R
Assistant Branch Operations Manager
RBC
Ottawa, ON
- Full-time
…Little Italy is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager fulfils a leadership role in the branch by providing…
Added 21 hours ago
T
Non-Technical Publications Manager
Thales
Ottawa, ON
- Full-time
…stakeholders, subject matter experts, project teams and leadership. The Manager is responsible for establishing clear priorities, managing workload and delivery commitments, maintaining…
Added 21 hours ago
Construction General Foreman - Electrical (Prince George)
IREN
Prince George, BC
…clearly, in numbers, to the Superintendent and Construction…
Added 22 hours ago
Project Manager
PCL Construction
Edmonton, AB
As a Project Manager for PCL Construction Management Inc. in Edmonton, Alberta (Buildings), you'll have the opportunity to lead innovative infrastructure projects that shape the future of…
Added 22 hours ago
KA
Body shop production Manager
Kaizen Automotive Group
Calgary, AB
- Full-time
…Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH…
Added 22 hours ago
DO
Project Coordinator, Practice Transformation
Doctors of BC
Vancouver, BC · BC
- Full-time
Reporting to the Senior Manager, Practice Transformation, the Project Coordinator supports a diverse portfolio of projects and initiatives aligned with the annual FPSC work plan.
Added 22 hours ago
Sr. Product Manager (Bilingual - French/English), Alexa Canada
Amazon
Toronto, ON
As a Senior Product Manager, you will have a wide set of responsibilities to ensure our customers are delighted, including launching new Alexa-powered devices and experiences and making…
Added 22 hours ago
T
Software Engineer II Full Stack (Branch Systems)
TD
London, ON · Toronto, ON
- Full-time
Working knowledge of the software development lifecycle, release management, incident management, and change management practices.
Added 22 hours ago
MU
Operations, Housing and Conference Services Manager
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Res. Carrefour Sherb
- Full-time
…Accommodations, the Operations, Housing and Conference Services Manager is responsible for managing the Student Housing and Conference Services unit. The Manager will provide the planning,…
Added 22 hours ago
Store Manager Store Manager
ELC Beauty LLC
Vancouver, BC
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…

Software Engineer II Full Stack (Branch Systems)

London, ON, Canada
Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 30, 2026
Experience: Approximately 5+ years of relevant technology, engineering, application support, or production support experience.
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Role Overview

The Software Engineer II provides hands-on technical support for business-critical applications and platforms serving a large retail branch network. The role is responsible for investigating and resolving production issues across desktop services, web applications, and mainframe-connected systems, maintaining reliable and secure technology services, supporting releases and operational activities, and partnering with engineering, infrastructure, business, and control teams to deliver effective solutions.

The supported environment spans both long-established and current technologies, and the role requires comfort working across the full stack rather than within a single layer.

Key Accountabilities

Investigate, troubleshoot, and resolve medium to moderately complex production incidents, service requests, and user inquiries, acting as an escalation point for front-line support teams.
Analyze application logs, system behaviour, alerts, and technical dependencies to identify root causes and restore service efficiently.
Diagnose and resolve issues with Windows services and applications deployed across a large managed device fleet, including device configuration, registry, environment, and system-level conditions on remote endpoints.
Investigate connectivity, session configuration, and access issues for mainframe systems reached through terminal emulation software.
Monitor application and platform health, identify recurring issues, and recommend improvements to reliability, performance, scalability, and operational efficiency.
Support application configuration, administration, maintenance, deployment, and release activities in accordance with enterprise standards, including software packaging and distribution to managed devices.
Work closely with software engineering, infrastructure, release management, security, and business partners to diagnose issues and coordinate timely resolution.
Participate in incident, problem, and change management processes, including documenting findings, remediation steps, and known errors.
Validate changes and releases through appropriate testing and regression activities before production implementation, including validation on pilot devices ahead of broader rollout.
Make reviewed code and configuration changes to supported applications where appropriate, rather than routing all defects to development queues.
Create and maintain technical documentation, operational procedures, troubleshooting guides, and knowledge articles.
Identify opportunities to automate recurring support activities and improve monitoring, diagnostics, and operational processes.
Contribute to technology currency activities, including framework and dependency upgrades, and the testing and validation that accompanies them.
Escalate significant risks, service impacts, and unresolved technical issues through appropriate channels.
Contribute to knowledge sharing across the team and support the development of consistent engineering and support practices.
Participate in a rotating on-call schedule and occasional out-of-hours release support.
Maintain awareness of emerging technologies, engineering practices, security requirements, and enterprise standards relevant to the supported environment.

Qualifications and Skills

Strong troubleshooting, analytical, and problem-solving skills across applications and supporting technology components.
Experience supporting enterprise applications or platforms in a production environment.
Ability to read and interpret application and system logs and use monitoring or diagnostic tools to investigate issues.
Working knowledge of the software development lifecycle, release management, incident management, and change management practices.
Working knowledge of scripting or programming languages and SQL; experience with automation is an asset.
Understanding of application architecture, APIs, databases, infrastructure, and system integrations.
Strong written and verbal communication skills, with the ability to explain technical issues clearly to technical and non-technical stakeholders.
Ability to manage multiple priorities, work independently on moderately complex technical tasks, and collaborate effectively across teams.
Demonstrated focus on service reliability, security, quality, and continuous improvement.

Education and Experience

Undergraduate degree, postgraduate degree, or technical certificate in Computer Science, Software Engineering, Computer Engineering, or a related discipline, or equivalent practical experience.
Approximately 5+ years of relevant technology, engineering, application support, or production support experience.

Preferred Experience

Experience supporting a large managed endpoint or desktop fleet, including software distribution tooling.
Familiarity with mainframe access and terminal emulation, including session configuration and keyboard mapping.
Exposure to both established and current technology stacks, including legacy application frameworks alongside modern application architectures.
Experience with modern front-end frameworks sufficient to diagnose user interface defects.
Exposure to cloud platforms, CI/CD pipelines, automation, and modern application architectures.
Prior financial services experience, particularly in retail banking operations.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Software Engineer II provides hands-on technical support for business-critical applications and platforms, focusing on investigating and resolving production incidents. They also collaborate with engineering and infrastructure teams to maintain system reliability, perform deployments, and contribute to operational improvements.

Requirements

Candidates should have approximately 5+ years of relevant experience in technology, engineering, or production support. An undergraduate or postgraduate degree in a related technical discipline is required, along with strong troubleshooting skills and knowledge of the software development lifecycle.

Skills

Troubleshooting
Analytical skills
Problem-solving
Enterprise application support
Log analysis
Release management
Incident management
Change management
Scripting
SQL
Automation
Application architecture
APIs
Databases
System integration

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Software Engineer
Full Stack
Production Support
Mainframe
Windows Services
Terminal Emulation
CI/CD
Cloud Platforms
Retail Banking
Technical Documentation
Incident Management
Change Management
SQL
Automation
Application Logs
System Monitoring
Deployment
Release Management
Infrastructure
API
Database
Desktop Services
Managed Device Fleet
Software Packaging
Technology Currency
On-call
Troubleshooting
Performance Tuning
Scalability
Operational Efficiency

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