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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Financial-services or another highly regulated industry experience is particularly relevant to the role.
Added 13 mins ago
MS
Senior Manager, Sales Enablement and Strategy
Metergy Solutions
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
…the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS)…
Added 13 mins ago
T
Marketing Manager (Integrated Marketing Planning)
TD
Toronto, ON
- Full-time
…through measurable results. Reporting to the Senior Marketing Manager, Personal Lending, this role operates within an agile framework, partnering with cross-functional stakeholders to…
Added 13 mins ago
T
Software Engineer II - Senior IVR Developer
TD
Toronto, ON
- Full-time
In conjunction with the Solution Architect, assist the Application Owner, Development Manager and Technical Delivery Lead by providing effort estimates for new projects and initiatives
Added 13 mins ago
T
Audit Manager I (ATH 1239)
TD
Toronto, ON
- Full-time
Generally, reports to an Audit Group Manager or Senior Audit Group Manager role
Added 28 mins ago
GF
Group Fitness Instructor - Hot Yoga - Sherwood Park Mall
GoodLife Fitness
Sherwood Park, AB
- Part-time
Shares guidance, recommendations and information about all Club services to best serve the needs of the Members, by staying informed of information they can be speaking to during their…
Added 28 mins ago
GF
Group Fitness Instructor - Mat Pilates - Sherwood Park Mall
GoodLife Fitness
Sherwood Park, AB
- Part-time
Shares guidance, recommendations and information about all Club services to best serve the needs of the Members, by staying informed of information they can be speaking to during their…
Added 28 mins ago
B
Hardware Technician Manager
BinSentry
Kitchener, ON
- Full-time
…assemble our own hardware but we put a heavy focus on software services as well. Our software leverages the power of our sensor to automate numerous aspects of a feed mill; from ordering…
Added 28 mins ago
Senior Manager, Sales Enablement and Strategy
Metergy Solutions
Toronto, ON
…the cost of commodities and administrative charges for the services provided. The business model allows for long-term recurring revenue through an innovative Submetering as a Service (SaaS)…
Added 43 mins ago
TT
Manager, Project Controls (14009)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
As the Manager, Project Controls, you will provide leadership and oversight for integrated project controls functions across the ECE capital portfolio, ensuring consistent application of…
Added 43 mins ago
TT
Project Manager, Renewable Energy Programs (14011)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
Ready to help lead TTC's transition to a zero-emission future? We are seeking an experienced Program Manager, Renewable Energy Programs to oversee a portfolio of complex, multi-year capital…
Added 43 mins ago
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Bilingual Facility Manager III (EN/FR)
BGIS
Montreal, QC
- Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
Added 43 mins ago
RM
Manager Fleet Facilities & Inventory Services
Regional Municipality of Peel
Brampton, ON
- Other
In this role you will Manage a direct team of 9 employees including 1 Supervisor, Inventory Services, 2 Property Managers Facility Services, 1 Supervisor, Fleet Services, 1 Project Manager,…
Added 43 mins ago
RM
Legislative Specialist
Regional Municipality of Peel
Brampton, ON
- $94,455 to $106,262 CAD / year
- Other
The Legislative Specialist will report to the Manager, Legislative Services and is responsible for day-to-day operational management of Regional Council and its Committees as a member of…
Added 43 mins ago
Field Tech Senior Manager (hybrid)
NTT DATA Services
Victoria, BC
We are currently seeking a Field Tech Senior Manager (hybrid) to join our team in Victoria, British Columbia (CA-BC), Canada (CA) (hybrid).
Added 43 mins ago
KC
Senior Engineering Manager, Identity Platform
Kaseya Careers
Toronto, ON
- $170,000 to $220,000 CAD / year
We’re hiring a Senior Engineering Manager to lead the development and modernization of KaseyaOne, the identity platform supporting authentication and access management across Kaseya's…
Added 59 mins ago
MC
Recruitment Process Outsourcing Account Executive
MCI Careers
Canada
- Full-time
MCI is one of the fastest-growing tech-enabled business services companies in the US, delivering Customer Experience (CX), Business Process Outsourcing (BPO) and technology solutions across…
Added 59 mins ago
J
Manager, Customer Success Technology
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We're looking for a Manager, Customer Success Technology to be part of our Success Operations department.
Added 59 mins ago
UH
Occupational Therapist - Toronto Rehab - Outpatient Brain Program
University Health Network
Toronto, ON
- Full-time
Reports to: Manager, Outpatient Allied Health & Clinics
Added 1 hour ago
W
Full Stack Software Engineer - Associate
Wiraa
Canada
- Full-time
…Delivery team at our Oshawa, Ontario location. Reporting to the Manager, IT Product Delivery, you will play a critical role in designing, developing, testing, and maintaining high-quality…
Added 1 hour ago
T
Personal Banking Associate
TD
Brampton, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 1 hour ago
TC
Assessment Manager (EU / NA)
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Canada
- Full-time
…Consulting is the 5th fastest growing Professional & Technical Services company in…
Added 1 hour ago
FC
Engineering Specialist V
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Bas-Saint-Laurent, QC
- Full-time
Identifier les lacunes éventuelles dans le respect des indices de qualité des services (SQI) en ce qui concerne la saisie au scanner, le ramassage, la livraison, les pertes et les dommages.
Added 1 hour ago
PH
Business Analyst and Project Support
Provincial Health Services Authority
Vancouver, BC
- Full-time
…responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this…
Added 1 hour ago
TC
Maintenance Manager
TIGER Coatings North America
Guelph, ON
- Full-time
At TIGER Drylac Canada, we’re looking for a Maintenance Manager who can bring technical expertise, leadership, and a continuous improvement mindset to our Guelph facility while helping…
Added 2 hours ago
HG
Subcontracts Manager
Hypertec Group
Montreal, QC · Saint-Laurent, QC
- Full-time
Hypertec is seeking a Subcontracts Manager to join our Supply Chain team in Montreal. If you are motivated, collaborative, and aligned with our values, we would love to hear from you.

Software Engineer II - Senior IVR Developer

Toronto, ON, Canada

$81,600 - $115,200 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance. · Full-time

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Job details

Pay: $81,600 - $115,200 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.
Job type: Full-time
Apply by: Nov 14, 2026
Experience: 4+ years of experience in DTMF IVR application development in CVP (Contact Center)
Posting language: English
Posted: Nov 9, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$81,600 - $115,200 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As a member of the C&CA team, Sr. IVR Developer will develop and support DTMF and Voice BOTs to meet the overall goal of the business and program. This role is part of a large transformational program team that will enable many lines of business in the enterprise. It is central for enabling meaningful and personalized customer experience in the assisted service channels (IVR) and will lead the organization in adopting increasingly advanced capabilities.

This role covers both Development and Support.
Build / Develop / Support DTMF and Conversational IVRs (Integrated Voice Response) BOTs and perform unit / component test aligned to business needs and in accordance with technology architecture standards
In conjunction with the Solution Architect, assist the Application Owner, Development Manager and Technical Delivery Lead by providing effort estimates for new projects and initiatives
Identify and address any issue that affects the integrity of the application (e.g. cross-capability/release issues)
Collaborate and interact directly with design, business and technology partners. Covers technical planning, integration, systems analysis, design, development, unit and component systems testing and support-maintenance
Create and maintain quality code, ensure defect free programming consistent with standards; provide code maintenance and support during testing cycles and post-production deployment and participate in reviewing peer coding
Continuously enhance knowledge / expertise in own area and keep current with leading-edge technologies, emerging trends/developments and grow knowledge of the business, applications, infrastructure, analytical tools and techniques
Performs complex to difficult technical tasks independently and resolves highly complex and multifaceted development related problems
Ensure design leverages existing reusable components, traces back to business requirements, and that new modules are designed with reusability in mind

Requirements

Undergraduate Degree or Technical Certificate (Graduate degree preferred)
4+ years of experience in DTMF IVR application development in CVP (Contact Center)
Relevant technologies include but are not limited to:
Cisco Call Studio / Cisco CVP VXML Server, CVP custom elements (Java), Call Studio GUI, Apache Tomcat, etc.
Java development with client backend integrations (HTTP REST APIs, oAuth2, XML Web Services, MS SQL Server)
Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS ,Queuing to Skillgroup, CTI Variables, Finesse Agent Desktop)
Experience in Voice BOT development (Google Dialogflow, Microsoft etc) is nice to have
Experience in Analysis of speech, speech repair and fine tuning of NLU is a plus
Understanding of AWS, Google Cloud and Microsoft Azure is a plus.
High comfort level in leading the build / support (7/24/365) of highly complex and/or comprehensive applications/systems
Familiarity with tools like JIRA, Cyara and Confluence
Strength in identifying root causes and implementing targeted and controlled remediation plans
Strong verbal and written communication skills are essential
Self-motivated team player with high energy and ability to work independently as well as within a team
Hands-on experience with various SDLC including waterfall, specially agile
Experience working within a large-scale Financial Enterprise environment

Where You"ll Work

You’ll be expected to work primarily on-site at a TD location for meetings, team events and experiences. The hiring manager will provide more information about how this works for their team.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

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More about this job

Responsibilities

The Senior IVR Developer will build, develop, and support DTMF and Conversational IVR BOTs to meet business and program goals. This role involves technical planning, systems analysis, design, and maintenance while collaborating with design and technology partners.

Requirements

Candidates must have an undergraduate degree or technical certificate and at least 4 years of experience in DTMF IVR application development. Proficiency in Java, Cisco CVP, and experience with backend integrations and voice bot technologies is required.

Skills

DTMF IVR development
Cisco CVP
Java
VXML
Apache Tomcat
SQL Server
UCCE
Voice BOT development
Google Dialogflow
Microsoft Azure
AWS
JIRA
Cyara
Confluence
Agile
SDLC

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Software Engineer
IVR Developer
DTMF
Cisco Call Studio
Cisco CVP
VXML
Java
HTTP REST APIs
oAuth2
XML Web Services
MS SQL Server
UCCE
ICM
Voice BOT
Google Dialogflow
NLU
AWS
Google Cloud
Microsoft Azure
JIRA
Cyara
Confluence
SDLC
Agile
Waterfall
Financial Enterprise
Technology Solutions
Systems Analysis
Technical Delivery
Application Development

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