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Added 7 mins ago
YO
EarlyON Supervisor Quality and Experience
YMCA of Three Rivers
Kitchener, ON · ON
- Up to $75,000 CAD / year
- Contract
Lead and develop a multi-site EarlyON Quality, Training, Customer Service and Talent Experience team providing coaching, mentorship, and professional development while fostering a culture…
Added 7 mins ago
BG
Process Engineer, Production
BV GLAZING
Concord, ON
- $85,000 to $95,000 CAD / year
- Full-time
Foster the professional growth and development of our team members.
Added 1 hour ago
KM
(sr) Branch Service Manager/Gestionnaire de succursale, Service (Maritimes)
Konica Minolta Business Solutions (Canada) Ltd.
Dartmouth, NS
- Full-time
…We are looking for a passionate leader, capable of guiding a team of customer-focused professionals, improving processes, and helping KMBS become the most customer-centric provider in the…
Added 1 hour ago
K
Senior Manager, Turnaround & Restructuring - Deal Advisory
KPMG
ON · Toronto, Ontario
- Full-time
As Senior Manager, Turnaround & Restructuring, Deal Advisory, you are a deal focused, motivated, team leader with expertise in finance, strategy, financial restructuring and business…
Added 1 hour ago
K
Enterprise Architect, AI Engineering – Security & Compliance
KPMG
Toronto, ON · ON
- Full-time
…production-ready applications and platforms for KPMG Canada. The team works across application, data, platform and emerging AI technologies in close collaboration with ITS, Security, Risk,…
Added 1 hour ago
NC
Team Lead, Personal Lines Sales
NFP Corp
Calgary, AB
- Full-time
The Sales Team Lead is a key leadership role responsible for driving individual insurance sales performance, optimizing client engagement strategies, and mentoring a team of frontline sales…
Added 1 hour ago
R
Principal Product Manager, AI Solutions
RBC
Vancouver, BC
- Full-time
…the innovative edge for the Royal Bank of Canada (RBC). Our team is dedicated to advancing the science of AI, delivering cutting-edge solutions that create substantial value for RBC and its…
Added 1 hour ago
RG
Merchandiser Supervisor
Rainbow Greenhouses Inc.
Vernon, BC · West Kelowna, BC · Kelowna, BC
- Full-time
A flexible, hands-on role for someone who can step up, lead by example, and keep garden
Added 1 hour ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
Industry-leading technology is only part of the story. What sets Kepler apart is our team: bold thinkers, skilled builders, and passionate problem-solvers who thrive on pushing the…
Added 1 hour ago
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Maintenance Mechanic / Millwright (Night Shift)
Knoll
Toronto, ON
- Full-time
…endless possibilities for career growth. Connect with our hiring team today to learn…
Added 2 hours ago
S
Short Haul Driver
SECURE
Martensville, SK
- Other
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our customers. Our strength lies in our size, extensive network,…
Added 2 hours ago
S
Short Haul Driver
SECURE
Red Deer, AB
- Other
You will be part of a collaborative team, gain exposure to recycling and facility operations, and contribute to an industry that supports environmental sustainability. This role is…
Added 2 hours ago
S
3rd Year Apprentice or Journeyman Heavy Equipment Technician
SECURE
Edmonton, AB
- Other
You will be part of a safety-first team where your contributions directly support efficient and sustainable metal recycling operations. This hands-on role offers the opportunity to work…
Added 2 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise…
Added 2 hours ago
Team Lead-Retail
Roots
Montreal, QC
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 2 hours ago
Bar One - Front of House - Bartender
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Calgary, AB
Our people are the heart and soul of our business, and we are on the hunt for positive, hospitality driven, team-oriented people to become a part of our service team. As a Bartender, you…
Added 3 hours ago
OS
Manager / Senior Manager, Healthcare - Industries and Government Practice
Optimus SBR
Toronto, ON
- Full-time
Lead the delivery of consulting engagements for healthcare and social service clients across system transformation, service delivery and operations, digital health, policy and program…
Added 3 hours ago
C
Associate Controls Specialist
Carrier
Coquitlam, BC
- $43,500 to $93,500 CAD / year
- Full-time
Technical Execution: Install, troubleshoot, and optimize DDC systems. Work with the team to ensure controls, sensors, and software run right while configuring trends and alarms.
Added 3 hours ago
SA
Leadership Career Opportunities
Steele Auto Group
Dartmouth, NS · NB · PE · NL
- Full-time
…your profile will be directly accessible to our recruitment team as they evaluate candidates for both current high-priority openings and upcoming…
Added 3 hours ago
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General Labourer
SECURE
Martensville, SK
- Other
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our customers. Our strength lies in our size, extensive network,…
Added 3 hours ago
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Driver/Heavy Equipment Operator
SECURE
BC · Kamloops, BC
- Other
At SECURE, we lead the way in waste management and energy infrastructure, providing unmatched security and peace of mind to our customers. Our strength lies in our size, extensive network,…
Added 3 hours ago
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Scrap Commodity Trader
SECURE
Edmonton, AB
- Other
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Added 3 hours ago
GP
Représentant(e) des ventes et du développement des affaires
Global Payments Inc.
Quebec, QC · Greater Quebec City Metropolitan Area
- Full-time
…paiement et de technologie qui leur permettent d’optimiser leurs opérations, d’accélérer leur croissance et d’offrir une meilleure expérience à leurs clients. Votre contribution aura un…
Added 4 hours ago
CB
Food Safety & Quality Assurance Manager
Cerelia Bakery Canada LP
Mississauga, ON
- $90,000 to $95,000 CAD / year
- Full-time
The role works closely with Operations, R&D, Supply Chain, and Commercial teams to proactively manage quality performance, lead audits and customer interactions, investigate quality issues,…
Added 4 hours ago
E
Managing Technical Consultant, Intermediate Hydrogeologist and Field Lead
ERM
Vancouver, BC · Calgary, AB
- $93,729 to $112,074 CAD / year
- Full-time
…Technical Consultant, Intermediate Hydrogeologist and Field Lead in Calgary or Vancouver, Canada, to help deliver some of the most significant water resource projects in the mining and oil…

Closed listing

TDS Operations Analyst II

Toronto, ON, Canada

$59,500 - $84,000 CAD · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $59,500 - $84,000 CAD
Job type: Full-time
Closing date: Oct 4, 2026
Experience: 3+ year relevant experience
Posting language: English
Posted: Oct 2, 2026

Similar jobs hiring now

Added 22 hours ago
TDS Operations Analyst II
TD · Toronto, ON, Canada
Added 1 day ago
TDS Operations Analyst II
TD Securities · Toronto, ON, Canada
Added 4 days ago
TDS Operations Analyst II
TD · Toronto, ON, Canada
Added 4 days ago
TDS Operations Analyst II
TD Securities · Toronto, ON, Canada

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

TD Securities

Pay Details:

$59,500 - $84,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Customer

Execute more complex transactions and overrides accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Identify, document, and investigate processes/exceptions arising from transactions/processes beyond first level operations service delivery
Coordinate with partners on key initiatives and may act as a project lead/subject matter expert for small-scale projects/ initiatives in accordance with project management methodologies
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery
Provide accurate and thorough analysis of key process drivers, root or systemic causes of cross functional operational issues, interpret findings and make recommendations
Support partners with both inbound and outbound requests from various channels, answering questions to perform adjustments within authority levels
Contribute to the production of consolidated or aggregated reporting as appropriate
Maintain working relationships with customers by resolving customer issues and articulating business processes to respond to customer queries
May interact with other partners and vendors, providing guidance and/or addressing questions/concerns in an effective and timely manner

Shareholder

Support the timely and accurate completion of business processes and procedures according to SLA requirements
Contribute to business objectives for operational excellence -- identify, suggest and actively participate in improving standards, policies, procedures, and solutions
Continually develop understanding of internal and industry regulations and trends, contributing to team knowledge of emerging issues/risks, and assess potential impacts as it relates to operating policies, standards and procedures
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality
Analyze service delivery issues and conduct internal/external research projects and/or contribute to audit reviews; run testing, and generate reports to identify potential solutions within TD's risk appetite that enhance the customer experience and support business objectives
Ensure documentation that is prepared / completed is accurate and properly reflects client / business intentions and is consistent with relevant rules / regulations
Contribute to the development/delivery of presentations/ communications to management or broader audiences
Ensure necessary due diligence to support the accuracy of all customer transactions / activities
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite; adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary
Support change management projects or programs that impact the business, functions or processes and ensure clear communication and documentation of new processes
Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

Employee/Team

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure the timely communication of issues/points of interest
Support the team by actively building operations/business services knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team, across the function, and with partners (e.g., audit, business insights)
Provide training, coaching and/or guidance to others on the team
Participate in personal performance management and development activities, including cross training within own team and other teams in Global Operations & Business Services
Ensure the timely communication of issues that are relevant to the team and encourage a good working relationship with other departments
Keep others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to- day activities
Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate
Contribute to a fair, positive and equitable environment that supports a diverse workforce
Act as a brand ambassador for Global Operations & Business Services and the bank, both internally and/or externally

Breadth & Depth

Sound knowledge and understanding of the operating environment, business process and procedures, and transaction lifecycle for own area (e.g., processing environment, applications, software, hardware, products)
Sound level knowledge with some form of related training and/or related experience or skills
Ability to execute on standard and non-standard processes and requests of low to medium complexity with moderate to high- risk/financial impact
Identifies key operational/ reporting/process issues for own area
Provides thorough analysis and/or specialized reporting or operational/process support
Requires general understanding of the overall function and/or businesses supported
Some complexity in operational/reporting/ process and/or analysis function generally requiring a short-term focus
May lead small scale initiatives or work stream packages for assigned area
Completes work within specifically defined parameters with guidance/ direction from management as necessary
May provide training to others on best practices, processes, etc. as well as guide junior staff for the completion of business as usual functions
Generally reports to a Group Manager

Experience and/or Education

Undergraduate degree/ college diploma
3+ year relevant experience

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we strive to make every interaction, product and experience remarkably human and refreshingly simple. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank.

Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

About employer

More about this job

Responsibilities

Execute complex transactions and overrides while adhering to service level agreements and internal policies. Identify process improvements, conduct operational analysis, and provide support to partners and customers to ensure service quality.

Requirements

Requires an undergraduate degree or college diploma and at least 3 years of relevant experience. Candidates must possess sound knowledge of operating environments, business processes, and transaction lifecycles.

Skills

Transaction processing
Operational analysis
Service level agreements
Risk management
Process improvement
Reporting
Project management
Data analysis
Regulatory compliance
Customer service
Stakeholder management
Coaching
Training
Anti-money laundering
Business continuity management

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

TDS Operations
Capital markets
Transaction lifecycle
SLA
Risk appetite
Anti-Money Laundering
Business Continuity Management
Operational excellence
Reporting
Audit reviews
Project management
Stakeholder management
Financial services
Banking
Compliance
Data analysis
Process improvement
Training
Coaching
Regulatory trends

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