Find work in Canada.

534,319 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 23 mins ago
ET
Technical Program Manager
Envision Technology Solutions
Toronto, ON
- Full-time
Lead end-to-end delivery of integration initiatives across multiple business and technology workstreams.
Added 23 mins ago
G
Coordinator, Maintenance (Temporary)
Glencore
Sparwood, BC
- $115,600 CAD / year
- Temporary
Reporting to the Superintendent or Senior Lead, Maintenance, this role is responsible for coordinating maintenance activities across key mining and processing assets while supporting the…
Added 23 mins ago
EV
Coordinator, Maintenance (Temporary)
Elk Valley Resources
Sparwood, BC
- $115,600 CAD / year
- Full-time
Reporting to the Superintendent or Senior Lead, Maintenance, this role is responsible for coordinating maintenance activities across key mining and processing assets while supporting the…
Added 23 mins ago
AR
Account Manager-New Truck Sales (Goderich)
Altruck Rentals
Guelph, ON
- Full-time
Product Knowledge: Maintain current knowledge of truck models, product specifications, features, technology, financing options, warranties, and industry trends.
Added 23 mins ago
WI
Lead Mechanical Engineer, Mission Critical Buildings
WSP in Canada
AB · Edmonton, AB
- Full-time
…high-performing infrastructure behind the next generation of digital technology. Apply today to lead complex data center solutions, strengthen client partnerships, and create lasting impact…
Added 23 mins ago
TI
Sales Manager
Trim It All Inc.
Ottawa, ON · Greater Ottawa Metropolitan Area
- Full-time
We are seeking an experienced Sales Manager to lead and develop our sales team. This is not a traditional sales management position built primarily around personally generating new…
Added 52 mins ago
B
Director of Accounting
BlueCat
Canada
- Full-time
You will own day-to-day accounting operations, including the close, technical accounting, and audit readiness. You will lead a team of 9 (3 direct reports) and play a central role in…
Added 1 hour ago
MD
Salesforce Application Supervisor - Systems Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…of Animal Health (BAH). The MNIT MDA and BAH teams support technology critical to ensuring food supply integrity and safety, livestock health, and supporting a vibrant agricultural economy…
Added 1 hour ago
CC
Business Development Manager
Canada Cartage
Calgary, AB
- Full-time
…candidate will build relationships with key decision-makers, lead the customer-facing sales process from initial contact through proposal presentation and closing, and collaborate with…
Added 1 hour ago
J
Manager, Technical Services
Jobgether
Canada
- Contract
Lead and scale a growing technical services function within a customer-focused organization supporting complex enterprise technology environments. As the first dedicated Manager of…
Added 1 hour ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
…people-management capabilities, and a strong understanding of how research can influence business outcomes. You are comfortable combining rigorous methodologies with modern research…
Added 1 hour ago
OP
Staff Sergeant
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Penetanguishene, ON
- $80,041 to $115,335 CAD / year
- Full-time
You can lead and support staff in a unionized correctional setting, providing clear direction, coaching, and follow up while ensuring compliance with policies, legislation, and correctional…
Added 1 hour ago
NH
Workplace Relations & Investigations Consultant
Niagara Health
St. Catharines, ON
- Temporary
Success in this role requires a professional who can balance empathy with objectivity, navigate sensitive situations with discretion, and build trust with diverse groups. You will bring…
Added 1 hour ago
B
Specialist, Channel Compensation
Bell
Mississauga, ON
- Full-time
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part…
Added 1 hour ago
O
Client Manager
OpenText
Richmond Hill, ON
- Full-time
…empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join…
Added 1 hour ago
SG
Account Manager - Existing Installations
Schindler Group
Toronto, ON
- $62,000 to $80,000 CAD / year
- Full-time
With Canadian Headquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and…
Added 1 hour ago
TC
Director of Information Technology
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
Help shape how technology powers a growing, employee-owned organization. As our Director of Information Technology, you’ll report to the Chief Operating Officer and work alongside senior…
Added 1 hour ago
TC
Director of Information Technology, Full-Time
Taproot Community Support Services
Langley (District), BC · Langley, BC
- Full-time
Help shape how technology powers a growing, employee-owned organization. As our Director of Information Technology, you’ll report to the Chief Operating Officer and work alongside senior…
Added 1 hour ago
PC
Program Manager - Capital Markets (FSI)
PPT Consulting
Toronto, ON
- Full-time
The role will work closely with business, functional, and technology stakeholders to drive large-scale change initiatives, ensure effective program execution, and deliver measurable…
Added 1 hour ago
KD
Premier·ère analyste financier·ère | Senior Financial Analyst
Keurig Dr Pepper
Montreal, QC
- Full-time
Added 1 hour ago
W
Director, Global Process Owner
Worley
Calgary, AB
- Full-time
Establish ERM as the authoritative source of material information and governance where applicable.
Added 1 hour ago
M
Cloud & AI Platform Sales Specialist
Microsoft
Goodwood, ON
- Full-time
…an insatiable interest for learning how Azure cloud services can deliver digital transformation. You will lead a virtual team of sales, technical, and services resources to help customers…
Added 1 hour ago
U
Scientifique Principale des Données-Ingénieur/Staff Data Scientist- Eng
UKG
Montreal, QC
- Full-time
Added 1 hour ago
ES
Medical Manager, Rare - Canada (Field)
EMD Serono, Inc.
Mississauga, ON
- Full-time
…drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own…
Added 1 hour ago
CR
Manager HCM Applications Support
Chartwell Retirement Residences
Mississauga, ON
- Full-time
Reporting to the Director, Information Systems, the Manager, HCM Operations Support is responsible for the day-to-day operational support, stability, maintenance, and service delivery of…

VP, Advanced Client Analytics

Toronto, ON, Canada

$185,000 - $245,000 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $185,000 - $245,000 CAD
Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Marketing

Pay Details:

$185,000 - $245,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Vice President, Advanced Client Analytics

Department Overview:
TD has a bold ambition to become the undisputed leader in Client Experience. The Client Experience team serves as the enterprise steward of client experience across TD, accountable for shaping, measuring, and improving end-to-end client experiences partnering with businesses, channels, products, and journeys. Reporting to the SVP, Client Experience, the team provides an integrated enterprise view of client experience performance benchmarks, client needs, and associated business impact, bringing together client feedback, complaints, advanced client experience analytics, research, and market benchmarks to identify opportunities for improvement. The team establishes and governs enterprise client experience standards, drives consistency across all client touchpoints, and partners with business and functional leaders to resolve top client pain points, elevate critical moments that matter, and strengthen client relationships. Through thought leadership, influence, measurement, and adoption of client standards across the bank, the team champions a client-centric culture, fosters accountability, and helps ensure TD delivers simple, personalized, and differentiated experiences that create value for clients.

Job Summary

The Vice President, Advanced Client Analytics will be accountable to build, manage and operationalize an AI and Agent enabled Client insights factory to connect client feedback, operational signals, and financial outcomes to prioritize the right actions to improve Client Experience. Client Insights Factory will integrate client feedback, operational and behavioral indicators, Open Banking information and financial data, using advanced analytics and AI to identify drivers of client advocacy, predict client friction, link client experience to financial outcomes and prioritize action.

The role is accountable for building the vision, executing on building an industry leading client intelligence function to inform all client level decisions, as the single source of truth for TD clients.

Accountabilities

Integrate Voice of Customer (VOC) signals, including surveys, complaints, escalations, social, and frontline feedback.
Conduct analytics to understand client experience drivers, segmentation, root causes, and financial impact.
Develop predictive insights related to attrition, complaints, service failure, and promoter growth.
Build and maintain the enterprise VOC platform, issue taxonomy, and root-cause hierarchy.
Real time monitoring of key client experiences and irritants through AI / Agentic solutions
Enable Natural Language Processing capabilities to mine Client experience data to democratize advanced client insights at TD.
Build CX economics, linking key experiences to revenue, attrition, cost-to-serve, and lifetime value.
Lead value realization activities, including ROI tracking, prioritization, and challenge of assumptions.
Monitor key irritants and must-win client moments through dynamic dashboards
Establish data-driven linkage between CX priorities and impact on the Bank's strategic pillars.

Portfolio Scope

The role is accountable for:

VOC, Operational and Financial information for a single source of client truth
Customer analytics and predictive modelling
CX economics and experience to financial linkage
Value realization office and prioritization
Command centre monitoring and irritant tracking

Key Interactions

CX Measurement & Research
Data / AI / Analytics teams
Technology partners
Finance
Lines of Business / Channels
Complaint and frontline feedback sources

Success Measures

Success in this role is demonstrated through:

An integrated view of client issues and drivers.
Predictive capability to identify issues early.
Clear linkage between CX and financial outcomes.
Data-driven prioritization of CX investments.
AI and Agentic enablement

Educational Requirement

Undergraduate degree required in a relevant discipline.
MBA considered an asset

TD Story

Founded in 1855, TD has grown from a single branch serving grain millers and merchants into one of the largest and most respected financial institutions in North America. As we continue to develop a more global, integrated approach to our businesses, it is important that every employee, regardless of location, is aware of TD's history and impressive growth story. Over 150 years of service. Read more about TD's rich history.

Our Strategy

There's never been a more exciting time for TD. We are a strong, competitive bank with clear advantages and we're leveraging our unique strengths to enhance the client experience, drive performance, and create long-term shareholder value.

With exceptional talent across our organization, and millions of loyal clients who depend on us for their financial success, we are poised to accelerate growth and deliver peer-leading performance.

Our strategy is detailed across three pillars:

We're driving Deeper Relationships with our clients, to help them meet all of their financial needs, and accelerate growth across all our businesses.

We're building a Simpler & Faster Bank, stripping out complexity and harnessing the power of AI and digital capabilities to outpace the market and meet our clients' evolving needs.

We're bringing Disciplined Execution, sharpening our focus, driving outcomes, and holding ourselves and each other accountable to deliver.

The TD Way: Our Purpose, Promise & Culture

Our Purpose

Reimagine what banking can be for our clients, colleagues and communities.

Our purpose defines why we exist. It’s our bold ambition to shape the future of banking, not just adapt to it. We’re building a simpler, faster bank for our clients, our colleagues and our communities.

Our Promise

Remarkably human. Refreshingly simple.

Our promise is how we deliver on our purpose. It's what people feel when they interact with TD: how we show up, deliver value and bring our brand to life through every experience.

Being Remarkably Human means maintaining a personal connection and deepening trust in everything we do. It’s how we design experiences that feel genuinely helpful, compassionate and meaningful.

Being Refreshingly Simple means taking the complexity out of banking – speeding up decisions, simplifying processes and creating clarity for our clients and colleagues alike.

Our Culture

TD’s culture is a reflection of our shared beliefs, attitudes, and behaviours. When aligned with strategy, it’s a game-changing accelerator. To advance our strategic progress, we're focused on strengthening aspects of our culture – who we are and how we lead – that will help us succeed.

Together, we call this The TD Way. It’s how we activate the strengths and capabilities of our colleagues and leaders to realize the opportunities ahead, ensuring that our culture, strategy and brand are deeply connected and brought to life in every experience we create.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

The Vice President will build and operationalize an AI-enabled client insights factory to integrate feedback, operational signals, and financial outcomes. They are responsible for establishing a single source of truth for client data to drive strategic decision-making and improve client experience.

Requirements

Candidates are required to hold an undergraduate degree in a relevant discipline. An MBA is considered an asset for this senior leadership role.

Skills

Advanced analytics
Artificial intelligence
Client experience strategy
Predictive modeling
Data visualization
Natural language processing
Voice of customer
Financial modeling
Strategic planning
Leadership
Stakeholder management
Customer segmentation
Root cause analysis
Business intelligence
Data governance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Advanced Analytics
Artificial Intelligence
Client Experience
Voice of Customer
Predictive Modeling
Natural Language Processing
Data Strategy
Financial Services
Customer Insights
Business Intelligence
Dashboarding
ROI Tracking
Customer Advocacy
Data Governance
Strategic Leadership
Customer Segmentation
Root Cause Analysis
Open Banking
Customer Journey
Performance Benchmarking

Report this job