Find work in Canada.

530,199 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Airdrie, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 10 mins ago
LC
Grocery Department Manager Full Time Day
Loblaw Companies Limited
Edmonton, AB
- Full-time
- Lead, coach and motivate colleagues to achieve success and foster colleague growth
Added 10 mins ago
IF
Senior Education Strategist
iA Financial Group
Calgary, AB
- Full-time
…improvement. Working closely with the Education Member Engagement Lead, you will help evolve the overall Education offering while strengthening the Education team’s strategic and…
Added 10 mins ago
N
Store Manager -Nike Premium Outlet Collection Store (12 Month Contract)
Nike
AB · NFS CA EDMONTON SOUTH
- Full-time
…and customer service. This includes properly training your team and implementing our Service Principles while representing our global culture of sport, the NIKE brand, each other, and your…
Added 10 mins ago
T
Non-Technical Publications Manager
Thales
Ottawa, ON
- Full-time
Lead and manage the day-to-day activities of the Non-Technical Publications Team.
Added 10 mins ago
T
Senior Requirements Engineer
Thales
Ottawa, ON
- Full-time
The Requirements Management team is central to AJISS program success, ensuring that all contractual, technical, and regulatory requirements are systematically captured, traced, verified,…
Added 10 mins ago
HR
Sales Associate - Eyewear Contract
Holt Renfrew
Toronto, ON
- Full-time
The Sales Associate develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Sales Associate compensation is commission-based and is…
Added 10 mins ago
E
Controller
E4C
Edmonton, AB
- Full-time
Lead, coach, and develop the accounting team through clear performance expectations, work allocation, cross-training, recruitment, onboarding, and professional development while modelling…
Added 10 mins ago
SE
Specialist Drilling Engineer
Suncor Energy
Calgary, AB
- Full-time
…We are a place where talented people thrive. As part of our team, you play a vital role in delivering energy we all rely on, and you'll make a meaningful impact in the communities where we…
Added 10 mins ago
CN
SMP - Contract Specialist – Major Projects
Canadian Natural
Calgary, AB
- Full-time
Lead and support contracting strategies; manage the full Request for Proposal (RFP) process through to award, including negotiation and execution of contracts. Ensure alignment with…
Added 10 mins ago
C
Senior Controls Designer
Carrier
Coquitlam, BC
- $89,500 to $139,500 CAD / year
- Full-time
Automated Logic is looking for a driven Senior Controls Designer to join our team onsite in Coquitlam, BC. In this dynamic role, you will lead the charge in engineering advanced control…
Added 10 mins ago
CI
Store Manager
Carters Inc.
Toronto, ON
- Full-time
As a Store Manager, you and the team you lead will be the first face of the brand for growing families. You and the team you lead will be there to congratulate new parents and grandparents,…
Added 10 mins ago
B
Senior Relationship Manager
BMO
Halifax, NS · Charlottetown, PE · Nova_Ctr
- Full-time
BMO's Canadian Middle Market team partners with private companies and public sector organizations to provide strategic financial solutions that fuel business success. As a trusted advisor,…
Added 10 mins ago
BG
Sr. Director, Financial Planning & Analysis
Boyd Group Services
Winnipeg, MB
- Full-time
FP&A Team Leadership & Capability Development: Lead and develop assigned Corporate and Strategic FP&A resources; establish analytical standards, set priorities, and strengthen financial…
Added 10 mins ago
IF
Team Lead, Actuarial, Operational Performance Analytics
Intact FC
Calgary, AB · Quebec, QC
- Full-time
We're looking for a Team Lead, Actuarial to join our growing Operational Performance Analytics (OPA) team, where collaboration, creativity and high impact projects are at the heart of our…
Added 10 mins ago
S
Construction Manager - Mission Critical
Stantec
Calgary, AB
- Full-time
As an On-Site Construction Project Manager, you will lead the field delivery of mixed-discipline projects in a fast-paced professional, design and delivery environment. You will manage…
Added 10 mins ago
UH
Kainaiwa Children’s Services Corporation - Manager (IGR)
UpSourced HR
AB · Standoff, Alberta
- Full-time
…respectful and consistent at the case level. The Manager will also lead the development of the new Intergovernmental Relations office. In addition to the duties outlined below, the Manager…
Added 10 mins ago
Field Trainer
Precision Drilling
Nisku, AB
…with competitive benefits and generous time off, and foster a team-oriented workplace grounded in integrity and trust. When you join Precision, you join a company that puts people…
Added 10 mins ago
Construction Superintendent - Network (Prince George)
IREN
Prince George, BC
…shape the next era of compute, this is your moment. Join a team where groundbreaking work meets competitive compensation, meaningful impact, and a chance to accelerate your career at the…
Added 10 mins ago
QA/QC and Turnover Lead (Prince George)
IREN
Prince George, BC
The QA/QC and Turnover Lead owns quality and turnover for the Prince George expansion at our operating data center. Reporting to the Construction Manager, you set up and run the site…
Added 10 mins ago
Construction General Foreman - Electrical (Prince George)
IREN
Prince George, BC
…beside live infrastructure. This is a site leader's seat, not a lead hand's: you read the project plan and the schedule, run the progress meetings for your scope, work directly with…
Added 26 mins ago
Project Manager
PCL Construction
Edmonton, AB
Assists the project team lead obtain a comprehensive design-management and design-quality plan and conduct periodic quality audits to ensure compliance.
Added 26 mins ago
Director - Global Sales and Business Development
L3Harris Technologies
ON · Waterdown, ON
The L3Harris WESCAM sales team consists of sales and business development professionals focused on sustainably and profitably growing L3Harris WESCAM’s market position in the U.S. and…
Added 26 mins ago
KA
Detail Supervisor
Kaizen Automotive Group
Calgary, AB
- Full-time
The Lead Service Detailer is responsible for overseeing the daily operations of the dealership’s service detailing department, ensuring all vehicles are cleaned, finished, and presented to…
Added 26 mins ago
DO
Practice Improvement Coach, Interior-Kelowna
Doctors of BC
Kelowna, BC
- Full-time
The Practice Improvement Coach is part of a larger support team (including Health Technology Coaches, Panel Management Coaches, peer mentors and program staff) that provides high quality…

VP, Advanced Client Analytics

Toronto, ON, Canada

$185,000 - $245,000 CAD · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $185,000 - $245,000 CAD
Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Marketing

Pay Details:

$185,000 - $245,000 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Vice President, Advanced Client Analytics

Department Overview:
TD has a bold ambition to become the undisputed leader in Client Experience. The Client Experience team serves as the enterprise steward of client experience across TD, accountable for shaping, measuring, and improving end-to-end client experiences partnering with businesses, channels, products, and journeys. Reporting to the SVP, Client Experience, the team provides an integrated enterprise view of client experience performance benchmarks, client needs, and associated business impact, bringing together client feedback, complaints, advanced client experience analytics, research, and market benchmarks to identify opportunities for improvement. The team establishes and governs enterprise client experience standards, drives consistency across all client touchpoints, and partners with business and functional leaders to resolve top client pain points, elevate critical moments that matter, and strengthen client relationships. Through thought leadership, influence, measurement, and adoption of client standards across the bank, the team champions a client-centric culture, fosters accountability, and helps ensure TD delivers simple, personalized, and differentiated experiences that create value for clients.

Job Summary

The Vice President, Advanced Client Analytics will be accountable to build, manage and operationalize an AI and Agent enabled Client insights factory to connect client feedback, operational signals, and financial outcomes to prioritize the right actions to improve Client Experience. Client Insights Factory will integrate client feedback, operational and behavioral indicators, Open Banking information and financial data, using advanced analytics and AI to identify drivers of client advocacy, predict client friction, link client experience to financial outcomes and prioritize action.

The role is accountable for building the vision, executing on building an industry leading client intelligence function to inform all client level decisions, as the single source of truth for TD clients.

Accountabilities

Integrate Voice of Customer (VOC) signals, including surveys, complaints, escalations, social, and frontline feedback.
Conduct analytics to understand client experience drivers, segmentation, root causes, and financial impact.
Develop predictive insights related to attrition, complaints, service failure, and promoter growth.
Build and maintain the enterprise VOC platform, issue taxonomy, and root-cause hierarchy.
Real time monitoring of key client experiences and irritants through AI / Agentic solutions
Enable Natural Language Processing capabilities to mine Client experience data to democratize advanced client insights at TD.
Build CX economics, linking key experiences to revenue, attrition, cost-to-serve, and lifetime value.
Lead value realization activities, including ROI tracking, prioritization, and challenge of assumptions.
Monitor key irritants and must-win client moments through dynamic dashboards
Establish data-driven linkage between CX priorities and impact on the Bank's strategic pillars.

Portfolio Scope

The role is accountable for:

VOC, Operational and Financial information for a single source of client truth
Customer analytics and predictive modelling
CX economics and experience to financial linkage
Value realization office and prioritization
Command centre monitoring and irritant tracking

Key Interactions

CX Measurement & Research
Data / AI / Analytics teams
Technology partners
Finance
Lines of Business / Channels
Complaint and frontline feedback sources

Success Measures

Success in this role is demonstrated through:

An integrated view of client issues and drivers.
Predictive capability to identify issues early.
Clear linkage between CX and financial outcomes.
Data-driven prioritization of CX investments.
AI and Agentic enablement

Educational Requirement

Undergraduate degree required in a relevant discipline.
MBA considered an asset

TD Story

Founded in 1855, TD has grown from a single branch serving grain millers and merchants into one of the largest and most respected financial institutions in North America. As we continue to develop a more global, integrated approach to our businesses, it is important that every employee, regardless of location, is aware of TD's history and impressive growth story. Over 150 years of service. Read more about TD's rich history.

Our Strategy

There's never been a more exciting time for TD. We are a strong, competitive bank with clear advantages and we're leveraging our unique strengths to enhance the client experience, drive performance, and create long-term shareholder value.

With exceptional talent across our organization, and millions of loyal clients who depend on us for their financial success, we are poised to accelerate growth and deliver peer-leading performance.

Our strategy is detailed across three pillars:

We're driving Deeper Relationships with our clients, to help them meet all of their financial needs, and accelerate growth across all our businesses.

We're building a Simpler & Faster Bank, stripping out complexity and harnessing the power of AI and digital capabilities to outpace the market and meet our clients' evolving needs.

We're bringing Disciplined Execution, sharpening our focus, driving outcomes, and holding ourselves and each other accountable to deliver.

The TD Way: Our Purpose, Promise & Culture

Our Purpose

Reimagine what banking can be for our clients, colleagues and communities.

Our purpose defines why we exist. It’s our bold ambition to shape the future of banking, not just adapt to it. We’re building a simpler, faster bank for our clients, our colleagues and our communities.

Our Promise

Remarkably human. Refreshingly simple.

Our promise is how we deliver on our purpose. It's what people feel when they interact with TD: how we show up, deliver value and bring our brand to life through every experience.

Being Remarkably Human means maintaining a personal connection and deepening trust in everything we do. It’s how we design experiences that feel genuinely helpful, compassionate and meaningful.

Being Refreshingly Simple means taking the complexity out of banking – speeding up decisions, simplifying processes and creating clarity for our clients and colleagues alike.

Our Culture

TD’s culture is a reflection of our shared beliefs, attitudes, and behaviours. When aligned with strategy, it’s a game-changing accelerator. To advance our strategic progress, we're focused on strengthening aspects of our culture – who we are and how we lead – that will help us succeed.

Together, we call this The TD Way. It’s how we activate the strengths and capabilities of our colleagues and leaders to realize the opportunities ahead, ensuring that our culture, strategy and brand are deeply connected and brought to life in every experience we create.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Apply About employer

More about this job

Responsibilities

The Vice President will build and operationalize an AI-enabled client insights factory to integrate feedback, operational signals, and financial outcomes. They are responsible for establishing a single source of truth for client data to drive strategic decision-making and improve client experience.

Requirements

Candidates are required to hold an undergraduate degree in a relevant discipline. An MBA is considered an asset for this senior leadership role.

Skills

Advanced analytics
Artificial intelligence
Client experience strategy
Predictive modeling
Data visualization
Natural language processing
Voice of customer
Financial modeling
Strategic planning
Leadership
Stakeholder management
Customer segmentation
Root cause analysis
Business intelligence
Data governance

Benefits

Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development programs
Reward and recognition programs

Visa sponsorship

Not detected in the job text

Keywords

Advanced Analytics
Artificial Intelligence
Client Experience
Voice of Customer
Predictive Modeling
Natural Language Processing
Data Strategy
Financial Services
Customer Insights
Business Intelligence
Dashboarding
ROI Tracking
Customer Advocacy
Data Governance
Strategic Leadership
Customer Segmentation
Root Cause Analysis
Open Banking
Customer Journey
Performance Benchmarking

Report this job