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Added 8 mins ago
A
New Accounts Administrator
Aviso
Vancouver, BC
- $46,000 to $55,000 CAD / year
- Full-time
…and the incumbent will be expected to contribute to and/or support ideas for improved…
Added 8 mins ago
T
Customer Success Manager, North America
tripstack
Vancouver, BC
- Full-time
…services including payments, fraud prevention, pricing, and customer support. As a world leader in virtual interlining technology, Tripstack connects non-partner, low-cost and full-service…
Added 8 mins ago
CL
General Manager - Secure Destruction Recycling Facility
Clean Lifecycle Network (CLN)
Ancaster, ON
- Full-time
CLN is seeking an experienced General Manager to lead the day-to-day operation of a secure destruction and materials recovery facility in Hamilton, Ontario. This is a hands-on, site-based…
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Laval, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
TH
Tool Rental Sales Part Time - LONDON N
The Home Depot Canada
London, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 8 mins ago
TH
Receiving Associate Full-Time - 7244 Huntsville
The Home Depot Canada
Huntsville, ON
- Full-time
Asking open-ended questions and expressing interest in projects to put the Customer at ease, determine Customers’ level of expertise and determine Customers’ needs.
Added 8 mins ago
SP
Digital Experience & Customer Marketing Specialist
Superior Propane
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
Reporting to the Senior Marketing Manager, Brand and Communications, the Digital Experience & Customer Marketing Specialist executes and optimizes customer-facing digital experiences and…
Added 8 mins ago
FC
Claims Examiner, Group Life and Disability
First Canadian Financial Group
Sherwood Park, AB
- Full-time
The Claims Examiner, Group Life & Disability Benefits reporting to Manager, Group & Creditor Life & Disability Claims is based in Sherwood Park. This position is in-office position…
Added 8 mins ago
TH
Order Picker Part Time - LONDON N
The Home Depot Canada
London, ON
- Part-time
…Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to…
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Lloydminster, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Cranbrook, BC
- $19.4 to $19.79 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
TH
Receiving Associate Associate Full Time - 7119 Skyview
The Home Depot Canada
AB · Edmonton, AB
- Full-time
Asking open-ended questions and expressing interest in projects to put the Customer at ease, determine Customers’ level of expertise and determine Customers’ needs.
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Lloydminster, AB
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
TH
Tool Rental Sales Associate - Part Time (Collingwood)
The Home Depot Canada
Collingwood, ON
- Part-time
…in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments. Sales Associates are focused on…
Added 8 mins ago
D
Assistant Team Leader
Dollarama
Cranbrook, BC
- $19.4 to $19.79 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 8 mins ago
TH
Overnight Freight Part Time (ORANGEVILLE)
The Home Depot Canada
Orangeville, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 8 mins ago
TH
Overnight Freight Associate Part-Time - SARNIA
The Home Depot Canada
Sarnia, ON
- Part-time
…create a pleasant and safe shopping environment, and providing customer service as required by customer demand. In addition, most Freight Team Associates operate reach trucks, forklifts and…
Added 8 mins ago
TH
Receiving Associate Full-Time - 7222 Fort Saskatchewan
The Home Depot Canada
Fort Saskatchewan, AB
- Full-time
Asking open-ended questions and expressing interest in projects to put the Customer at ease, determine Customers’ level of expertise and determine Customers’ needs.
Added 8 mins ago
F
Shop People and Planning Manager
FERO
AB · Edmonton, AB
- Full-time
FERO is looking for a Shop People and Planning Manager to lead our shop team and connect people, production priorities and customer needs. This is an opportunity to make a visible…
Added 8 mins ago
Receptionist
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
Other duties assigned by the Office Manager as required.
Added 8 mins ago
T
Customer Experience Associate
TD
Brampton, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 8 mins ago
T
Personal Banking Associate
TD
Dauphin, MB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 8 mins ago
T
Personal Banking Associate Trainee - Korean Language Skills Considered an Asset
TD
Coquitlam, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 8 mins ago
T
Business Intelligence and Reporting Analyst
TD
Toronto, ON · Montreal, QC
- Full-time
· Support investigation and resolution of data issues through analysis, impact assessment and collaboration with technical or data partners as needed.
Added 8 mins ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

Wealth Operations Officer II Preferred Candidate

Toronto, ON, Canada

$45,700 - $66,600 CAD · Full-time

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Job details

Pay: $45,700 - $66,600 CAD
Job type: Full-time
Apply by: Dec 2, 2026
Experience: 1+ years relevant experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Work Location:

Toronto, Ontario, Canada

Hours

37.5

Line Of Business

TD Wealth

Pay Details

$45,700 - $66,600 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description

KEY ACCOUNTABILITIES

CUSTOMER

Execute transactions accurately, on time and in line with established guidelines / procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)
Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function / partner to facilitate resolution and ensure that service quality is maintained
Identify opportunities to improve service delivery and support process improvement initiatives
Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels
Develop and maintain working relationships with customers, partners and vendors including responding to questions and / or concerns in an effective and timely manner

SHAREHOLDER

Complete assigned workload to meet SLA requirements for service and productivity
Understand internal and industry regulations, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies / procedures
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate
Support the timely and accurate completion of business processes including completing and recording transactions for either the organization or clients
Actively review internal processes / activities and provide ideas for process improvement
Investigate and escalate non-standard or high-risk activities as appropriate
Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)
Be knowledgeable of and comply with Bank Code of Conduct

EMPLOYEE / TEAM

Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork
Ensure the timely communication of issues / points of interest
Support the team by actively building operations knowledge, think critically about processes and opportunities for improvement, share ideas and transfer knowledge within the team and business unit
Participate in personal performance management and development activities, including cross training within own team
Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contribute to a fair, positive and equitable environment that supports an inclusive and diverse workforce
Act as a brand ambassador for the function and the bank, both internally and / or externally

BREADTH & DEPTH

Works within generally defined guidelines, accountable for completing a range of transactions or activities that involve single to multiple steps and are characterized by low to moderate risk/financial impact
Completes transactions characterized by a combination of manual and automated processes, drawing information/data from several systems or applications
Transactions and activities require process knowledge for own area of expertise and could include ad hoc non-routine requests across multiple jurisdictions
Low to moderate decision-making authority within defined parameters
Identifies issues and resolves or escalates internally as required (within a prescribed set of parameters/rules)
Typically has interaction with internal partners and external clients
Focus of work is on the completion of day to day or weekly processes or activities however may include monthly routine activities
Requires working level knowledge of the business unit and operational functions for the business area supported as well as regulatory issues/requirements for jurisdictions supported
Generally reports to a Team Manager

Experience & Education

Undergraduate degree/ college diploma preferred and/or
1+ years relevant experience

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec Only)

Sans Objet

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More about this job

Responsibilities

Process transactions accurately and on time, meet service and productivity requirements, and support customers and internal partners with transaction inquiries and adjustments. Identify and escalate operational or high-risk issues, follow regulatory and internal controls, and contribute to process improvements and team knowledge sharing.

Requirements

An undergraduate degree or college diploma is preferred, or at least one year of relevant experience. The role requires working-level knowledge of operational processes and applicable regulations, sound judgment within defined parameters, and the ability to handle confidential information and collaborate with partners.

Skills

Transaction Processing
Accuracy and Attention to Detail
Operational Issue Resolution
Process Improvement
Customer Service
Relationship Management
Regulatory Compliance
Due Diligence
Confidentiality
Risk Escalation
Anti-Money Laundering
Business Continuity Management
Teamwork
Communication
Knowledge Sharing

Benefits

Health and Well-Being Benefits
Savings and Retirement Programs
Paid Time Off
Banking Benefits and Discounts
Career Development
Reward and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

TD Wealth
Transaction Processing
Service Level Agreements
Operational Procedures
Process Improvement
Customer Service
Internal Partners
External Clients
Regulatory Compliance
Due Diligence
Confidentiality
Risk Management
Anti-Money Laundering
Business Continuity Management
Bank Code of Conduct
Operational Controls
Transaction Validation
Escalation Procedures
Cross-Training
Teamwork
Knowledge Sharing
Client Experience

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