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Tech-Eyes

User support technician

13750 50 St NW suite 14, Edmonton, AB, T5A 5J6, Canada

On-site

From $33.19 CAD / hour · Full-time

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Job details

Pay: From $33.19 CAD / hour
Job type: Full-time
Workplace: On-site
Apply by: Oct 23, 2026
Working hours: 30 hours per week
Posting language: English
Posted: Aug 20, 2026

Original job description

Location 13750 50 St NW suite 14Edmonton, ABT5A 5J6
Work location On site
Salary$33.19HOUR hourly / 30 hours per week
Terms of employment Permanent employmentFull time
Morning, Day, Weekend
Starts as soon as possible
Benefits: Financial benefits, Other benefits
vacancies 1 vacancy
Source Job Bank #3612329

Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Relocation costs covered by employer
Willing to relocate

Responsibilities

Tasks

Give access to computer networks
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Perform Web-server backup and recovery operations
Provide customer service
Manage incidents

Supervision

1 to 2 people

Credentials

Certificates, licences, memberships, and courses

Associate Computing Professional (ACP)
Cisco certified network associate
Microsoft certified professional (MCP)
A+ Certification

Experience and specialization

Computer and technology knowledge

Android
Security software
Word processing software
MS Windows
TCP/IP

Additional information

Security and safety

Bondable
Criminal record check

Work conditions and physical capabilities

Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Manual dexterity
Attention to detail
Sitting
Combination of sitting, standing, walking
Standing for extended periods

Personal suitability

Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Time management
Honesty

Benefits

Financial benefits

Gasoline paid

Other benefits

Free parking available

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