Jobs in Canada

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Added 10 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 10 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Post-Secondary education or skilled trade certification required · Must have the right to work in the United States (citizenship or green card)
Added 11 mins ago
System Technologist, Process Controls
Lactalis
Belleville, ON
The Process Control Specialist serves as a member of the Maintenance Team and is accountable for industrial automation within the plant including all programmable logic controls, servo…
Added 25 mins ago
A
Software Architect: AEC Platform Data
Autodesk
Calgary, AB
- Full-time
Added 25 mins ago
T
SAP Customer Solution Director
Talan
Montreal, QC
- $170,000 to $220,000 CAD / year
- Full-time
Advise the team on organizational impacts arising from process design in partnership with the change management lead.
Added 39 mins ago
HN
Front of House - Bartender
Hospitality Newfoundland and Labrador
St. John's, NL
- Full-time
Our people are the heart and soul of our business, and we are on the hunt for positive, hospitality driven, team-oriented people to become a part of our service team. As a Bartender, you…
Added 39 mins ago
R|
Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Site operations: Oversee day-to-day research operations across sites, including workflows, staffing, coordination of research teams, problem-solving, and SOP development and maintenance.
Added 1 hour ago
SO
Registered Cardiology Technologist
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Calgary, AB
- Part-time
Our team invites you to join us in creating healthy lives and strong communities by showcasing our model of care along with our inclusive culture of shared safety and purpose that makes…
Added 1 hour ago
PB
Dispatch & Support Services Manager
Perimeter Bus
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Perimeter Transportation is seeking an experienced, highly organized and detail-oriented Dispatch & Support Services Manager (DSSM) to join our Operations team in Richmond, BC.
Added 1 hour ago
TM
Team Lead, Technical Services
Tech Manitoba
Winnipeg, MB
- Full-time
Must have basic knowledge of Project Management processes
Added 1 hour ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 1 hour ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a…
Added 1 hour ago
FS
Manager, Compensation
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
Lead process and program innovation, including oversight of HRIS compensation functionality and data. Partner with the HRIS team to lead the compensation components of Workday…
Added 1 hour ago
A
Bar & Restaurant Manager, ARC - Full Time
AccorHotel
Vancouver, BC
- Full-time
Empowering Women in Leadership - More than 50% of leadership team including Executive Level, are women
Added 1 hour ago
G
Greenhouse Supervisor
GoodWork.ca
Vancouver, BC · Greater Vancouver Metropolitan Area
- Part-time
Assist with projects and other operations as needed, including occasional weekend or evening shifts
Added 2 hours ago
BC
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Added 2 hours ago
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Added 3 hours ago
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RQ11687 – Software Developer – Full Stack – Senior
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Added 3 hours ago
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Added 4 hours ago
HP
Insulator
Harmac Pacific, Nanaimo Forest Products, Ltd.
Nanaimo, BC
- Full-time
We are seeking a skilled and motivated insulator to join our team at Harmac Pacific Pulp Mill. Under the direction of the Maintenance Supervisor, you will support operations with the…
Added 4 hours ago
MS
Maintenance Lead
Mint Smartwash
Regina, SK
- $75,000 to $80,000 CAD / year
- Full-time
Schedule: Full-time, primarily day shifts, with some evenings, weekends and on-call coverage for urgent equipment issues
Added 4 hours ago
PS
Journeyperson Electrician - Commercial Service
Paramount Services Ltd.
Winnipeg, MB
- $44 to $48 CAD / hour
- Full-time
Our commercial and industrial service team works throughout Winnipeg on a wide variety of projects, including troubleshooting, emergency repairs, electrical upgrades, tenant improvements,…
Added 4 hours ago
F
Shift Supervisor – Carbon Fiber Manufacturing
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AB · Edmonton, AB
- Full-time
Supervise day-to-day shift operations of continuous carbon fiber stabilization and carbonization production lines
Added 4 hours ago
GC
Sr Community Developer - For Honor
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- Full-time
…opportunities by collaborating with transversal stakeholders as they lead the global community strategy, creating and executing global plans, and work with a distributed international team…

Tech Manitoba

Team Lead, Technical Services

Winnipeg, MB, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 12, 2026
Experience: Minimum 5 years of experience in a Tier 2 technical support, Systems Administration, or Team Lead role.
Posting language: English
Posted: Nov 12, 2026

Original job description

Posted: 11/13/2026

IT Services

Johnston Group provides employee benefit solutions to over 30,000 companies, ranging from one employee to thousands across various product lines, including Chambers of Commerce Group Insurance Plan, Canada’s #1 employee benefits plan for small businesses. JG is a platinum member of Canada’s Best Managed Companies and was named one of Manitoba’s Top Employers. We support a positive work atmosphere where we value the diversity in the people we serve and are looking for talent who will contribute to our diverse and inclusive workplace; where individual differences are recognized, appreciated, and respected. JG believes in giving back and contributes significantly to local health, arts, sports, and other community organizations.

The Technical Services Team Lead is the senior technical authority for network and systems infrastructure and provides operational leadership for the Technical Services team. This role ensures smooth day-to-day IT support and acts as the primary escalation point for complex technical issues. This role serves as the technical point of contact for the team, facilitating cross-department collaboration and vendor communications. Team Lead, Technical Services drives continuous improvement by evaluating modern technologies, tracking SLAs, and staying ahead of emerging IT trends and threats, while mentoring team members to grow their technical depth. The goal is to enable an efficient, responsive support operation that meets or exceeds organizational service standards.

Key Responsibilities

Lead and develop the Technical Services team through clear direction, coaching, and performance management (recruiting, onboarding, conflict resolution, engagement, and performance processes, career growth and goals).
Oversee Technical Services project delivery by setting direction, approving priorities, and ensuring resourcing, governance, and outcomes from analysis through implementation and retrospectives.
Own portfolio prioritization by approving backlog priorities and aligning maintenance, operations, and project work to enterprise goals in coordination with team leads.
Evaluate and oversee hardware, software, and infrastructure solutions, supporting procurement decisions (cost, fit, risk, and standards), inventory management, and refresh-cycle coordination across the IT environment.
Provide strategic direction and oversight for IT infrastructure and platforms, including virtualization, physical infrastructure, lifecycle planning, vendor evaluation, network architecture, and data center or office hardware, while managing the IT Operations software-licensing portfolio in accordance with signing-authority guidelines.
Oversee enterprise infrastructure and system risk management by setting risk tolerance, prioritizing mitigation efforts, and reviewing outcomes to support business continuity.

Qualifications

Degree or diploma in Systems Administration or related program
Must have basic knowledge of Project Management processes
Minimum 5 years of experience in a Tier 2 technical support, Systems Administration, or Team Lead role.
Ability to communicate written and verbal information to both technical and non-technical audiences
Ability to analyze problems and/or requirements and develop a suitable solution
Advanced knowledge of enterprise networking, including LAN/WAN, VLANs, routing and switching (e.g., Cisco), firewalls (e.g., Palo Alto), VPN, DNS, and DHCP
Advanced knowledge of systems administration, including Windows Server, Active Directory/Entra ID, Microsoft 365 (Exchange Online, SharePoint, Teams), group policy, and virtualization
Ability to collaborate with employees with various business backgrounds and skill sets within the organization
Ability to organize a number of projects and keep each on track
Ability to work well in a team environment, particularly in a leadership role
Have a proven track record of understanding the applications and business processes they support
Have a proven track record of being able to investigate and resolve issues reported by users

JG welcomes the opportunity to provide accommodation throughout the selection process. Please contact us to discuss your requirements by email at human.resources@johnstongroup.ca or by phone at 204-786-0421.

Team Lead, Technical Services

Johnston Group Inc.

Puneet Rai

1051 King Edward St. Winnipeg MB R3H0R4
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More about this job

Responsibilities

Lead and develop the Technical Services team, oversee project delivery and portfolio priorities, and guide infrastructure, platform, procurement, and licensing decisions. Manage enterprise infrastructure risks and continuous improvement while ensuring responsive technical support and alignment with organizational goals.

Requirements

A degree or diploma in Systems Administration or a related program and basic knowledge of project management are required, along with at least five years of relevant Tier 2 support, systems administration, or team lead experience. Candidates need advanced networking and systems administration knowledge, strong communication and problem-solving abilities, and the ability to lead teams and manage multiple projects.

Skills

Team Leadership
Coaching And Performance Management
Project Management
Portfolio Prioritization
Enterprise Networking
LAN/WAN
VLANs
Routing And Switching
Cisco
Firewalls
Palo Alto
VPN
DNS And DHCP
Windows Server
Active Directory And Entra ID
Microsoft 365

Visa sponsorship

Not detected in the job text

Hiring contact

Puneet Rai

Keywords

Systems Administration
Project Management
Tier 2 Technical Support
Technical Services
Enterprise Networking
LAN/WAN
VLANs
Routing And Switching
Cisco
Firewalls
Palo Alto
VPN
DNS
DHCP
Windows Server
Active Directory
Entra ID
Microsoft 365
Exchange Online
SharePoint
Teams
Group Policy
Virtualization
Infrastructure Lifecycle Planning
Network Architecture
Data Center Hardware
IT Operations
Software Licensing
Risk Management
Business Continuity

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Jobs in Canada