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Added 1 min ago
LC
Sr Process Specialist/Engineer
LNG Canada
Calgary, AB
- Full-time
The Senior Process Specialist provides technical leadership in process engineering, utilities systems, greenhouse gas management, and process safety to support the safe, reliable,…
Added 16 mins ago
RV
Technical Support Specialist
Ross Video
Ottawa, ON · Kanata, ON
- Internship
The Technical Support Specialist is responsible to provide phone-based technical support as well as onsite support on an as-needed basis for Ross Video products. This role assists customers…
Added 31 mins ago
IR
Outreach & Partnership Coordinator
Info-Tech Research Group
London, ON · Toronto, ON
- Full-time
SoftwareReviews is seeking a creative, driven, and organized individual to join the Data Operations team as an Outreach Specialist. In this role, you will build relationships with the…
Added 46 mins ago
K
Consultant- Transfer Pricing
KPMG
Montreal, QC
- Full-time
As a Senior Consultant (Specialist) in Transfer Pricing, you will be a key contributor to project execution and technical analysis. Your role will involve:
Added 1 hour ago
R
Seller Experience Manager
RBGlobal
Burnaby, BC
- Full-time
This role ensures every seller receives exceptional service through clarity, courtesy, consistency and all in service keys, champions process improvements, drives cross-functional…
Added 1 hour ago
LP
Senior Administrator & Yardi Operations (Condominium)
Larlyn Property Management Ltd.
London, ON
- Full-time
Partner with company executives, managers to implement strategic initiatives across operations and client service functions.
Added 1 hour ago
Territory Sales Manager
Influence Marketing
Montreal, QC
Are you an engaging communicator who loves technology and coaching others? We are looking for a Retail Training & Brand Specialist to represent a premier device and platform brand across…
Added 1 hour ago
HH
Crisis Management Services Counsellor (Critical Incident Response)
Homewood Health Centre
Cape Breton, NB
- Part-time
Homewood Health™ is looking for an experienced crisis management specialist to provide workplace trauma response and organizational crisis management services on an occasional, contract…
Added 1 hour ago
Customer Service Representative
Price Industries Limited
Winnipeg, MB
We're looking for a Customer Service Representative (CSR) to serve as the primary contact for a group of assigned customer accounts and take ownership of their orders. The CSR is the voice…
Added 1 hour ago
GI
Logistics Solutions Specialist
Gillespie-Munro Inc.
Montreal, QC
- Full-time
Logistics Solutions Specialist – Projects & Freight Forwarding
Added 1 hour ago
Propane Specialist - Driver
Superior Plus Propane Talent Acquisition
Moncton, NB
Reporting to the District Manager and collaborating daily with the Delivery or Service Coordinator, the primary responsibility of the Propane Specialist is to deliver propane. The propane…
Added 2 hours ago
LS
MARINE DIVISION MANAGER
Landmark Solutions
Salmon Arm, BC
- Full-time
…innovative, cost-effective solutions and provide high-quality service with a focus on safety and the protection of environmental and cultural…
Added 2 hours ago
Quality and Compliance Specialist - Diagnostic Services - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
General Quality Management System (QMS) oversight of all Shared Health Diagnostic Service (SHDS) areas.
Added 2 hours ago
NS
Technical Specialist
Netdigix Systems Inc
Burnaby, BC
- $65,000 to $75,000 CAD / year
- Full-time
We are looking for a strong, client-focused MSP Level 2 Technical Specialist who can take ownership of service tickets, learn client environments, troubleshoot independently, and provide…
Added 3 hours ago
NS
IT Technical Specialist
Netdigix Systems Inc
Burnaby, BC
- Full-time
We are looking for a strong, client-focused MSP Level 2 Technical Specialist who can take ownership of service tickets, learn client environments, troubleshoot independently, and provide…
Added 3 hours ago
SE
Senior Specialist, Site Project Management
Schneider Electric
AB · Edmonton, Alberta
- Full-time
…direction across construction activities. You’ll coordinate field supervisors, subcontractors, clients, engineering teams, commissioning teams, and other project partners to keep work…
Added 3 hours ago
TO
Specialist, Cybersecurity and Resilience
Town of Caledon
Caledon, ON
- Full-time
…create an environment for continuous improvement and customer service…
Added 3 hours ago
B
Mortgaga Specialist
BMO
Brampton, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 3 hours ago
F
Software Dev QA Specialist
Fortinet
Burnaby, BC
- Full-time
Fortinet is offering an exciting opportunity to hire a talented Software Development QA Specialist to join our FortiEndpoint DevQA team in Burnaby, Canada.
Added 3 hours ago
Academic Programs Assistant, College of Agriculture and Bioresources
University of Saskatchewan
Saskatoon, SK
Researches, identifies, and recommends improvements to academic administrative processes and procedures to enhance service delivery and operational effectiveness.
Added 3 hours ago
UO
Talent Acquisition Specialist
University of Waterloo
Waterloo, ON
- Full-time
The Talent Acquisition Specialist supports campus throughout the staff recruitment process by providing client-focused, equitable recruitment support that aligns with organizational…
Added 4 hours ago
T
Sales Enablement Specialist
Telesat
Ottawa, ON
- Full-time
…engineering excellence, reliability and industry-leading customer service, Telesat has grown to be one of the largest and most successful global satellite…
Added 4 hours ago
AC
Specialist, Cloud and AI FinOps
Air Canada
Toronto, ON
- Full-time
Air Canada is seeking a Specialist, Cloud and AI FinOps to support the financial management, optimization, governance, and operation of our growing enterprise Artificial Intelligence and…
Added 4 hours ago
BI
Technical Support Specialist (18-Month Maternity Leave Coverage)
Baxter International Inc.
Mississauga, ON · ON
- Full-time
As a Technical Support Specialist, you will serve as a key technical resource for customers, field service representatives, and internal stakeholders, providing support for Baxter's medical…
Added 4 hours ago
TS
Senior Architectural Technologist - Restaurants
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
…looking to add a Senior Architectural Technologist or technical specialist its growing team. Known for delivering standout hospitality environments across Canada, this firm specializes in…

Tech-Nique Partners

IT Support Specialist – Onsite

Caledon, ON, Canada

$60,000 to $65,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $65,000 CAD / year
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 2+ years of experience in IT support, desktop support, help desk, or field services.
Posting language: English
Posted: Oct 28, 2026

Original job description

IT Support Specialist – Onsite

Location: Caledon, ON, Canada

Employment Type: Full-Time, Permanent

Work Arrangement: 100% Onsite, Monday–Friday

Salary: CAD $60,000–$65,000 annually CAD

About the Opportunity

We are seeking a hands-on IT Support Specialist to provide onsite technical support for a fast-paced warehouse and distribution environment.

This position is ideal for an IT professional who enjoys troubleshooting hardware, supporting end users, maintaining network connectivity, and taking ownership of day-to-day technical issues.

The successful candidate will serve as the primary onsite IT resource, working closely with a broader IT team to ensure smooth operations.

Key Responsibilities

Provide Tier 1 and Tier 2 technical support for desktops, laptops, printers, scanners, mobile devices, and other IT equipment.
Install, configure, troubleshoot, and maintain Windows workstations and business applications.
Support Microsoft 365, Active Directory, user accounts, password resets, and access permissions.
Troubleshoot network connectivity issues involving switches, Ethernet cabling, wireless access points, and local network infrastructure.
Support warehouse technology, including barcode scanners, handheld devices, and label printers.
Set up equipment for new employees and manage device replacements, deployments, and hardware refreshes.
Diagnose and resolve hardware, software, and network issues with minimal supervision.
Escalate complex technical issues to the appropriate internal teams when necessary.
Maintain accurate IT asset records, support tickets, and technical documentation.
Coordinate with remote IT teams and external vendors to minimize downtime.

Qualifications

2+ years of experience in IT support, desktop support, help desk, or field services.
Strong hands-on experience troubleshooting desktops, laptops, printers, and Windows operating systems.
Working knowledge of Microsoft 365 and Active Directory.
Basic networking knowledge, including TCP/IP, DHCP, DNS, switches, Ethernet cabling, and wireless connectivity.
Ability to independently troubleshoot and resolve technical issues.
Strong communication skills and a customer-service-oriented approach.
Ability to work onsite five days per week in Caledon, Ontario

Preferred Qualifications

Previous experience supporting warehouses, distribution centers, manufacturing facilities, or logistics operations.
Experience with barcode scanners, Zebra printers, handheld devices, or warehouse management systems.
Experience working for a Managed Service Provider (MSP).
CompTIA A+, Network+, or similar certifications are an asset but not required.
Experience serving as the primary IT support resource at a facility.

What We're Looking For

Approximately 80% of the role involves hands-on IT support, including hardware, software, printers, scanners, and end-user troubleshooting. The remaining 20% focuses on networking, including switches, cabling, and connectivity issues.

We are looking for someone who is proactive, dependable, technically capable, and comfortable working independently in a busy onsite environment.

Schedule: Monday–Friday, fully onsite

Compensation: CAD $60,000–$65,000 annually

Apply About employer

More about this job

Responsibilities

Provide Tier 1 and Tier 2 onsite support for end-user devices, Windows systems, business applications, Microsoft 365, and warehouse technology. Troubleshoot network and equipment issues, manage deployments and IT records, and coordinate with remote IT teams and vendors to maintain operations.

Requirements

Requires at least two years of IT, desktop, help desk, or field support experience, with hands-on Windows and hardware troubleshooting and working knowledge of Microsoft 365 and Active Directory. Candidates should understand basic networking, work independently, communicate effectively, and be available onsite five days per week in Caledon.

Skills

Desktop Support
Hardware Troubleshooting
Windows Operating Systems
Microsoft 365
Active Directory
User Account Management
Network Troubleshooting
TCP/IP
DHCP
DNS
Switches
Ethernet Cabling
Wireless Connectivity
Printer Support
Barcode Scanners
Customer Service

Visa sponsorship

Not detected in the job text

Keywords

Tier 1 Support
Tier 2 Support
Desktop Support
Windows Workstations
Microsoft 365
Active Directory
Password Resets
Access Permissions
TCP/IP
DHCP
DNS
Network Switches
Ethernet Cabling
Wireless Access Points
Printers
Barcode Scanners
Handheld Devices
Label Printers
Warehouse Technology
Hardware Deployment
Device Replacements
IT Asset Management
Support Tickets
Technical Documentation
Warehouse Management Systems
Zebra Printers
Managed Service Provider
CompTIA A+
CompTIA Network+
Distribution Operations

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