Low Voltage Security Technician
- Toronto, ON, Canada
$30 to $50 CAD / hour · Full-time
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Job details
- Pay
- $30 to $50 CAD / hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
The Field Service Technician is responsible for handling all tasks within their assigned area to repair, maintain, and install security systems. This includes but is not limited to access control, video security, intrusion, alarm, infant protection, and intercom systems.
Position Responsibilities And Expectations
- Responds to all service calls within their assigned area within guaranteed response times and with objective of restoring system(s) to full functionality.
- Properly installs systems according to Tech Systems Installation Standards.
- Possesses the ability to read and interpret blueprints and schematics.
- Ensures that all tasks are handled properly in accordance with Tech Systems’ policies and procedures.
- Identifies manufacturer revisions, upgrades, and installs independently.
- Communicates with Customer Service Representative regarding status, progress, and resolution of all assigned tasks. Updates tickets in service and project tracking system.
- Must accurately account for company inventory and resources in their possession.
- Performs system Preventive Maintenance inspections according to policy and procedures.
- Assists with other technical support issues, as needed.
- Attends to other matters and duties necessitated as assigned by the Regional Manager or executive staff of Tech Systems.
- EDUCATION
- High School Diploma or equivalent.
- EXPERIENCE
- At least two (2) years prior work experience in commercial security systems installation or service.
- Must have networking skills and 1-year experience programming access and video systems.
- KNOWLEDGE, SKILLS, & COMPETENCY
- Possess minimum factory and/or internal security system certifications to work independently.
- Must have basic computer skills, including, but not limited to, working knowledge of Microsoft based products (such as MS Word, Excel, and Outlook), Smartsheet and IT skillset with understanding of best practices when it comes to IP systems.
- Excellent customer service skills, including a sense of urgency when attending to customer needs.
- Strong ability to manage multiple projects at the same time.
- Strong critical thinking and problem resolution skills.
- Must be detail-oriented and have excellent organizational skills.
- Ability to work accurately, efficiently, and independently; showing proficiency in all systems installed in service area, demonstrating little need for guidance and support.
- Observance of all safety regulations, rules, and ability to work in a safe and cautious manner.
- Excellent communication skills, including, but not limited to, the ability to effectively communicate both verbally and in writing.
- Strong time management skills, including ability to meet deadlines.
- Strong interpersonal skills, including, but not limited to, the ability to manage and interact effectively and in a supportive manner with Tech Systems’ staff, vendors, and customers and ability to work with and build teams of employees.
- Demonstrates a commitment to safe work practices by complying with all Company safety policies and procedures and performing work in a manner that protects employees, customers, and the public.
- DRIVER’S LICENSE
- Must have a valid driver’s license.
- Must have a clean driving record, satisfactory to Tech Systems’ automobile insurance carrier.
- PHYSICAL DEMANDS AND WORKING CONDITIONS
- PAY TRANSPARENCY
More about this job
Responsibilities
Install, repair, maintain, and perform preventive maintenance on commercial security systems, including access control, video, intrusion, alarm, infant protection, and intercom systems. Respond to service calls, document work and progress, manage company equipment and inventory, and provide technical support while following safety and company procedures.
Requirements
Requires a high school diploma or equivalent, at least two years of commercial security systems installation or service experience, networking skills, and one year of experience programming access and video systems. Candidates must have relevant system certifications, a valid driver’s license and satisfactory driving record, and the ability to work independently, communicate effectively, and perform physical tasks at client sites.
Skills
- Security Systems Installation
- Security Systems Service and Repair
- Access Control
- Video Security
- Intrusion Detection
- Alarm Systems
- Infant Protection Systems
- Intercom Systems
- Networking
- Access and Video System Programming
- Blueprint and Schematic Interpretation
- IP Systems
- Preventive Maintenance
- Troubleshooting
- Customer Service
- Project and Time Management
Visa sponsorship
Not detected in the job text
Categories
- Security & Safety
- Trades
- Technology
- Customer Service & Support
Keywords
- Commercial Security Systems
- Access Control
- Video Security
- Intrusion Detection
- Alarm Systems
- Infant Protection Systems
- Intercom Systems
- Networking
- IP Systems
- System Programming
- Blueprints
- Schematics
- Installation
- Repair
- Preventive Maintenance
- Troubleshooting
- Factory Certifications
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Smartsheet
- Service Calls
- Service Tracking Systems
- Project Tracking Systems
- Inventory Management
- Customer Service
- Safety Procedures
- Electrical Wiring
- Commercial Security