Application Support Analyst L2/L3 - Investment Banking

Tech Talent International (SI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US and Europe.

We currently have multiple roles as a Application Support Analysts - Investment Banking with our large consulting client on a long term project with 3 major investment bank in the downtown Montreal area.

Role: Application Support Analyst L2/L3 - Investment Banking

Type: Permanent

Location: Hybrid - Downtown Montreal, QC -(roles starts off 5 days in office for 1st 3 months, then turns into hybrid setup 3 days onsite, 2 days from home)

Salary: Base salary ranges from $77,000 - $100,000 + 9% bonus + 3-5 weeks paid vacation + 6% RRSP matching + benefits + sick/personal day + cell phone allowance + discounts for public transit and may other perks

Job Description

Provide application and technical support to the critical 24x7 Credits, Working Capital and

Asset Finance and Securitization applications.

 Act as a subject matter expert on application architecture, disaster recovery, infrastructure

integration.

 Follow Information security and adhere to governance framework for the applications in

the platform

 Participate in the application security related projects and manage the server

obsolescence and vulnerabilities

MAIN RESPONSIBILITIES

Responsible for production support of BNP Paribas Credits, Working Capital and Asset Finance

and Securitizations applications

 Responsible for L1/L2 production support, incident management, problem management,

change management including application deployments.

 Supporting data flows between Credit, Working Capital and Asset Finance and

Securitization applications and other upstream and downstream systems.

 Supporting Operations team for technical issues

 Participate in the yearly Disaster Recovery, Liveplay and Backup Recovery testing

Participate in technical projects

 Responsible for coordinating and fulfilling projects support tasks, as well as providing

status reports

 Provide expertise on production constraints and environment readiness

Transversal and Framework

 Maintain application and systems as per the Information Security guidelines.

 Ensure data protection regulations are implemented from a data security standpoint.

 Maintain monitoring, capacity planning and performance tuning of financing solutions

applications components

 Understand and document the technical process and data flows

 Participate in the Change Control review meeting to ensure data quality and coordinate

approvals

 Manage the Cyberark bypass controls and assess for resolutions

 Facilitate prioritization sessions with stakeholders to clearly rank tasks for focused

execution and transparency

 Industrialization of legacy process to be done using AI

REQUIREMENTS

TRAINING AND OCCUPATIONAL EXPERIENCE

 Core Required Skills: Linux/Unix, SQL, Windows, Autosys

 Bachelor degree or higher in Computer Science or related fields

 Good understanding of Credits and Working Capital business lines

 Good understanding of Asset Finance and Securitization, Special Purpose Fund/CLO, Residential

Mortgage-backed Securities, Commercial Mortgage-backed Securities and Asset-backed

Securities business lines .

 Must have at least one of Shell/Perl/Batch/Python scripting skills

 Well versed with incident/problem/change management process

 Excellent verbal and written communication skills

 Good documentation skills – advanced knowledge of Excel, Word , PowerPoint

 Good understanding of Java J2EE applications

 Good to have infrastructure, MQ, Websphere, Tomcat knowledge

 Good to have ITIL foundation knowledge/certification

 Experience with Unix/Linux/Windows servers.

 Experience with application deployments and installations

 Knowledge of SQL/Pl SQL

 Knowledge of Tools like Jira, ITSM, SN

 Strong multitasking skills and ability to reprioritize tasks

ESSENTIAL SPECIFIC REQUIREMENTS

 24/7 availability during On-Call schedule

 Good understanding of Service Now or similar tool and the service management processes

 Understanding of data protection principles

 Ability to work independently and collaboratively within a team

SKILLS AND BEHAVIOURS

 Problem solver

 Manage multiple priorities

 Innovative and Agile