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Added 13 mins ago
FL
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Tech Talent International

FX Application Support Analyst

Montreal, QC, Canada

$100,000 to $120,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $100,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: Minimum of 3 years of hands-on experience supporting or delivering projects involving FX trading applications.
Posting language: English
Posted: Nov 4, 2026

Original job description

Tech Talent International (TTI) supplies technical talent to a variety of clients ranging from Fortune 100/500/1000 companies to startups and small and mid-sized organizations in Canada and the US. We are currently hiring an FX Application Support Analyst for our global consulting client, supporting an investment bank in the Montreal area.

Role: FX Application Support Analyst – Investment Banking

Type: Permanent

Location: Downtown Montreal, QC. Onsite five days per week for the first three months, followed by a hybrid schedule of three days onsite and two days working from home.

Salary: $100,000–$120,000 base salary + 9% bonus + 3–5 weeks of paid vacation + 6% RRSP matching + benefits + sick/personal days + cell phone allowance + public transit discounts and other perks.

Role Overview

We are seeking an FX Application Support Analyst to provide frontline production support for FX trade booking, order management, risk, and P&L systems supporting the trading business in the Americas.

Working within a global, 24-hour support organization alongside colleagues in London and New York, you will deliver responsive support to trading, sales, middle office, risk management, and back-office users. You will collaborate with FX e-commerce, infrastructure, development, and project teams to ensure reliable service across the full trading lifecycle.

The application landscape includes:

Linear FX: Sigma and Orchestrade trade management, Barracuda order management, IRIS risk management, and DealHub booking.
Non-linear FX: Orchestrade trade management, Asgard, GMD PS, and THOR risk and P&L monitoring.

Key Responsibilities

Provide daily production support for FX trading applications, ensuring timely issue resolution and clear communication with users.
Build strong relationships with front-office, middle-office, risk, and back-office stakeholders, external vendors, and global IT teams.
Take ownership of production incidents, coordinate investigations, track corrective actions, and help prevent recurrence.
Coordinate daily handovers with global FX Risk IT support teams to maintain seamless coverage.
Proactively monitor application health and system metrics to identify issues before they affect the trading business.
Apply change management procedures to maintain production stability while supporting system enhancements.
Collaborate with development and project teams on Level 3 escalations, troubleshooting, and production changes.
Participate in disaster recovery, business continuity, regulatory, and compliance exercises, including related follow-up activities.
Contribute to local and global operational reporting, including monthly ITSC and OpCo reports.
Maintain system documentation, support procedures, and user training materials.
Cross-train team members to strengthen support coverage and reduce reliance on individual specialists.
Provide informal team leadership during production incidents and smaller project deliveries.
Follow applicable legal, regulatory, conduct, and internal compliance requirements, including mandatory training and certification obligations where applicable.

Required Experience and Qualifications

Minimum of 3 years of hands-on experience supporting or delivering projects involving FX trading applications.
Front-office IT experience within a buy-side or sell-side environment.
Strong understanding of FX products and their lifecycles, including spot, forwards, swaps, NDFs, and FX options.
Knowledge of precious metals products.
Strong understanding of P&L, risk management, VaR, stressed VaR, and sensitivities, including FX options P&L and sensitivity calculations.
Ability to manage multiple requests from demanding users in a time-sensitive trading environment.
Ability to explain technical issues clearly and concisely to non-technical stakeholders.
Experience coordinating colleagues during production incidents or small project deliveries.
Degree in Computer Science or a related discipline preferred.
Fluent English; French is an asset.

Technical Skills

Windows Server: Supporting Windows services, IIS, and Scheduled Tasks.
UNIX: General navigation, troubleshooting, and the ability to read and understand shell and Perl scripts.
SQL: Strong query skills, the ability to read stored procedures, and an understanding of basic query optimization.
Batch Processing: Experience supporting large batch environments, typically using Control-M.
Monitoring: Familiarity with application monitoring tools such as ITRS Geneos.
Application Knowledge: Experience or relevant training in Orchestrade, Sigma, Barracuda, Asgard, and IRIS.

Core Competencies

Self-motivated and proactive.
Strong communication and stakeholder management skills.
Ability to work effectively under pressure.
Collaborative and team-oriented.
Strong ownership, troubleshooting, and problem-solving skills.
Ability to lead and coordinate others when required.

Apply About employer

More about this job

Responsibilities

Provide frontline production support for FX trading applications across trade booking, order management, risk, and P&L, resolving incidents and monitoring system health. Coordinate with business users and global technology teams on handovers, escalations, change management, operational reporting, documentation, and continuity exercises.

Requirements

At least three years of hands-on experience supporting or delivering projects involving FX trading applications in a buy-side or sell-side front-office IT environment, with strong knowledge of FX products, P&L, risk, VaR, and sensitivities. Requires technical troubleshooting skills across Windows Server, UNIX, SQL, batch processing, and monitoring tools, plus clear communication and the ability to coordinate work under pressure; a Computer Science or related degree is preferred.

Skills

FX Trading Application Support
FX Products And Trade Lifecycles
P&L And Risk Management
Value At Risk (VaR)
Windows Server
UNIX
SQL
Perl
Control-M
ITRS Geneos
Orchestrade
Sigma
Barracuda
Asgard
IRIS
Incident Management

Benefits

9% Bonus
3–5 Weeks Of Paid Vacation
6% RRSP Matching
Benefits
Sick And Personal Days
Cell Phone Allowance
Public Transit Discounts

Visa sponsorship

Not detected in the job text

Keywords

FX Trading
Investment Banking
Front-Office IT
Trade Booking
Order Management
Risk Management
P&L Monitoring
Spot
Forwards
Swaps
NDFs
FX Options
Precious Metals
Value At Risk (VaR)
Stressed VaR
Sensitivities
Windows Server
IIS
Scheduled Tasks
UNIX
Shell Scripts
Perl
SQL
Stored Procedures
Control-M
ITRS Geneos
Orchestrade
Sigma
Barracuda
Asgard

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