Jobs in Canada

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Added 32 mins ago
AG
Marketing Science Senior Analyst
Adelphi Group
Toronto, ON
- Full-time
…areas you’re unfamiliar with. Also, gaining some leadership experience by providing guidance to junior analysts on daily project deliverables is definitely something you’re up…
Added 32 mins ago
Administrative Assistant - Wealth Management - Partner - WYW
Aviso Wealth
Waterloo, ON
Deliver an exceptional client experience by responding professionally and promptly to inquiries and service requests.
Added 32 mins ago
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ITS Operations & Communications Intern (8-Month Contract)
Vancity
Vancouver, BC
- Full-time
The successful candidate will be expected to attend our office in person approximately 3 days per week
Added 32 mins ago
MR
Business Development Manager
Maple Reinders
Remote, Canada
- $120,000 to $160,000 CAD / year
- Full-time
- Remote
Significant experience in business development, client relationships, project development or strategic pursuits within construction, industrial or infrastructure markets.
Added 32 mins ago
CS
zz. Thunder Bay - Full-time Merchandiser
CONA Services
Thunder Bay, ON
- Full-time
Must have a personal vehicle for use during working hours · Must have current vehicle liability insurance
Added 32 mins ago
CS
zz. Thunder Bay - Full-time Merchandiser
CONA Services
Thunder Bay, ON
- Full-time
Must have a personal vehicle for use during working hours · Must have current vehicle liability insurance
Added 32 mins ago
Business Systems Analyst - Senior
Insurance Corporation of British Columbia
North Vancouver, BC
Hybrid 8 – you will work a minimum of 2 days per week at your primary office headquarters, subject to operational requirements
Added 32 mins ago
Signalling Hardware Design
Alstom
Toronto, ON
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this…
Added 32 mins ago
Electrification Compatibility Designer
Alstom
Toronto, ON
We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this…
Added 46 mins ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
Winnipeg, MB
- Full-time
No teaching experience needed. We provide free TEFL certification, full training, ready-made lesson materials and visa sponsorship.
Added 46 mins ago
E1
English Teacher (ESL/TEFL) | Full-Time | Visa, Flights & Sponsored TEFL
English 1
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
No teaching experience needed. We provide free TEFL certification, full training, ready-made lesson materials and visa sponsorship.
Added 46 mins ago
PS
Security Guard Industrial
Paladin Security Group Ltd
Prince Rupert, BC
- $23 to $25.5 CAD / hour
- Full-time
Experience handling confidential or sensitive information with discretion
Added 46 mins ago
PS
Security Guard
Paladin Security Group Ltd
Thunder Bay, ON
- $20 CAD / hour
- Full-time
-Previous experience in campus security, customer service, or public-facing roles.
Added 46 mins ago
PS
Security Guard
Paladin Security Group Ltd
Williams Lake, BC
- $26 CAD / hour
- Full-time
Prior experience in security, customer service, or related fields
Added 46 mins ago
PS
Healthcare Security Officer
Paladin Security Group Ltd
Kentville, NS
- $20.5 CAD / hour
- Full-time
This position operates on a continental shift rotation involving 12-hour shifts · Day Shift: 8:00 AM – 8:00 PM
Added 46 mins ago
RN
Manufacturing Process Engineer
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
- Full-time
3-5 years of experience in production, maintenance, or a process engineering role in a manufacturing environment, preferably in the food industry
Added 46 mins ago
MR
Business Development Manager
Maple Reinders
Burnaby, BC
- $120,000 to $160,000 CAD / year
- Full-time
Significant experience in business development, client relationships, project development or strategic pursuits within construction, industrial or infrastructure markets
Added 46 mins ago
GU
Power System Engineer
GenCore Utilities Ltd.
Markham, ON
- Full-time
Our multidisciplinary teams combine technical expertise, practical experience, and a commitment to excellence to deliver high-quality engineering solutions throughout the project lifecycle.…
Added 46 mins ago
NF
Safety & Data Coordinator Featured
Northumberland Ferries Limited
Halifax, NS
- Full-time
Support safety initiatives such as audits, learning fairs, exercises, and training materials
Added 46 mins ago
AI
Technical International Sales & European Business Development Manager/ Accounting Clerk/ Accounting Technician / Accounting Associate / or Controller / Accountantspector
Airpura Industries Inc
Laval, QC
- Full-time
Experience in any of the following would be highly valuable:
Added 46 mins ago
PS
Portfolio Resource Coordinator/Trainer
Paladin Security Group Ltd
Moncton, NB
- $48,500 CAD / year
- Full-time
Demonstrated experience instructing training courses.
Added 46 mins ago
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Client Partner
TechBlocks
Vaughan, ON
- Full-time
…own the financial performance, retention, growth, and client experience of strategic enterprise accounts across North America. You will be accountable for meeting revenue commitments,…
Added 46 mins ago
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Drupal Developer
Rates.ca
Toronto, ON
- Contract
A hybrid work arrangement, with 2.5 days per week in the office (Tues, Thurs, alternate Wed) · This role is hybrid, requiring in-office attendance at our downtown location 3 days per week, with the remaining time remote
Added 46 mins ago
O
Client Service Associate (Tuesday-Saturday)
OFX
Toronto, ON
- Full-time
Proven experience in delivering outstanding customer service (phone/email based preferred). Committed to exceeding key performance indicators
Added 46 mins ago
SP
Custom Packaging Designer
SmartShield Packaging
Cambridge, ON
- Full-time
Salary Range: $60,000 - $67,000 annually (based on years of experience and skillset)

TechBlocks

Client Partner

Vaughan, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 13, 2026
Experience: 15+ years of experience in IT professional services, digital engineering, technology consulting, or global technology services organizations.
Posting language: English
Posted: Nov 13, 2026

Original job description

About the role

TechBlocks is seeking a commercially driven Client Partner to own the financial performance, retention, growth, and client experience of strategic enterprise accounts across North America. You will be accountable for meeting revenue commitments, protecting gross margins, expanding existing business, and maintaining strong client relationships.

This role combines executive relationship management with hands-on account operations. You’ll build multi-year account plans and work with Engineering, Delivery, Finance, Talent Acquisition, and Resource Management to align staffing, delivery commitments, and commercial decisions across a North America–India delivery model.

Key responsibilities

Revenue attainment and margin protection

Own quarterly and annual revenue commitments, account-level P&L, gross margins, and profitability. Maintain accurate revenue forecasts and align financial plans with upcoming delivery and staffing needs.
Monitor utilization, staffing fulfilment, billing, and contractual commitments. Address margin erosion caused by unbilled work, scope creep, delayed onboarding, or inefficient staffing.
Partner with Delivery, Finance, Talent Acquisition, and Resource Management to align staffing with client demand and optimize the onshore and offshore delivery mix.
Manage the commercial lifecycle, including renewals, statements of work (SOWs), extensions, change requests, purchase orders, and invoicing. Maintain commercial discipline across fixed-price, time-and-materials, managed services, and outcome-based engagements.

Account retention and growth

Build trusted relationships with CIOs, CTOs, CDOs, CPOs, and business-unit leaders. Understand their priorities, investment plans, and decision-making processes.
Develop multi-year account plans that identify renewal risks, competitive threats, and opportunities to expand across business units, technology functions, and geographies.
Protect existing revenue through early renewal planning and regular executive engagement. Take ownership of commercial or relationship issues that could affect retention or growth.
Identify and pursue cross-sell and upsell opportunities across AI-native engineering, data platforms, cloud modernization, and platform engineering. Present these capabilities in the context of the client’s business priorities.
Work with Engineering and Delivery to scope qualified opportunities, shape proposals, and convert them into signed SOWs and realized revenue.

Client satisfaction and advocacy

Own client satisfaction and relationship health across assigned accounts. Use executive check-ins, delivery reviews, and formal feedback to track Customer Satisfaction (CSAT) and Net Promoter Score (NPS).
Lead quarterly business reviews focused on business outcomes, value delivered, upcoming priorities, and areas for improvement.
Identify early signs of dissatisfaction and work with Delivery and Practice leaders to agree on corrective actions, assign owners, and follow through to resolution.
Maintain an account health scorecard covering client feedback, delivery performance, financial performance, and retention risk. Develop client advocates who can support references, case studies, and executive introductions.

Required Qualifications

15+ years of experience in IT professional services, digital engineering, technology consulting, or global technology services organizations.
Minimum 10+ years in a senior Client Partner, Account Director, Client Success, or Enterprise Account Management role with direct commercial accountability.
Demonstrated experience managing enterprise accounts or portfolios generating USD 10M+ in annual revenue.
Proven ownership of revenue targets, gross margin performance, account profitability, and commercial governance.
Strong track record of retaining and growing strategic enterprise accounts through cross-selling, upselling, and executive relationship development.
Experience operating within global delivery models spanning North America and India.
Strong understanding of engineering services, cloud platforms, AI/ML, data engineering, application modernization, and digital transformation.
Demonstrated ability to manage client escalations, establish structured governance, and improve customer satisfaction.
Strong financial acumen, including account P&L management, forecasting, pricing, resource economics, and contract management.
Ability to engage effectively with C-suite executives while remaining hands-on with account operations and execution.
Highly organized, data-driven, commercially astute, and comfortable managing multiple complex enterprise engagements.

Preferred Background

Experience with digital engineering, product engineering, or AI/data services firms serving Fortune 500 clients.
Exposure to enterprise customers in Financial Services, Retail, Utilities, Healthcare, or ISV sectors.
Experience managing accounts with significant offshore engineering delivery operations.
Prior responsibility for account-level P&L, revenue retention, and customer satisfaction metrics.

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More about this job

Responsibilities

Own the financial performance, retention, growth, and client experience of strategic enterprise accounts, including revenue commitments, account profitability, forecasting, and commercial governance. Build executive relationships and multi-year account plans, grow business through qualified opportunities, and lead client satisfaction reviews and corrective actions.

Requirements

Requires 15+ years in IT services, digital engineering, technology consulting, or global technology services, including at least 10 years in a senior client or enterprise account role with direct commercial accountability. Candidates should have managed enterprise accounts generating at least USD 10 million annually and bring strong financial, contract, executive relationship, global delivery, and technology services experience.

Skills

Account P&L Management
Revenue Forecasting
Gross Margin Management
Enterprise Account Management
Client Retention
Cross-Selling And Upselling
Contract Management
Commercial Governance
Client Satisfaction
Customer Satisfaction (CSAT)
Net Promoter Score (NPS)
Cloud Modernization
AI And Machine Learning
Data Engineering
Digital Transformation

Visa sponsorship

Not detected in the job text

Keywords

IT Professional Services
Digital Engineering
Technology Consulting
Global Technology Services
Enterprise Accounts
Account P&L
Revenue Forecasting
Gross Margins
Profitability
Resource Economics
Commercial Governance
Statements Of Work (SOWs)
Fixed-Price Engagements
Time-And-Materials
Managed Services
Outcome-Based Engagements
Global Delivery Model
North America–India Delivery
AI-Native Engineering
AI And Machine Learning
Data Platforms
Data Engineering
Cloud Platforms
Cloud Modernization
Platform Engineering
Application Modernization
Digital Transformation
Customer Satisfaction (CSAT)
Net Promoter Score (NPS)
Quarterly Business Reviews

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Work requirements

Jobs in Canada