Jobs in Canada

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Added 2 hours ago
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Director, Sales
Microsoft
Toronto, ON
- Full-time
Microsoft’s Enterprise Account Team focuses on partnering with customers to achieve strategic goals. This team is responsible for providing differentiated customer experience for our…
Added 2 hours ago
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Senior Account Executive, Merchant Acquisition
Flexiti
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We’re looking for our next Senior Account Executive, Merchant Acquisition
Added 3 hours ago
ND
Paid Media Strategist
NP Digital
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $90,000 CAD / year
- Full-time
Applicants must reside and be authorized to work in Canada
Added 3 hours ago
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Bilingual Regional Director, Cleaning Services (ENG/FR)
BGIS
Montreal, QC
- Full-time
Job Summary: The Director must be willing to participate in cross functional problem solving and process improvement efforts to understand, document, and improve current procedures focused…
Added 4 hours ago
HT
Director, Global Marketing & Sales Enablement
Husky Technologies
Bolton, ON
- Full-time
Lead the development of executive-level content and strategic narratives for Top-to-Top (T2T) customer meetings, supporting senior leadership and strategic account engagement.
Added 4 hours ago
C(
Director, Operations
Clarity (formerly Hiive)
Vancouver, BC
- Full-time
As Director, Operations, you will lead the department that supports Clarity’s commercial and go-to-market teams as well as the systems and data they rely on. You’ll build and improve the…
Added 4 hours ago
BC
Director, Client Enablement Analytics
BMO Capital Markets
Toronto, ON
- Part-time
Reporting to the Managing Director & Head of Client Onboarding, Client Tax Governance, and Client Operations, the Director is a senior leader who will build and lead the onboarding…
Added 4 hours ago
T&
Procurement & Supply Chain Associate Director
Turner & Townsend
Toronto, ON
- Full-time
Experience and the ability to engage directly with senior client stakeholders
Added 4 hours ago
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Finance Director, Canada
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
We are seeking an exceptional, strategic finance leader to serve as Finance Director for our Canada team, overseeing a business generating $250+ million in revenue across Real Estate…
Added 4 hours ago
Account Executive (U.S. Skilled Market)
AlayaCare
Toronto, ON
At AlayaCare, our hybrid model includes two designated in-office collaboration days per week, Mondays and Wednesdays
Added 4 hours ago
S
Manager, Lifecycle Marketing
SAXX
Vancouver, BC
- Full-time
…performance and define areas of opportunity working closely with the Director, Digital…
Added 4 hours ago
SL
B2B Sales Director – Canada / United States (Future Expansion)
Soluflex Laurentides - Pearson RH
Montreal, QC
- Full-time
Reporting to senior management, the B2B Sales Director will be responsible for developing, structuring, and leading the company's commercial sales activities.
Added 5 hours ago
A
Senior Analyst, Global Marketplace Network & Analytics – Veilance
ARC'TERYX
North Vancouver, BC
- Full-time
Reports to: Director, Global Marketplace - Veilance
Added 5 hours ago
PS
Security Field Manager
Paladin Security Group Ltd
AB · Edmonton, AB
- $22 to $25 CAD / hour
- Full-time
This role oversees field operations, ensuring high standards of safety, service quality, and operational reliability for our client account after regular business hours.
Added 5 hours ago
B
SENIOR ADVISOR, BUSINESS STRATEGY AND OPERATIONS
BDC
Montreal, QC
- Full-time
As Senior Advisor, Business Strategy & Operations, you will work directly with the Director, Business Strategy & Operations and the Vice-President, Business Planning & Operationalization…
Added 5 hours ago
Executive Director, Provincial Archivist
Government of Alberta
AB
Job Title: Executive Director, Provincial Archivist
Added 5 hours ago
C
Director, Operations
Clarity
Vancouver, BC
- $180,000 to $300,000 CAD / year
- Full-time
As Director, Operations, you will lead the department that supports Clarity’s commercial and go-to-market teams as well as the systems and data they rely on. You’ll build and improve the…
Added 5 hours ago
Director, Creative & Content
World Vision Canada
Mississauga, ON
The Director, Creative & Content is World Vision Canada’s senior creative leader, setting the creative standard for how the World Vision Brand is expressed across channels and market facing…
Added 5 hours ago
WT
Motion Designer
We The Collective
Vancouver, BC
- $85,000 to $95,000 CAD / year
- Full-time
As a Motion Designer, you'll team up with our Creative Director, Associate Creative Director, Senior Motion Designer, and various members of our creative, production, and delivery teams.…
Added 5 hours ago
TM
Senior Director - Taxation and Treasury
The Mason Group - Strategic Search Partners
Toronto, ON
- $180,000 to $220,000 CAD / year
- Full-time
…reading as our client in the Toronto area is looking to add a Senior Director, Taxation and Treasury to the…
Added 6 hours ago
Senior Advisor, Linear Infrastructure
VIA HFR - VIA TGF Inc
Montreal, QC
Reporting to the Senior Director, Civil Engineering, the ideal candidate will have a strong background in rail alignment, rail platform infrastructure and drainage, exceptional leadership…
Added 6 hours ago
V
Director Regional Sales, Canada
Verint
Canada
- Full-time
…quarterly and annual revenue goals. You will work closely with senior leadership to align regional priorities with the company’s broader strategy and business plan. You will lead, coach,…
Added 6 hours ago
T
Client Partner
TechBlocks
Vaughan, ON
- Full-time
Minimum 10+ years in a senior Client Partner, Account Director, Client Success, or Enterprise Account Management role with direct commercial accountability.
Added 6 hours ago
Director, Retail Sales
Your Neighbourhood Credit Union
Sault Ste. Marie, ON · Kitchener, ON
The Director, Retail Sales is accountable for the business performance, leadership, member experience and effective operation of an assigned network of branches. As a senior retail banking…
Added 7 hours ago
B
Bilingual Regional Director, Cleaning Services (ENG/FR)
BGIS
Montreal, QC
- Full-time
Job Summary: The Director must be willing to participate in cross functional problem solving and process improvement efforts to understand, document, and improve current procedures focused…

TechBlocks

Client Partner

Vaughan, ON, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 13, 2026
Experience: 15+ years of experience in IT professional services, digital engineering, technology consulting, or global technology services organizations.
Posting language: English
Posted: Nov 13, 2026

Original job description

About the role

TechBlocks is seeking a commercially driven Client Partner to own the financial performance, retention, growth, and client experience of strategic enterprise accounts across North America. You will be accountable for meeting revenue commitments, protecting gross margins, expanding existing business, and maintaining strong client relationships.

This role combines executive relationship management with hands-on account operations. You’ll build multi-year account plans and work with Engineering, Delivery, Finance, Talent Acquisition, and Resource Management to align staffing, delivery commitments, and commercial decisions across a North America–India delivery model.

Key responsibilities

Revenue attainment and margin protection

Own quarterly and annual revenue commitments, account-level P&L, gross margins, and profitability. Maintain accurate revenue forecasts and align financial plans with upcoming delivery and staffing needs.
Monitor utilization, staffing fulfilment, billing, and contractual commitments. Address margin erosion caused by unbilled work, scope creep, delayed onboarding, or inefficient staffing.
Partner with Delivery, Finance, Talent Acquisition, and Resource Management to align staffing with client demand and optimize the onshore and offshore delivery mix.
Manage the commercial lifecycle, including renewals, statements of work (SOWs), extensions, change requests, purchase orders, and invoicing. Maintain commercial discipline across fixed-price, time-and-materials, managed services, and outcome-based engagements.

Account retention and growth

Build trusted relationships with CIOs, CTOs, CDOs, CPOs, and business-unit leaders. Understand their priorities, investment plans, and decision-making processes.
Develop multi-year account plans that identify renewal risks, competitive threats, and opportunities to expand across business units, technology functions, and geographies.
Protect existing revenue through early renewal planning and regular executive engagement. Take ownership of commercial or relationship issues that could affect retention or growth.
Identify and pursue cross-sell and upsell opportunities across AI-native engineering, data platforms, cloud modernization, and platform engineering. Present these capabilities in the context of the client’s business priorities.
Work with Engineering and Delivery to scope qualified opportunities, shape proposals, and convert them into signed SOWs and realized revenue.

Client satisfaction and advocacy

Own client satisfaction and relationship health across assigned accounts. Use executive check-ins, delivery reviews, and formal feedback to track Customer Satisfaction (CSAT) and Net Promoter Score (NPS).
Lead quarterly business reviews focused on business outcomes, value delivered, upcoming priorities, and areas for improvement.
Identify early signs of dissatisfaction and work with Delivery and Practice leaders to agree on corrective actions, assign owners, and follow through to resolution.
Maintain an account health scorecard covering client feedback, delivery performance, financial performance, and retention risk. Develop client advocates who can support references, case studies, and executive introductions.

Required Qualifications

15+ years of experience in IT professional services, digital engineering, technology consulting, or global technology services organizations.
Minimum 10+ years in a senior Client Partner, Account Director, Client Success, or Enterprise Account Management role with direct commercial accountability.
Demonstrated experience managing enterprise accounts or portfolios generating USD 10M+ in annual revenue.
Proven ownership of revenue targets, gross margin performance, account profitability, and commercial governance.
Strong track record of retaining and growing strategic enterprise accounts through cross-selling, upselling, and executive relationship development.
Experience operating within global delivery models spanning North America and India.
Strong understanding of engineering services, cloud platforms, AI/ML, data engineering, application modernization, and digital transformation.
Demonstrated ability to manage client escalations, establish structured governance, and improve customer satisfaction.
Strong financial acumen, including account P&L management, forecasting, pricing, resource economics, and contract management.
Ability to engage effectively with C-suite executives while remaining hands-on with account operations and execution.
Highly organized, data-driven, commercially astute, and comfortable managing multiple complex enterprise engagements.

Preferred Background

Experience with digital engineering, product engineering, or AI/data services firms serving Fortune 500 clients.
Exposure to enterprise customers in Financial Services, Retail, Utilities, Healthcare, or ISV sectors.
Experience managing accounts with significant offshore engineering delivery operations.
Prior responsibility for account-level P&L, revenue retention, and customer satisfaction metrics.

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More about this job

Responsibilities

Own the financial performance, retention, growth, and client experience of strategic enterprise accounts, including revenue commitments, account profitability, forecasting, and commercial governance. Build executive relationships and multi-year account plans, grow business through qualified opportunities, and lead client satisfaction reviews and corrective actions.

Requirements

Requires 15+ years in IT services, digital engineering, technology consulting, or global technology services, including at least 10 years in a senior client or enterprise account role with direct commercial accountability. Candidates should have managed enterprise accounts generating at least USD 10 million annually and bring strong financial, contract, executive relationship, global delivery, and technology services experience.

Skills

Account P&L Management
Revenue Forecasting
Gross Margin Management
Enterprise Account Management
Client Retention
Cross-Selling And Upselling
Contract Management
Commercial Governance
Client Satisfaction
Customer Satisfaction (CSAT)
Net Promoter Score (NPS)
Cloud Modernization
AI And Machine Learning
Data Engineering
Digital Transformation

Visa sponsorship

Not detected in the job text

Keywords

IT Professional Services
Digital Engineering
Technology Consulting
Global Technology Services
Enterprise Accounts
Account P&L
Revenue Forecasting
Gross Margins
Profitability
Resource Economics
Commercial Governance
Statements Of Work (SOWs)
Fixed-Price Engagements
Time-And-Materials
Managed Services
Outcome-Based Engagements
Global Delivery Model
North America–India Delivery
AI-Native Engineering
AI And Machine Learning
Data Platforms
Data Engineering
Cloud Platforms
Cloud Modernization
Platform Engineering
Application Modernization
Digital Transformation
Customer Satisfaction (CSAT)
Net Promoter Score (NPS)
Quarterly Business Reviews

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Jobs in Canada