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Added 9 mins ago
Senior Business Analyst - Payment Flows
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
$60 to $70 CAD / hour
Contract
Added 9 mins ago
Digital Technical Delivery Lead
Raise
Calgary, AB
Contract
…Digital partner with our client in assessing and building out new DevOps practices and tooling. Additionally, the role is responsible for coordinating delivery of work across vendor and…
Added 9 mins ago
AWS Cloud DevOps Engineer
Iris Software Inc.
Toronto, ON
Full-time
AWS cloud developer for infrastructure provisioning skills and Cloud DevOps background and worked/working experience on CDK/TerraForm
Added 9 mins ago
Tech Ops Engineer
SCIENTIFIC GAMES
Montreal, QC
Full-time
Ce profil modernisé met l'accent sur les pratiques DevOps et de fiabilité des sites : opérations axées sur l'automatisation, prise en charge des déploiements CI/CD, infrastructure en tant…
Added 9 mins ago
Senior Data Scientist, AI Solutions
Bank of Canada
Ottawa, ON
Full-time
Strong expertise in AI/ML engineering, including Python or R development, Git-based workflows, CI/CD pipelines, and MLOps/DevOps practices.
Added 9 mins ago
DevOps Engineer
IFG - International Financial Group
Vancouver, BC · Greater Vancouver, BC
Contract
We are looking for an experienced Sr DevOps Engineer with strong expertise in Azure DevOps (ADO), CI/CD pipelines, YAML, automated workflows, and developer tooling. The ideal candidate will…
Added 25 mins ago
Quality Assurance Analyst
Government of New Brunswick
Fredericton, NB
Full-time
Utilize Jira or Azure DevOps for user story and defect management, sprint tracking, reporting and cross-functional collaboration.
Added 25 mins ago
Java Developer, TD Securities
TD
Toronto, ON
Full-time
An Application Developer with experience and background in real-time event driven systems, Java development, Databases and Application Integration with knowledge of JMS, REST, XML, XSLT,…
Added 40 mins ago
Senior SDET (Java & API Automation)
Rose International
Toronto, ON · North York, ON
Full-time
Added 40 mins ago
Senior Microsoft Dynamics 365 Developer
VStream Labs Inc.
Toronto, ON · Greater Toronto Area, Canada
$70 to $75 CAD / hour
Contract
VStream Labs Inc. is seeking a Senior CRM Software Developer to design, build, integrate, test, deploy and support enterprise Microsoft Dynamics 365 and Power Platform solutions.
Added 41 mins ago
Project Manager, Information Technology (Temp up to 24 months)
MUNICIP. OF CLARINGTON
Bowmanville, ON
$104,564 to $127,099 CAD / year
Full-time · Temporary
Expert grasp of project-management methodologies (Agile & Waterfall) and tools (MS Project, Teams, Azure DevOps).
Added 41 mins ago
Product Owner, Client lifecycle Management Applications
CIBC
Toronto, ON
Full-time
…stakeholder management, and tools such as Confluence, Jira, and Azure DevOps. It’s an asset if you have experience supporting large-scale data, regulatory, or transformation initiatives…
Added 41 mins ago
Consultant, Business Analysis
CIBC
Toronto, ON
Full-time
…3+ years of experience in SQL and Jira / Confluence / Azure DevOps. Must have a background in Capital Markets. Experience in KYC, AML and regulations / experience in Banking is an asset.…
Added 41 mins ago
Consultant, Business Systems Analysis
CIBC
Toronto, ON
Full-time
…comfortable using tools such as Jira, Confluence, or Azure DevOps. You bring valuable industry knowledge. It’s an asset if you have experience in the regulatory space, including regulatory…
Added 41 mins ago
Senior Engineer - ServiceNow Development
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
$87,780 to $122,892 CAD / year
Full-time
Added 56 mins ago
Bilingual Advisor, Cloud Infrastructure Engineering
CMHC - SCHL
Ottawa, ON · Montreal, QC
Added 56 mins ago
Advisor, Cloud Infrastructure Engineering
CMHC - SCHL
Ottawa, ON · Montreal, QC
Added 56 mins ago
Assurance Solutions Architect, AWS Security Assurance Services
Amazon
Ottawa, ON
- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering), or CASP+ (CompTIA Advanced Security Practitioner) or CCSP…
Added 1 hour ago
Technical Program Manager
KTek Resourcing
Vancouver, BC
Contract
…software engineering, quality assurance, cloud platforms, and DevOps…
Added 1 hour ago
Program Manager
Raas Infotek
Vancouver, BC
Contract
Partner with engineering, product, QA, DevOps, and business teams to define roadmaps, priorities, milestones, and release plans.
Added 1 hour ago
Product Owner II (1 Year Contract)
The Corporation of the City of Markham
Markham, ON
$96,257 to $129,223 CAD / year
Full-time · Temporary
Added 1 hour ago
DevSecOps Specialist
Russell Tobin
Ottawa, ON
$85 to $95 CAD / hour
Contract
Demonstrated experience with CI/CD tools such as GitHub, Nexus, Jenkins, Tekton, Argo CD, Azure Container Registry, and Azure DevOps.
Added 1 hour ago
Machine Learning Engineer - Multiple Positions
SurveyMonkey
Ottawa, ON
Full-time
You'll work at the intersection of Data Science, DevOps, and Product, helping power technologies like Generative AI, NLP, and real-time classification across SurveyMonkey's product…
Added 1 hour ago
Manager - Release, Configuration & Environment Management
Hays
Toronto, ON
Contract
…organization, they are investing in automation, cloud adoption, DevOps practices, and enterprise release governance to support critical business…
Added 1 hour ago
Snowflake Developer
TestingXperts
Toronto, ON
Contract
As a Snowflake Developer, you are expected to have below Technical skills:

TechBlocks

Director of Operations

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Title: Director of Operations (Delivery & Operations)

Experience: 15+ Years

Role Overview

The Director of Engineering & Operations is a strategic, cross-functional leader responsible for driving engineering excellence, operational efficiency, and customer-centric delivery. This role integrates technical leadership, service delivery, and client engagement to ensure end-to-end success across platforms, projects, and customer portfolios.

You will lead multi-disciplinary teams spanning software engineering, DevOps, infrastructure, and

customer success, aligning execution with business objectives, operational KPIs, and client satisfaction outcomes.

Key Responsibilities

Delivery Leadership

Lead, mentor, and scale high-performing teams across software engineering, DevOps, and infrastructure operations.
Establish and enforce engineering best practices, including coding standards, CI/CD pipelines, and release management frameworks.
Drive architecture governance, performance optimization, and innovation across products and platforms.
Oversee capacity planning, workforce strategy, and talent development, ensuring teams are equipped to meet growth objectives.

Operations Management

Design and continuously improve operational frameworks focused on reliability, scalability, cost efficiency, and service resilience.
Oversee cloud infrastructure environments (AWS, Azure, GCP, or hybrid), emphasizing automation, observability, and security.
Lead SLA governance, incident management, and root cause analysis, applying ITIL, Lean, or Agile Operations practices.
Implement and monitor performance dashboards, KPIs, and SLOs to drive predictability and service excellence.

Accounts & Client Management

Build and maintain executive-level relationships with key customers and strategic partners.
Serve as the primary escalation point, ensuring rapid resolution and clear communication during critical incidents.
Partner with Sales, Product, and Customer Success to identify growth opportunities and deliver value-driven outcomes.
Ensure service delivery excellence, contract compliance, and successful renewal strategies.

Strategic & Financial Oversight

Own budgeting, financial planning, and cost optimization, ensuring efficient allocation of engineering and operational resources.
Align technology roadmaps with business strategies to maximize ROI and long-term scalability.
Contribute to executive decision-making, risk management, and strategic planning initiatives.
Champion digital transformation, automation, and innovation to continuously modernize operations.

Qualifications & Experience

Education: Bachelor’s or master’s degree in computer science, Engineering, or a related field (MBA preferred).
Experience: 15+ years in progressively senior roles across engineering, operations, and client facing leadership, ideally within SaaS, cloud, or technology-driven environments.
Proven success leading cross-functional teams and managing large-scale, multi-million-dollar
delivery portfolios.

Strong technical expertise in areas such as:

Cloud platforms (AWS, Azure, GCP)
DevOps and CI/CD ecosystems
Microservices and distributed architectures
Enterprise application delivery

Demonstrated ability to improve operational KPIs, scale teams, and maintain high levels of customer satisfaction.
Exceptional communication, stakeholder management, and executive presentation skills.

Core Competencies

Strategic Thinking & Business Acumen
Technical Leadership & Architecture Oversight
Operational Excellence & Process Optimization
Client Engagement & Relationship Management
Financial Management & Cost Optimization
Cross-Functional Leadership & Collaboration

About TechBlocks

TechBlocks is a global digital product engineering company with 16+ years of experience helping Fortune 500 enterprises and high-growth brands accelerate innovation, modernize technology, and drive digital transformation. From cloud solutions and data engineering to experience design and platform modernization, we help businesses solve complex challenges and unlock new growth opportunities.

At TechBlocks, we believe technology is only as powerful as the people behind it. We foster a culture of collaboration, creativity, and continuous learning, where big ideas turn into real impact. Whether you're building seamless digital experiences, optimizing enterprise platforms, or tackling complex integrations, you'll be part of a dynamic, fast-moving team that values innovation and ownership.

Join us and shape the future of digital transformation

Apply About employer

More about this job

Responsibilities

Lead engineering, DevOps, infrastructure, and customer-facing teams while improving operational reliability, scalability, cost efficiency, and service delivery. Manage strategic client relationships, budgets, technology roadmaps, incident escalation, and cross-functional initiatives that support business growth and customer satisfaction.

Requirements

Requires 15+ years of progressively senior experience across engineering, operations, and client-facing leadership, ideally in SaaS, cloud, or technology environments, with success leading cross-functional teams and large delivery portfolios. Candidates should have expertise in cloud platforms, DevOps and CI/CD, microservices, and enterprise application delivery, along with strong communication and stakeholder-management skills; a bachelor’s or master’s degree is listed, with an MBA preferred.

Skills

Engineering Leadership
Operations Management
Cloud Infrastructure
DevOps
CI/CD
Architecture Governance
Incident Management
SLA Governance
ITIL
Agile Operations
Financial Management
Cost Optimization
Capacity Planning
Microservices
Distributed Architectures

Visa sponsorship

Not detected in the job text

Keywords

AWS
Azure
GCP
Cloud Infrastructure
DevOps
CI/CD Pipelines
Microservices
Distributed Architectures
Enterprise Application Delivery
Software Engineering
Infrastructure Operations
Customer Success
Architecture Governance
Release Management
Capacity Planning
SLA Governance
Incident Management
Root Cause Analysis
ITIL
Lean
Agile Operations
KPIs
SLOs
Service Delivery
Cost Optimization
Digital Transformation
Risk Management
Budgeting
Cloud Security
Observability

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