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Jobs in Canada

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Added 1 min ago
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Platform & Site Reliability Engineer
adidas
Woodbridge, ON
- Full-time
adidas NAM Tech is enhancing an enterprise web application and building AI, automation solutions that supports essential business processes across the NAM market.
Added 1 min ago
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PT Learning OCM Partner
Roche
Mississauga, ON
- Full-time
The Organizational Change Management (OCM) Partner is the strategic change architect and cultural catalyst for the PT Learning Organisation. Reporting to the Head of Business Operations in…
Added 31 mins ago
GC
Data Engineer
GEI Consultants, Inc.
Guelph, ON
- $90,000 to $150,000 CAD / year
- Full-time
…solutions and digital initiatives. This role focuses on ensuring enterprise data is accessible, reliable, and governed so that AI capabilities can be deployed and scaled with…
Added 1 hour ago
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Alliance Sr Director
CBRE
Victoria, BC
- Full-time
As a CBRE Alliance Senior Director, you are the architect of our most strategic client partnerships. You operate at the nexus of operational excellence and enterprise growth, orchestrating…
Added 1 hour ago
EW
Architecte WordPress / WordPress Architect
Evolving Web
Montreal, QC
- Full-time
Added 1 hour ago
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Architecte en intelligence artifielle/Expert-conseil en IA
CGI
Montreal, QC
- Full-time
We are seeking an Artificial Intelligence Architect to serve as a strategic AI leader, supporting our clients in their digital transformation initiatives and contributing to the growth and…
Added 1 hour ago
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AWS DevOps Engineer
Adastra Corporation
Markham, ON
- Full-time
AWS certification such as Solutions Architect – Associate, Developer – Associate, or SysOps Administrator – Associate
Added 2 hours ago
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Data Architect
BULLIT RECRUITMENT SOLUTIONS LIMITED
Toronto, ON
- Full-time
Role Description: Design and implement scalable, secure and efficient enterprise data architectures aligned with business requirement and also architect modern data warehouse, data lakes,…
Added 2 hours ago
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Linux Software Architect - eLxr Distribution
Aptiv
Ottawa, ON
- Full-time
Wind River (an Aptiv company) is seeking an experienced Linux Software Architect to lead the architecture and technical evolution of eLxr, a commercial Debian-based Linux distribution…
Added 3 hours ago
SL
Director, Domain Enterprise Architect, RPA and Intelligent Automation
Sun Life Québec
Montreal, QC
- Full-time
Reporting to the Assistant Vice President, Enterprise Architecture, Core Platforms, the Director, Domain Enterprise Architect, RPA and Intelligent Automation leads the architecture for Sun…
Added 3 hours ago
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Senior Project Manager - Professional Services
MongoDB
Vancouver, BC
- Full-time
8+ years in a project manager or delivery leader role, with a proven track record of leading projects for enterprise-scale clients in a SaaS product company
Added 3 hours ago
MG
Principal Engineer / Architect
Matrix Global
Toronto, ON
- Full-time
We are seeking a highly skilled and hands-on Principal Engineer / Architect to lead the architecture, design, and delivery of next-generation cloud-native data and application platforms.…
Added 4 hours ago
ET
Enterprise Architect
Encore Technical Solutions Inc.
Markham, ON
- Contract
…multi-year technology modernization. They're looking for a senior Enterprise Architect to define the target state architecture and build the strategic technology roadmap that will guide the…
Added 4 hours ago
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Azure Solution Architect
ELITS
Remote, Canada
- Full-time
- Remote
ELITS Canada is looking for an experienced Azure Solution Architect for a remote consulting assignment based in Canada. Candidates must be authorized to work in Canada and able to perform…
Added 4 hours ago
NC
Senior Enterprise Network Architect
NAV CANADA
Ottawa, ON
- Full-time
The Senior Enterprise Network Architect plays a pivotal role in shaping the future of NAV CANADA’s business and operational networks by providing guidance and direction to deliver secure,…
Added 5 hours ago
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SDx / Octave Solution Architect
Accenture
Toronto, ON
- Full-time
5+ years of Solution Architect or Enterprise Architect experience.
Added 5 hours ago
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Conseiller principal en architecture de solutions, intelligence artificielle.
Amaris Consulting | Part of Mantu
Montreal, QC
- Full-time
You will be supporting different projects through your expertise as Senior Application Solution Architect, Artificial Intelligence.
Added 5 hours ago
A
SDx / Octave Solution Architect
Accenture
Vancouver, BC
- Full-time
5+ years of Solution Architect or Enterprise Architect experience.
Added 5 hours ago
A
SDx / Octave Solution Architect
Accenture
Calgary, AB
- Full-time
5+ years of Solution Architect or Enterprise Architect experience.
Added 5 hours ago
A
SDx / Octave Solution Architect
Accenture
Montreal, QC
- Full-time
5+ years of Solution Architect or Enterprise Architect experience.
Added 5 hours ago
A
SDx / Octave Solution Architect
Accenture
Ottawa, ON
- Full-time
5+ years of Solution Architect or Enterprise Architect experience.
Added 5 hours ago
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Senior Business Architect
2iSolutions Inc.
Toronto, ON
- Contract
Our Toronto-based client is hiring a Senior Business Architect for an 11-month onsite contract opportunity.
Added 5 hours ago
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Senior Technology Architect - Contract
Compugen Inc
Toronto, ON
- Contract
We are seeking a Senior Technology Architect to lead the design, development, implementation, and management of technical architectures within a large, distributed, cross-platform…
Added 5 hours ago
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Databricks Architect (ID#5473)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
New Value Solutions, a national IT consulting company, is seeking a Databricks Architect to design, lead implementation, and operationalize a secure, scalable Databricks foundation, with a…
Added 5 hours ago
Lead Network & Security Architect 1
Celestica International LP
Toronto, ON
We are seeking a highly experienced and meticulous Lead Network & Security Architect to join the IT Support team for the Hardware Platform Solutions (HPS) group. In this role, you will take…

TechDoQuest

OpenText Exstream SME / CCM Solution Architect

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: 8-15+ years of overall experience in Customer Communications Management (CCM) solutions.
Posting language: English
Posted: Oct 6, 2026

Original job description

Roles & Responsibilities :

Serve as the primary onsite SME and trusted advisor for OpenText Exstream-related initiatives.
Design, develop, enhance, and support enterprise CCM solutions using OpenText Exstream.
Lead AMS activities including incident resolution, problem management, service improvements, and production support.
Collaborate with business stakeholders, architects, and technical teams to define and implement scalable CCM solutions.
Develop and maintain applications using Exstream Design Manager, Communications Builder, Orchestration, Control Center, Runtime Engine, and Interactive Communications.
Drive platform modernization, cloud-native adoption, upgrades, and migration initiatives from legacy CCM platforms to OpenText Exstream.
Perform technical design reviews, code reviews, and ensure adherence to best practices and governance standards.
Provide production support, troubleshooting, root cause analysis, and performance optimization.
Mentor development and support teams on OpenText Exstream capabilities and implementation standards.
Participate in solution architecture and roadmap discussions supporting long-term CCM strategy.

Qualifications & Skills :

8-15+ years of overall experience in Customer Communications Management (CCM) solutions.
Minimum 5+ years of hands-on experience with OpenText Exstream (Version 16 or higher preferred).
Strong expertise in:
Exstream Design Manager
Communications Builder / Orchestration / Control Center
Runtime Engine
Interactive Communications
Document Composition & Correspondence Management
Experience in OpenText Exstream platform upgrades, migrations from legacy CCM platforms, and modernization initiatives.
Strong understanding of AMS support models, incident management, and production support processes.
Experience with Cloud Native architectures and deployments.
Excellent stakeholder management and customer-facing communication skills.
Ability to work independently in an onsite environment and lead technical discussions with business and IT teams.

Apply About employer

More about this job

Responsibilities

Serve as the onsite OpenText Exstream subject matter expert and architect, designing, developing, and supporting enterprise customer communications solutions. Lead application support, modernization, upgrades, migrations, technical reviews, production troubleshooting, and team mentoring.

Requirements

Requires 8–15+ years of experience in customer communications management and at least 5 years of hands-on OpenText Exstream experience, preferably with version 16 or higher. Candidates should have expertise in Exstream components, cloud-native deployments, platform modernization, application support, and stakeholder communication.

Skills

OpenText Exstream
Solution Architecture
Exstream Design Manager
Communications Builder
Orchestration
Control Center
Runtime Engine
Interactive Communications
Document Composition
Correspondence Management
Application Modernization
Cloud-Native Architectures
Application Migration
Incident Management
Production Support

Visa sponsorship

Not detected in the job text

Keywords

OpenText Exstream
CCM
Solution Architecture
Exstream Design Manager
Communications Builder
Orchestration
Control Center
Runtime Engine
Interactive Communications
Document Composition
Correspondence Management
Application Modernization
Cloud-Native Architecture
Platform Upgrades
Legacy Platform Migration
Incident Resolution
Problem Management
Production Support
Root Cause Analysis
Performance Optimization
Technical Design Reviews
Code Reviews
Governance Standards
Stakeholder Management
Service Improvements

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