Jobs in Canada

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Added 1 min ago
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Senior Product Manager, Growth
KOHO
Remote, Canada
- $160,000 to $200,000 CAD / year
- Full-time
- Remote
We’re looking for a Senior Product Manager to join KOHO’s Growth team. You’ll lead a dedicated growth pod focused on one of our highest-leverage problems: either converting more registered…
Added 1 min ago
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Field Applications Engineer
Hexagon
Calgary, AB
- Full-time
Hexagon’s Autonomous Solutions division is looking for a Field Applications Engineer - Agriculture to join our team in Canada. Reporting to the Support Manager, Agriculture, this role will…
Added 13 mins ago
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Senior Analyst - Fuel and Fuel Channel Analysis
Kinectrics
Toronto, ON
- Full-time
…services in the energy and utility sector. We develop innovative solutions for the global electricity and medical industries, helping empower a sustainable future. Trusted by clients…
Added 13 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and…
Added 13 mins ago
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Sr. Advisor Data Modernization
Enbridge
Calgary, AB
- Full-time
…business needs into scalable, trusted, and decision-ready data solutions. In this role, you will collaborate across business, TIS, and operational teams to advance analytics, automation, AI…
Added 13 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 13 mins ago
GE
Little Chief Restaurant Breakfast Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 13 mins ago
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Machining Production Manager
Safran
Mirabel, QC
- Full-time
The manager is responsible for all operations of a value chain to ensure performance in terms of delivery, production, efficiency, quality, and health, safety, and environment (HSE). Under…
Added 13 mins ago
MS
Operations Supervisor
Metro Supply Chain
Mississauga, ON
- Full-time
Metro Supply Chain is a strategic supply chain solutions partner to some of the world's fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring…
Added 13 mins ago
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Manager, IT Business Systems
SMS Security
Toronto, ON
- $110,000 to $125,000 CAD / year
- Full-time
…of the pillars that growth depends on. We’re looking for a Manager, IT Business Systems who is eager to grow with us and help build the systems and processes that support our continued…
Added 13 mins ago
AM
Customs & Trade Compliance Analyst
Array Marketing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
For over 40 years, Array Marketing has been a global leader in retail displays and in-store merchandising solutions. With more than 1,800 employees worldwide, we partner with leading brands…
Added 13 mins ago
FR
Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
The Property Manager will perform functions ensure properties are maintained and operated in accordance with company objectives and facilitate solutions to problems between communities and…
Added 13 mins ago
TS
Senior Property Manager, Commercial
TalentSphere Staffing Solutions
New Westminster, BC
- Full-time
Our client is seeking an experienced Senior Property Manager to take overall responsibility for the day-to-day operations and performance of a two-property mixed commercial retail and…
Added 13 mins ago
TS
Operations Supervisor, Commercial Property
TalentSphere Staffing Solutions
AB · Edmonton, AB
- Full-time
…oversee the day-to-day building operations, maintenance, and technical performance of a diverse commercial real estate portfolio in…
Added 15 mins ago
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AltaGas - Manager, Contracts Sourcing
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
Reporting to the Director, Supply Chain Projects, the Manager, Supply Chain Projects & Contracting is responsible for leading a team that provides strategic sourcing, procurement,…
Added 15 mins ago
Production Accountant
Sinopec Canada Energy Ltd.
Calgary, AB
Reporting to the Manager, Production Accounting, the Production Accountant is responsible for completing all production accounting requirements for assigned operated and non-operated…
Added 31 mins ago
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Change Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Recommends and implements solutions based on analysis of issues and implications for the business.
Added 31 mins ago
Corporate Security Manager
Aviva
Markham, ON
The Corporate Security Manager is responsible for providing physical security governance and subject matter expertise to the Canadian business divisions, applying standards, and ensuring…
Added 31 mins ago
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Project Manager
EllisDon
Ottawa, ON · ON · Ontario Projects
- Full-time
…to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there…
Added 31 mins ago
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Superintendent
EllisDon
Prince George, BC · BC · British Columbia Projects
- Full-time
…to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there…
Added 31 mins ago
E
Surintendant(e)/Superintendent
EllisDon
Quebec, QC · Saguenay, QC
- Full-time
…permettent de vous offrir de grandes carrières et d’élaborer des solutions créatives pour résoudre des problèmes complexes dans le cadre de certains de nos projets d’envergure. Peu importe…
Added 31 mins ago
E
MEP Manager
EllisDon
Edmonton, AB
- Full-time
…to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there…
Added 31 mins ago
E
Project Controls Manager
EllisDon
Port Colborne, ON · Ontario Projects
- Full-time
…to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there…
Added 31 mins ago
E
Project Coordinator
EllisDon
AB · Alberta Projects
- Full-time
…to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there…
Added 31 mins ago
E
Assistant Project Manager
EllisDon
Prince George, BC · British Columbia Projects
- Full-time
…to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there…

TechDoQuest

OpenText Exstream SME / CCM Solution Architect

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: 8-15+ years of overall experience in Customer Communications Management (CCM) solutions.
Posting language: English
Posted: Oct 6, 2026

Original job description

Roles & Responsibilities :

Serve as the primary onsite SME and trusted advisor for OpenText Exstream-related initiatives.
Design, develop, enhance, and support enterprise CCM solutions using OpenText Exstream.
Lead AMS activities including incident resolution, problem management, service improvements, and production support.
Collaborate with business stakeholders, architects, and technical teams to define and implement scalable CCM solutions.
Develop and maintain applications using Exstream Design Manager, Communications Builder, Orchestration, Control Center, Runtime Engine, and Interactive Communications.
Drive platform modernization, cloud-native adoption, upgrades, and migration initiatives from legacy CCM platforms to OpenText Exstream.
Perform technical design reviews, code reviews, and ensure adherence to best practices and governance standards.
Provide production support, troubleshooting, root cause analysis, and performance optimization.
Mentor development and support teams on OpenText Exstream capabilities and implementation standards.
Participate in solution architecture and roadmap discussions supporting long-term CCM strategy.

Qualifications & Skills :

8-15+ years of overall experience in Customer Communications Management (CCM) solutions.
Minimum 5+ years of hands-on experience with OpenText Exstream (Version 16 or higher preferred).
Strong expertise in:
Exstream Design Manager
Communications Builder / Orchestration / Control Center
Runtime Engine
Interactive Communications
Document Composition & Correspondence Management
Experience in OpenText Exstream platform upgrades, migrations from legacy CCM platforms, and modernization initiatives.
Strong understanding of AMS support models, incident management, and production support processes.
Experience with Cloud Native architectures and deployments.
Excellent stakeholder management and customer-facing communication skills.
Ability to work independently in an onsite environment and lead technical discussions with business and IT teams.

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More about this job

Responsibilities

Serve as the onsite OpenText Exstream subject matter expert and architect, designing, developing, and supporting enterprise customer communications solutions. Lead application support, modernization, upgrades, migrations, technical reviews, production troubleshooting, and team mentoring.

Requirements

Requires 8–15+ years of experience in customer communications management and at least 5 years of hands-on OpenText Exstream experience, preferably with version 16 or higher. Candidates should have expertise in Exstream components, cloud-native deployments, platform modernization, application support, and stakeholder communication.

Skills

OpenText Exstream
Solution Architecture
Exstream Design Manager
Communications Builder
Orchestration
Control Center
Runtime Engine
Interactive Communications
Document Composition
Correspondence Management
Application Modernization
Cloud-Native Architectures
Application Migration
Incident Management
Production Support

Visa sponsorship

Not detected in the job text

Keywords

OpenText Exstream
CCM
Solution Architecture
Exstream Design Manager
Communications Builder
Orchestration
Control Center
Runtime Engine
Interactive Communications
Document Composition
Correspondence Management
Application Modernization
Cloud-Native Architecture
Platform Upgrades
Legacy Platform Migration
Incident Resolution
Problem Management
Production Support
Root Cause Analysis
Performance Optimization
Technical Design Reviews
Code Reviews
Governance Standards
Stakeholder Management
Service Improvements

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