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Added 16 mins ago
T
Data Engineer Intern/Co-op (Winter 2027)
TD
Toronto, ON
- Full-time
…technologies trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution…
Added 16 mins ago
N
Sr Financial Analyst, Proprietary Products
Nutrien
Saskatoon, SK
- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 16 mins ago
SH
Patient Registration Clerk (bilingual) - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the…
Added 16 mins ago
FH
Learning & Development Coordinator
Fairmont Hotels & Resorts
Banff, AB
- Full-time
Reporting to the Learning & Development Manager, responsibilities and essential job functions include, but are not limited to the following:
Added 16 mins ago
TH
Appeal Case Manager, Quality Assurance and Continuous Improvement-1
TELUS Health
Toronto, ON
- Full-time
…English with external or internal parties or to use English applications or software as part of their…
Added 16 mins ago
N
Sr Financial Analyst, Proprietary Products
Nutrien
Calgary, AB
- Full-time
Reporting to the Senior Manager, Finance, Proprietary Products & Sustainability, the Sr Financial Analyst, Proprietary Products will be responsible for generating and delivering actionable…
Added 16 mins ago
TA
Sales Associate - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Surrey, BC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 16 mins ago
UO
Dental Assistant 2
University of British Columbia
Vancouver, BC · UBCV | David Strangway Building (STRG)
- $5,317 to $5,772 CAD / month
- Full-time
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Added 16 mins ago
LD
3D Animator - Talent Pool (2026 Opportunities)
Liquid Development
Remote, Canada
- $70,000 to $80,000 CAD / year
- Full-time
- Remote
Working closely with the Animation Director and Project Manager
Added 30 mins ago
Ops Support Rep Shipment Resolution - Burnaby - Temporary
Purolator
Burnaby, BC
Use computer applications (i.e., Salesforce) to track completed customer shipments and review and close case logs
Added 30 mins ago
O
Gestionnaire des perspectives d’affaires (Mandat de 12 mois) | Business Insights Manager – 12 months mandate
Organon
Kirkland, QC
- Full-time
Le gestionnaire des perspectives d’affaires (Business Insights Manager - BIM) agit à titre de partenaire stratégique clé de l’entreprise et de principal point de contact pour la génération…
Added 30 mins ago
RV
Expeditor
Royal Vancouver Yacht Club
Vancouver, BC
- Part-time
Experience with Point-of-Sale Systems preferred (Micros, Property Manager, and Microsoft applications are an asset)
Added 45 mins ago
NN
Sales Support Manager - Montreal (m/f/d)
Nordex North America
Montreal, QC
- Internship
The role of Sales Support Manager directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the Sales Support…
Added 45 mins ago
C
Conseiller(ère) en Gestion de changement
CGI
Montreal, QC
- Full-time
…support our recruitment team, AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our…
Added 45 mins ago
ZA
Intermediate Architect
Zeidler Architecture
Vancouver, BC
- Full-time
Serve as Project Manager or support senior staff in the management of scope, schedule, team deliverables, budgets, and communication, following established firm processes.
Added 45 mins ago
BF
Safety Manager, Special Projects
BC Ferries
Victoria, BC
- Full-time
…here and the communities we serve. We’re looking for a Safety Manager, Special Projects to lead important safety initiatives, drive continuous improvement, and strengthen how safety is…
Added 45 mins ago
UO
ESL Student Support, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Customer Service and Operations, the position is responsible for planning and executing student excursions and providing customer and clerical support for high…
Added 45 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Markham, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
Added 45 mins ago
Manager, Office Services & Facilities
Miller Thomson
Toronto, ON
We are looking for a Manager, Office Services & Facilities to join the team in our Toronto Office!
Added 45 mins ago
Sales Manager
Northland Properties
Vancouver, BC
…Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities…
Added 1 hour ago
M
Engineering Technician
MineSense
Vancouver, BC
- Full-time
We are looking for a talented Engineering Technician to join our Operations Team in Vancouver, BC. Reporting to the Manager, Vancouver Operations, this individual is responsible for…
Added 1 hour ago
TG
Technology Portfolio Manager (Global Technology Solutions)
TMX Group
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
The Technology Portfolio Manager is a critical role responsible for overseeing the successful execution and delivery of projects and initiatives for a specific group or groups. This…
Added 1 hour ago
IP
Operational Excellence Analyst
InterPro Pipe + Steel
Camrose, AB
- Full-time
Support of all other members of program office and execute activities provided by program office manager
Added 1 hour ago
GL
User Access Management Analyst
goeasy Ltd.
Mississauga, ON
- Full-time
Follow the Role Base Access Controls (RBAC) model established by the IT Security team to provide the appropriate access rights to the appropriate applications and servers.
Added 1 hour ago
R
Senior Relationship Manager, Commercial Financial Services - Diversified Asian Markets
RBC
Richmond Hill, ON
- Full-time
· Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications )

TechDoQuest

Production Support Analyst Akamai

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Description

This job posting is for an existing, active vacancy and we are looking to hire Production Support Analyst- Akamai at Toronto/ Brampton, ON specialized in Akamai/CDN, modern web delivery, cloud gateways, and web application security - especially with hands-on Akamai property configuration, Cloudlets, WAF tuning, NGINX/Apache reverse proxying, and basic AWS/Azure gateway knowledge.

What you will be doing:

Troubleshooting network, application and system issues to resolution and isolating problems using system logs and other tools
Design Akamai cloud-based solutions for the delivery and storage of web applications, sites and many environments
Coordinate with DevOps, CloudOps, developers and support staff to help resolve issues and clarify requirements.
Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions.
Managing vendors, including tracking hardware/software issues and driving vendors to resolve issues.
Following ITIL processes and procedures as it relates to incident management, change management and problem management.
Work independently to efficiently and effectively resolve customer and client issues and support team members to meet or exceed required SLA’s.
Manage security across the environment including user administration across various applications
Manage service requests related to domains, DNS and URL redirects.
Provide initial incident management, follow-up and root cause reporting
Document technical information, notes, user guides, etc. for internal or client use.
Delivery of cross-training to other team members where required
Subject to on-call on a rotational basis.

What you have:

Strong Confluence and Jira support experience.
Technologies include: Akamai NetStorage; AWS; Azure Gateways; NGINX; Apache; AngularJS and much more
Implement and maintain Akamai website/application delivery configurations and Akamai NetStorage, including custom caching, routing, web performance and custom rules/modules.
Akamai Delivery Configurations include modules like: Adaptive Image Compression, Content Targeting/EdgeScape, Device Characterization, Edge Redirector Cloudlet, Enhanced Secure Delivery, Forward Rewrite Cloudlet, Front End Optimization, HTTP/2, Image Manager, Mobile Detection & Redirect, Real User Monitoring, Site Failover, SiteShield, Variable Support, Visitor Prioritization Cloudlet, Web Application Firewall (WAF), and more.
Previous experience as Webmaster and/or Akamai support is a plus.
Deep understanding of SSL Certificates and DNS management.
Understanding of Security products include: Site Shield, Kona Site Defender, Web Application Firewall (WAF), Prolexic, BOT Manager, and Security Monitor.
Experience managing web platforms (Heroku PaaS, etc.)
Knowledge of media players and understanding of streaming will be an advantage
Must have a strong written and oral communications skills and the ability to communicate with all levels of users/management
Strong organization skills, interpersonal skills and significant attention to details
Well-developed analytical and problem-solving skills in order to identify problems determine possible solutions and select the appropriate action.
Ability to effectively prioritize, make decisions, solve problems and execute tasks in a high-pressure environment
Ability to work independently and within a team on multiple simultaneous tasks within a challenging fast paced customer-oriented environment.
Experience supporting mobile (iPad, iPhone, Android) applications.

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More about this job

Responsibilities

Troubleshoot and resolve production network, application, and system issues; monitor performance, identify root causes, and recommend solutions. Configure and maintain Akamai delivery and security services, coordinate with technical teams and vendors, manage incidents and service requests, and document procedures while meeting service-level requirements.

Requirements

The role calls for hands-on experience with Akamai delivery configurations, NetStorage, CDN and web application security, plus knowledge of DNS, SSL certificates, reverse proxies, and cloud gateways. Candidates should have strong analytical, communication, organizational, and prioritization skills, experience with Jira and Confluence, and the ability to work independently and collaboratively in a fast-paced support environment.

Skills

Akamai Configuration
Content Delivery Networks
Web Application Security
WAF Tuning
DNS Management
SSL Certificates
NGINX
Apache
AWS
Azure
Incident Management
Root Cause Analysis
ITIL
Jira
Confluence
Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Cloudlets
Web Application Firewall
Kona Site Defender
SiteShield
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
Heroku
AngularJS
DNS
SSL Certificates
ITIL
Incident Management
Change Management
Problem Management
Jira
Confluence
Reverse Proxy
Caching
Content Routing
Streaming
Service-Level Agreements
Root Cause Analysis

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