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Added 49 mins ago
MI
Intermediate Full-Stack Developer
Method Integration Inc.
Remote, Canada
- $70,000 to $90,000 CAD / year
- Full-time
- Remote
By 90 days: Own experiments end to end within agreed scope, deploy to production with confidence, and set goals for the rest of the year with your manager.
Added 49 mins ago
J
Senior Lifecycle Marketing Manager
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We’re looking for a Senior Lifecycle Marketing Manager to be part of our Marketing department.
Added 49 mins ago
GQ
Product Manager
Great Question
Remote, Canada
- Full-time
- Remote
Great Question is the end-to-end agentic user research platform. Our platform enables teams to recruit participants, run research, and share insights – all in one place. Backed by…
Added 1 hour ago
NC
Instructional Design Support
NAV CANADA
Ottawa, ON
- Full-time
The main role of the Instructional Design Support is to support the development, maintenance and production of training in accordance with the appropriate specifications. They ensure that…
Added 2 hours ago
B
Senior Business Analyst, Loan Servicing Technology
BMO
Toronto, ON · FCP
- Full-time
Support User Acceptance Testing (UAT), System Integration Testing (SIT), and End-to-End testing activities.
Added 3 hours ago
SH
Materials Management Coordinator, Supply Chain
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Manage substitutions for backordered products, including sourcing alternatives and coordinating end-user approvals.
Added 3 hours ago
CO
Job ID #32275: End User Device Technician
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Supervisor, Service Desk, the End User Device Technician provides first and second-level support for the City’s standard desktop and laptop computers, tablets, mobile…
Added 4 hours ago
SH
Messenger
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…the Centre. Maintains adequate sterile and clean supplies for user departments. Delivers clean linen to patient areas. Delivers meals to patient areas. Performs all duties in accordance…
Added 5 hours ago
AA
Principal Product Manager
Asensean Advisory
Remote, Canada
- $150,000 to $190,000 CAD / year
- Full-time
- Remote
Location: Remote within Canada, ideally in the Greater Toronto Area, Kitchener-Waterloo, or Vancouver, British Columbia, to support occasional in-person collaboration.
Added 6 hours ago
AH
Operational Clinical Informatics Lead
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…provides coordinated, consistent, and sustainable informatics support across Urban and Rural Acute Care, Continuing Care, Primary Care, Ambulatory Care, Allied Health, Specialty Areas, and…
Added 10 hours ago
Messenger
Winnipeg Regional Health Authority
Winnipeg, MB
…the Centre. Maintains adequate sterile and clean supplies for user departments. Delivers clean linen to patient areas. Delivers meals to patient areas. Performs all duties in accordance…
Added 11 hours ago
TU
Custodial Workload & Training Specialist
The University of British Columbia
Vancouver, BC
- $5,984 to $6,422 CAD / month
- Full-time
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Added 13 hours ago
A
Technical Operations Analyst (TOC)
ATB
Calgary, AB · Edmonton, AB
- Full-time
Tier-I Support: Providing infrastructure-related support and managing Application Services, including "best effort" support for end-user issues after hours and on weekends.
Added 14 hours ago
UO
Custodial Workload & Training Specialist
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $5,984 to $6,422 CAD / month
- Full-time
Note: Applications will be accepted until 11:59 PM on the Posting End Date.
Added 14 hours ago
RV
Senior Technical Product Manager- Virtualized Switchers
Ross Video
Ottawa, ON · Nepean, ON
- Full-time
This role will help design, develop, test, deploy, and support cloud and on-premise software switcher technologies, working across Windows/Linux, embedded systems, distributed/containerized…
Added 17 hours ago
GL
User Access Management Analyst
goeasy Ltd.
Mississauga, ON
- Full-time
Collaborate with End User Operations (EUO) and other teams on shared responsibilities (e.g., device provisioning, M365 lifecycle).
Added 18 hours ago
T
Senior IT Developer
TD
Toronto, ON
- Full-time
Lead the creation of solution options and ultimately a comprehensive end-to-end solution and coordinate relevant stakeholders, as required to support development initiatives
Added 18 hours ago
T
Production Support Analyst Akamai
TechDoQuest
Toronto, ON
- Contract
…Cloudlet, Enhanced Secure Delivery, Forward Rewrite Cloudlet, Front End Optimization, HTTP/2, Image Manager, Mobile Detection & Redirect, Real User Monitoring, Site Failover, SiteShield,…
Added 19 hours ago
SL
Manager, Finance Automation
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 19 hours ago
Senior Fullstack Developer (Python) - AI features team
AlayaCare
Montreal, QC
…high-quality, and aligned with customer needs. You’ll deliver features end-to-end, from database to user interface, while promoting best practices in testing, observability, and continuous…
Added 19 hours ago
B
Product Manager III, Account Acquisition
Bankjoy
Remote, Canada
- Full-time
- Remote
Lead the product strategy and roadmap for Youth Account Opening, including the compliance and user experience considerations specific to minors.
Added 20 hours ago
UR
Information Technology Manager
Universal Realty Group
Halifax, NS
- Full-time
We’re seeking an experienced IT Manager who thrives in a fast-paced environment and is excited to contribute to a growing organization. This position is responsible for providing…
Added 20 hours ago
AA
Backend Software Developer
ATS Automation
Cambridge, ON
- $36.54 to $50.24 CAD / hour
…UX/UI developers, testers, control systems integrators and end users to develop robust products. You will work individually or as part of a…
Added 21 hours ago
MU
Senior Functional Business Analyst
McGill University
Sherbrooke, QC
- Full-time
Support and perform function and configuration testing, validating system behavior, business rules, workflows and end to end processes against approved design and intended business outcome.…
Added 21 hours ago
MC
Software QA Lead - HandyDART
MatchBox Consulting Group
New Westminster, BC
- Contract
…external systems. The QA Lead will report to the Senior Project Manager and work with the client’s QA Manager on governance, standards, quality gates, and sign-off…

TechDoQuest

Production Support Analyst Akamai

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Description

This job posting is for an existing, active vacancy and we are looking to hire Production Support Analyst- Akamai at Toronto/ Brampton, ON specialized in Akamai/CDN, modern web delivery, cloud gateways, and web application security - especially with hands-on Akamai property configuration, Cloudlets, WAF tuning, NGINX/Apache reverse proxying, and basic AWS/Azure gateway knowledge.

What you will be doing:

Troubleshooting network, application and system issues to resolution and isolating problems using system logs and other tools
Design Akamai cloud-based solutions for the delivery and storage of web applications, sites and many environments
Coordinate with DevOps, CloudOps, developers and support staff to help resolve issues and clarify requirements.
Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions.
Managing vendors, including tracking hardware/software issues and driving vendors to resolve issues.
Following ITIL processes and procedures as it relates to incident management, change management and problem management.
Work independently to efficiently and effectively resolve customer and client issues and support team members to meet or exceed required SLA’s.
Manage security across the environment including user administration across various applications
Manage service requests related to domains, DNS and URL redirects.
Provide initial incident management, follow-up and root cause reporting
Document technical information, notes, user guides, etc. for internal or client use.
Delivery of cross-training to other team members where required
Subject to on-call on a rotational basis.

What you have:

Strong Confluence and Jira support experience.
Technologies include: Akamai NetStorage; AWS; Azure Gateways; NGINX; Apache; AngularJS and much more
Implement and maintain Akamai website/application delivery configurations and Akamai NetStorage, including custom caching, routing, web performance and custom rules/modules.
Akamai Delivery Configurations include modules like: Adaptive Image Compression, Content Targeting/EdgeScape, Device Characterization, Edge Redirector Cloudlet, Enhanced Secure Delivery, Forward Rewrite Cloudlet, Front End Optimization, HTTP/2, Image Manager, Mobile Detection & Redirect, Real User Monitoring, Site Failover, SiteShield, Variable Support, Visitor Prioritization Cloudlet, Web Application Firewall (WAF), and more.
Previous experience as Webmaster and/or Akamai support is a plus.
Deep understanding of SSL Certificates and DNS management.
Understanding of Security products include: Site Shield, Kona Site Defender, Web Application Firewall (WAF), Prolexic, BOT Manager, and Security Monitor.
Experience managing web platforms (Heroku PaaS, etc.)
Knowledge of media players and understanding of streaming will be an advantage
Must have a strong written and oral communications skills and the ability to communicate with all levels of users/management
Strong organization skills, interpersonal skills and significant attention to details
Well-developed analytical and problem-solving skills in order to identify problems determine possible solutions and select the appropriate action.
Ability to effectively prioritize, make decisions, solve problems and execute tasks in a high-pressure environment
Ability to work independently and within a team on multiple simultaneous tasks within a challenging fast paced customer-oriented environment.
Experience supporting mobile (iPad, iPhone, Android) applications.

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More about this job

Responsibilities

Troubleshoot and resolve production network, application, and system issues; monitor performance, identify root causes, and recommend solutions. Configure and maintain Akamai delivery and security services, coordinate with technical teams and vendors, manage incidents and service requests, and document procedures while meeting service-level requirements.

Requirements

The role calls for hands-on experience with Akamai delivery configurations, NetStorage, CDN and web application security, plus knowledge of DNS, SSL certificates, reverse proxies, and cloud gateways. Candidates should have strong analytical, communication, organizational, and prioritization skills, experience with Jira and Confluence, and the ability to work independently and collaboratively in a fast-paced support environment.

Skills

Akamai Configuration
Content Delivery Networks
Web Application Security
WAF Tuning
DNS Management
SSL Certificates
NGINX
Apache
AWS
Azure
Incident Management
Root Cause Analysis
ITIL
Jira
Confluence
Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Cloudlets
Web Application Firewall
Kona Site Defender
SiteShield
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
Heroku
AngularJS
DNS
SSL Certificates
ITIL
Incident Management
Change Management
Problem Management
Jira
Confluence
Reverse Proxy
Caching
Content Routing
Streaming
Service-Level Agreements
Root Cause Analysis

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