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Added 12 mins ago
NC
Account Coordinator, Commercial SME
NFP Corp
Calgary, AB · Edmonton, AB · Langley (District), BC · Newmarket, ON · Ottawa, ON · Toronto, ON · Windsor, ON · Langley, BC
- Full-time
Develop remarket carrier submissions including applications, carrier supplemental applications, reports including loss run and MVRs. Direct customer correspondence may be required to…
Added 27 mins ago
A
People & Culture Generalist
Arrow
Cambridge, ON
- Full-time
…exchanger, and autoclave systems, including fuel storage and various custom-designed pressure and non-pressure systems, all in compliance with ASME, PED, ULC, and API certified design…
Added 2 hours ago
A
Assistant Manager, Reign Restaurant & Monogram Bar
AccorHotel
Toronto, ON
- Full-time
To conduct, under the guidance of the Restaurant General Manager & Food and Beverage Director, such functions as interviewing, hiring, employee orientation, training, on the job…
Added 9 hours ago
N
Software Engineer 4 - Kubernetes AI Platform Engineering
Nutanix
Vancouver, BC
- $151,000 to $227,000 CAD / year
- Full-time
…foundation for AI/ML workloads, GPU infrastructure, and enterprise applications, delivering hyperscaler-like capabilities in on-prem and hybrid…
Added 12 hours ago
PB
Construction Manager
PCH Builders
Calgary, AB
- Full-time
Company: PCH Builders (Professional Custom Homes Ltd.)
Added 13 hours ago
Q
FY27 Intern - Design Automation & Quality Assurance Engineering Intern - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
…initiatives that support analog, mixed-signal, digital, and custom layout development…
Added 17 hours ago
T
Software Engineer II (Java/Spring)
TD
Toronto, ON
- Full-time
Work with technology partners to ensure the configuration and custom components meet application requirements and performance goals
Added 18 hours ago
HR
Registered Nurse, 10 East & West Inpatient Surgery
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and…
Added 18 hours ago
HR
Registered Nurse, Endoscopy
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and…
Added 18 hours ago
T
Production Support Analyst Akamai
TechDoQuest
Toronto, ON
- Contract
Design Akamai cloud-based solutions for the delivery and storage of web applications, sites and many environments
Added 18 hours ago
TC
Aexeo Onboarding - Vice President
The Citco Group Limited
Halifax, NS
- Full-time
Custom - Extract file development - Stakeholder / Business Analyst / Testing
Added 19 hours ago
Financial Analyst
ATS Automation
Cambridge, ON
…solutions. Within Life Sciences Systems, what we do matters – we custom design, build and service critical automated solutions for medical device and pharmaceutical companies. We are…
Added 19 hours ago
HR
Registered Technologist, CT
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff…
Added 20 hours ago
T
Software Engineer II (SDET)
TD
Toronto, ON
- Full-time
Work with technology partners to ensure the configuration and custom components meet application requirements and performance goals
Added 20 hours ago
AA
Backend Software Developer
ATS Automation
Cambridge, ON
- $36.54 to $50.24 CAD / hour
…solutions. Within Life Sciences Systems, what we do matters – we custom design, build and service critical automated solutions for medical device and pharmaceutical companies. We are…
Added 20 hours ago
HR
Pharmacy Technician
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and…
Added 21 hours ago
WC
Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart Canada
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Operations, this role will serve as the primary point of contact for Salesforce and other internal business platforms. The System Administrator will manage…
Added 21 hours ago
HR
Mechanical Room Mechanic
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff…
Added 21 hours ago
AA
Customer Account Manager - Bilingual
ASSA ABLOY Opening Solutions Americas
Woodbridge, ON
- Full-time
What would you do as our Bilingual Customer Account Manager?
Added 22 hours ago
W
Senior Analyst, Walmart Services - WMC Systems Administrator
Walmart
Mississauga, ON
- Full-time
Reporting to the Senior Manager, Operations, this role will serve as the primary point of contact for Salesforce and other internal business platforms. The System Administrator will manage…
Added 22 hours ago
T
Mobile Software Engineer II (Mobile Delivery CDN banking)
TD
Toronto, ON
- Full-time
Work with technology partners to ensure the configuration and custom components meet application requirements and performance goals
Added 1 day ago
Customer Account Manager - Bilingual
ASSA ABLOY
ON · Woodbridge, ON
What would you do as our Bilingual Customer Account Manager?
Added 1 day ago
HR
Registered Practical Nurse Nursing Resource Team
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…less pain, fewer complications, and shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and…
Added 1 day ago
Estimator
State Window Corporation
Vaughan, ON
Reports directly to the Estimating Manager. The Estimator is responsible for preparing accurate and timely takeoffs for projects involving Window Wall, Curtain Wall, Railings, Metal Panels,…
Added 1 day ago
N
Manufacturing Manager
NPAworldwide
Brantford, ON
- Full-time
The Manufacturing & Distribution Manager will oversee approximately 40-50 employees

TechDoQuest

Production Support Analyst Akamai

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Description

This job posting is for an existing, active vacancy and we are looking to hire Production Support Analyst- Akamai at Toronto/ Brampton, ON specialized in Akamai/CDN, modern web delivery, cloud gateways, and web application security - especially with hands-on Akamai property configuration, Cloudlets, WAF tuning, NGINX/Apache reverse proxying, and basic AWS/Azure gateway knowledge.

What you will be doing:

Troubleshooting network, application and system issues to resolution and isolating problems using system logs and other tools
Design Akamai cloud-based solutions for the delivery and storage of web applications, sites and many environments
Coordinate with DevOps, CloudOps, developers and support staff to help resolve issues and clarify requirements.
Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions.
Managing vendors, including tracking hardware/software issues and driving vendors to resolve issues.
Following ITIL processes and procedures as it relates to incident management, change management and problem management.
Work independently to efficiently and effectively resolve customer and client issues and support team members to meet or exceed required SLA’s.
Manage security across the environment including user administration across various applications
Manage service requests related to domains, DNS and URL redirects.
Provide initial incident management, follow-up and root cause reporting
Document technical information, notes, user guides, etc. for internal or client use.
Delivery of cross-training to other team members where required
Subject to on-call on a rotational basis.

What you have:

Strong Confluence and Jira support experience.
Technologies include: Akamai NetStorage; AWS; Azure Gateways; NGINX; Apache; AngularJS and much more
Implement and maintain Akamai website/application delivery configurations and Akamai NetStorage, including custom caching, routing, web performance and custom rules/modules.
Akamai Delivery Configurations include modules like: Adaptive Image Compression, Content Targeting/EdgeScape, Device Characterization, Edge Redirector Cloudlet, Enhanced Secure Delivery, Forward Rewrite Cloudlet, Front End Optimization, HTTP/2, Image Manager, Mobile Detection & Redirect, Real User Monitoring, Site Failover, SiteShield, Variable Support, Visitor Prioritization Cloudlet, Web Application Firewall (WAF), and more.
Previous experience as Webmaster and/or Akamai support is a plus.
Deep understanding of SSL Certificates and DNS management.
Understanding of Security products include: Site Shield, Kona Site Defender, Web Application Firewall (WAF), Prolexic, BOT Manager, and Security Monitor.
Experience managing web platforms (Heroku PaaS, etc.)
Knowledge of media players and understanding of streaming will be an advantage
Must have a strong written and oral communications skills and the ability to communicate with all levels of users/management
Strong organization skills, interpersonal skills and significant attention to details
Well-developed analytical and problem-solving skills in order to identify problems determine possible solutions and select the appropriate action.
Ability to effectively prioritize, make decisions, solve problems and execute tasks in a high-pressure environment
Ability to work independently and within a team on multiple simultaneous tasks within a challenging fast paced customer-oriented environment.
Experience supporting mobile (iPad, iPhone, Android) applications.

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More about this job

Responsibilities

Troubleshoot and resolve production network, application, and system issues; monitor performance, identify root causes, and recommend solutions. Configure and maintain Akamai delivery and security services, coordinate with technical teams and vendors, manage incidents and service requests, and document procedures while meeting service-level requirements.

Requirements

The role calls for hands-on experience with Akamai delivery configurations, NetStorage, CDN and web application security, plus knowledge of DNS, SSL certificates, reverse proxies, and cloud gateways. Candidates should have strong analytical, communication, organizational, and prioritization skills, experience with Jira and Confluence, and the ability to work independently and collaboratively in a fast-paced support environment.

Skills

Akamai Configuration
Content Delivery Networks
Web Application Security
WAF Tuning
DNS Management
SSL Certificates
NGINX
Apache
AWS
Azure
Incident Management
Root Cause Analysis
ITIL
Jira
Confluence
Troubleshooting

Visa sponsorship

Not detected in the job text

Keywords

Akamai
Akamai NetStorage
Content Delivery Network
Cloudlets
Web Application Firewall
Kona Site Defender
SiteShield
Prolexic
Bot Manager
Security Monitor
AWS
Azure Gateways
NGINX
Apache
Heroku
AngularJS
DNS
SSL Certificates
ITIL
Incident Management
Change Management
Problem Management
Jira
Confluence
Reverse Proxy
Caching
Content Routing
Streaming
Service-Level Agreements
Root Cause Analysis

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