Quality Engineer

Summary:

We are looking for a highly skilled Salesforce Tester to join our Quality Assurance team. The ideal candidate will have hands-on experience testing Salesforce applications, validating business processes, and ensuring high quality releases across multiple Salesforce clouds. Experience with nCino is a strong nice to have.

Roles & Responsibilities:

• Review business requirements, functional specifications, and technical designs to develop detailed test plans and test cases.
• Perform functional, regression, system, UI, and integration testing across Salesforce components.
• Validate Salesforce configurations including Workflows, Process Builder, Flows, Apex classes, Triggers, LWC, and custom objects.
• Execute tests for both Classic and Lightning interfaces.
• Create and maintain test documentation: test cases, traceability matrices, defect reports, and test summary reports.
• Use tools like JIRA to track defects and testing progress.
• Collaborate with Salesforce developers, admins, business analysts, and product owners to clarify requirements and resolve defects.
• Support User Acceptance Testing (UAT) by preparing scenarios and assisting business users.
• Validate data using SOQL queries, Salesforce Inspector, Data Loader, or Workbench.
• Participate in Agile ceremonies - daily stand-ups, sprint planning, backlog grooming, and retrospectives.

Qualifications & Skills:

• 3+ years of experience in software testing, with at least 2+ years focused on Salesforce testing.
• Strong understanding of Salesforce data model, security model, page layouts, record types, and automation tools.
• Experience testing Salesforce Flows, Lightning components, and Apex triggers.
• Solid experience with test management tools (JIRA, Zephyr, Azure DevOps, qTest, etc.).
• Ability to write SOQL queries for data validation.
• Hands-on experience executing end-to-end test scenarios in Salesforce cloud environments (Sales/Service Cloud).

Nice to Have Skills:

• Practical experience with nCino (Commercial/Consumer Banking Cloud).
• Familiarity with financial services workflows - loan origination, onboarding, credit analysis, collateral, etc.
• Salesforce certification(s):
• Salesforce Administrator (ADM 201)
• Salesforce Platform App Builder
• Salesforce Certified Associate

Soft Skills:

• Strong analytical and problem-solving abilities.
• Excellent communication skills across technical and non-technical teams.
• Ability to work in a fast-paced Agile environment.
• Detail-oriented, with a focus on quality and accuracy.

Education:

• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related discipline.