Technical Support Engineer
- Toronto, ON, Canada
Contract
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
Roles & Responsibilities:
- Manage and support VMware vSphere environments, including virtual machines (VMs) and VM templates.
- Build, configure, and maintain Windows servers and related infrastructure services.
- Administer Active Directory services, including DHCP, DNS, and Group Policy Objects (GPOs).
- Perform Linux deployment, configuration, and administration activities, with Red Hat Linux experience considered an asset.
- Handle incidents, service requests, and change management activities through ServiceNow.
- Support server hardware setup, maintenance, and troubleshooting as required.
- Collaborate with cross-functional teams to ensure stable and secure infrastructure operations.
- Maintain system documentation and follow organizational processes and standards.
Qualifications & Skills:
- Strong hands-on experience with VMware vSphere, virtual machines, and VM templates.
- Experience building and administering Windows Server environments.
- Strong knowledge of Active Directory, DHCP, DNS, and GPO management.
- Experience with Linux administration; familiarity with Red Hat Linux is an advantage.
- Working knowledge of ServiceNow, Incident Management, and Change Management processes.
- Understanding of server hardware installation, maintenance, and troubleshooting.
- Strong analytical, problem-solving, and communication skills.
- Ability to work effectively in a hybrid and collaborative environment.
More about this job
Responsibilities
Manage VMware vSphere environments and build, configure, and maintain Windows and Linux servers and related infrastructure services. Handle incidents, service requests, changes, and hardware troubleshooting while collaborating with teams and maintaining system documentation.
Requirements
Requires hands-on experience with VMware vSphere, Windows Server, Active Directory, DHCP, DNS, and Group Policy management, along with Linux administration experience. Candidates should also have working knowledge of ServiceNow and incident and change management, server hardware support experience, and strong analytical, problem-solving, and communication skills.
Skills
- VMware vSphere
- Virtual Machines
- VM Templates
- Windows Server
- Active Directory
- DHCP
- DNS
- Group Policy Objects
- Linux Administration
- Red Hat Linux
- ServiceNow
- Incident Management
- Change Management
- Server Hardware Troubleshooting
- Problem-Solving
- System Documentation
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
Keywords
- VMware vSphere
- Virtual Machines
- VM Templates
- Windows Server
- Infrastructure Services
- Active Directory
- DHCP
- DNS
- Group Policy Objects
- Linux
- Red Hat Linux
- ServiceNow
- Incident Management
- Service Requests
- Change Management
- Server Hardware
- Hardware Maintenance
- Troubleshooting
- Infrastructure Operations
- System Documentation
- IT Services
- IT Consulting