Field Service Technician-UPS OR battery

FIELD SERVICE TECHNICIAN based out of either Fort McMurray or Edmonton, AB.

Fort McMurray is the preferred location, as this individual will spend a significant amount of time supporting customers and operations in the region. This individual will spend approx. 75% of time in Fort McMurray and 25% of time servicing customers throughout other locations in Alberta.

Full-Time | Permanent | Hybrid

Overview

We are currently seeking a Field Service Technician to join the team.

The individual will be responsible for servicing uninterruptible power supplies and batteries and other company electronic-based products in a high voltage environment at the customer’s site.

Why is This a Great Opportunity!

Become a key member of a world-class service organization experiencing continuous growth.

Work for a company where health and safety are the highest priorities. Company provides technicians with comprehensive training, tools, and personal protective equipment (PPE).

Career advancement opportunities through a defined technical career path as well as broader opportunities.

Access to a strong internal support network, including 24/7 customer service, technical, and factory support.

Ongoing hands-on training at a world-class training facility, along with field mentoring.

Competitive compensation ($69,000 - $87,000) and benefits package including: Pension plan, Medical and dental insurance, Tuition reimbursement, Paid vacation and holidays.

Company-provided tools including:

• Company vehicle
• Laptop
• Service tools
• Testing equipment/meters

What makes you successful?

This technician role involves performing moderately complex service assignments that require strong technical judgment, initiative, and effective problem‑solving to support our customers with confidence. Success in this position relies on excellent customer focus, solid time‑management abilities, and clear verbal and written communication skills. When not in the field delivering hands‑on support to company customers, you’ll have the flexibility to work from home.

What You’ll Do:

• Performs emergency and preventive maintenance and installation on a 24/7 on-call basis with regional responsibility.
• Responsible for performing on-site or in-house servicing and repair of company products.
• Provides technical support to customers on operational or maintenance aspects of system equipment.
• Serves as customer contact on technical and service-related problems.
• Provide technical support to customers on operational or maintenance aspects of system equipment and serve as the customer contact on technical and service-related problems.

What We’re Looking For:

• College degree/diploma from an accredited institution in any of the following disciplines: Electrical, Electronics, Engineering Technology OR Red Seal (309A) Interprovincial Journeyman Electrician Certification/Ticket
• One (1) year of experience with UPS (uninterruptable power supplies) OR battery technologies OR electronics
• Candidates must be able to work in Canada without corporate sponsorship now and in the future
• Must possess and maintain a valid and unrestricted driver’s license.
• Required to travel to US for product and safety training when necessary

Preferred Qualifications:

• Proficiency with Microsoft Office Suite
• Basic understanding of UPS rectifier or inverter
• Basic understanding of electrical distribution systems and schemes