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Added 2 mins ago
OA
Automotive Technician - OpenRoad Honda
OpenRoad Auto Group
Brampton, ON
- Full-time
…a shared vision to become the national automotive leader in customer experience. As one of “Canada’s Best Employers” and “Best Managed Companies”, we are looking for team players who are…
Added 2 mins ago
CL
Store Manager
Chatters Limited Partnerships
BC
- Full-time
We are looking for a Store Manager based in Fraser Valley, BC.
Added 2 mins ago
PS
Ottawa Head Event Supervisor
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Ottawa, ON
- $20 CAD / hour
- Part-time
The Head Supervisor position is pivotal for the success of any Puppy Sphere location. They are responsible for supporting and collaborating with the wider Management team to lead the…
Added 2 mins ago
TG
Analyst, Market Insights Intern
TMX Group
Toronto, ON
- $25 to $29 CAD / hour
- Full-time
This role reports to: Senior Manager and Squad Lead, Equities Trading & Analytics
Added 2 mins ago
T
Senior Audit Manager, (Business Intelligence & Analytics)
TD
Toronto, ON
- Full-time
The Senior Audit Manager provides specialized in-depth subject matter expertise and may act as a specialized resource on audits. May be responsible for contributing to the planning, risk…
Added 2 mins ago
TG
Planet Fitness - Member Services Representative - Part Time - London
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- Part-time
We're committed to bringing passion and customer focus to the business.
Added 2 mins ago
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Planet Fitness - Member Services Representative - Part Time - South Barrie
Taymax Group
Barrie, ON
- Part-time
We're committed to bringing passion and customer focus to the business.
Added 2 mins ago
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Planet Fitness - Member Services Representative - Part Time - Brockville
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Brockville, ON
- Part-time
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Added 2 mins ago
SL
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
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Levis, QC · Quebec, QC · Trois-Rivières, QC
- Full-time
…business acumen, establishing a solid foundation for your future success as an…
Added 2 mins ago
SL
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sun Life
Rimouski, QC
- Full-time
…business acumen, establishing a solid foundation for your future success as an…
Added 2 mins ago
P
Assistant Store Manager
Pandora
Montreal, QC · Anjou, QC
- $24.3 to $30.35 CAD / hour
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering…
Added 2 mins ago
Branch Manager
Money Mart
Duncan, BC
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Added 2 mins ago
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Produce Department Manager Full Time Day
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Thunder Bay, ON
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 17 mins ago
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Assistant Store Manager
Pandora
Montreal, QC · Anjou, QC
- Full-time
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering…
Added 17 mins ago
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Store Supervisor (Full-Time)
Giant Tiger
Magog, QC
- Full-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 17 mins ago
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Softgoods Supervisor (Full-Time)
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- Full-time
…institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the…
Added 17 mins ago
Market Manager - Vancouver
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Job Summary: Market Manager (Territory Sales)
Added 32 mins ago
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Senior Manager, Travel and Event Compliance
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Brampton, ON
- Full-time
The Senior Manager, Travel and Event Compliance leads the company’s approach to travel, meetings and events, ensuring activities are well managed, financially responsible and aligned with…
Added 32 mins ago
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Grocery Assistant Department Manager Full Time Night Greenlight Requisition
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- Full-time
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Added 32 mins ago
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Manager, Analytics
BrokerLink
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- Full-time
Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with…
Added 32 mins ago
C
Customer Success Manager, Public Sector & Defence
Cohere
Ottawa, ON
- $150,000 to $215,000 USD / year
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We're seeking an exceptional Customer Success Manager with deep expertise in the Canadian public sector and defence landscape to lead our most strategic government accounts. This role…
Added 32 mins ago
Sr. Consultant - Cloud Infrastructure Architect | Conseiller senior – Architecte d'infrastructure infonuagique, Public Sector | secteur public
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Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
…and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project…
Added 32 mins ago
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Sales Programs Manager, FCC Division
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- Full-time
…Marketing, Business Development, Enablement, Product Marketing and Customer Success to align programs with broader go-to-market…
Added 46 mins ago
Produce - Clerk Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Kamloops, BC
A day in the life of a Produce Clerk: As a customer yourself, you know how important it is to find exactly the produce you are looking for. Maintaining a well-stocked department so that the…
Added 46 mins ago
T
Financial Planner- Red Deer, Alberta
TD
Red Deer, AB
- Full-time
Contribute to team and department goals while strengthening customer service and dedication

Technogym S.p.A.

Order Fulfillment & Logistics Specialist

Toronto, ON, Canada

This position offers a base salary with a range of $75,000 - $85,000 CAD, commensurate with experience

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Job details

Pay: This position offers a base salary with a range of $75,000 - $85,000 CAD, commensurate with experience
Experience: 2-3 years of relevant experience.
Posting language: English
Posted: Oct 29, 2026

Original job description

Our Company

Technogym is a world-leading brand in wellness and fitness, known for innovative solutions that inspire people to live healthier lifestyles. We are dedicated to excellence, not only in our products but also in the services we provide to our clients and partners. Known all over the world as "The Wellness Company", our goal is to help develop the philosophy of fitness and well-being and turn it into a true lifestyle. To do so, Technogym provides people with gym equipment of the highest quality, together with other services like content and programs. Technogym’s outstanding fitness products are equally chosen by individuals for their home gym equipment, and by large organizations, professional sports teams, and medical centers for our unmatched quality and reliability. This is partly a direct result of the decades of experience gained as the official supplier to nine Olympic and Paralympic Games, from Sydney 2000 to Milano Cortina 2026. Anyone choosing Technogym is choosing to train on equipment that is designed for all types of users, from beginners to professional athletes.

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. Established in 1983, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. Move with us for a better world!

Your Role

Technogym Canada is growing! We are looking for an Order Fulfillment & Logistics Specialist to manage the end-to-end order processing cycle, from order entry to delivery. You will ensure compliance with internal policies, provide a premium customer experience, and manage logistics and stock optimization. In this position you will work closely with the North American Order Fulfillment and Logistics partners, the Canadian sales team, and members of Headquarters (HQ). This position works fully on-site (5 days/week) at our Toronto offices and will report to the Canada Country Manager with a dotted line to the US Order Fulfillment Manager.

Your Impact

Customer Service and Order Fulfillment – 75% of time

Guarantee precise and timely order processing, ensuring governance and compliance with internal policies and sales conditions.
Provide a premium customer experience by effectively managing customer journey touchpoints.
Plan and manage “frictionless” deliveries through the logistics portal, including delivery date management, job assignment, and activity closure.
Maintain an accurate order portfolio (backlog), avoid expirations, and collaborate with sales to minimize backlog slippage.
Keep the CRM system up to date with relevant customer service information.
Manage TECHNOGYM CARE activities, offering prompt and appropriate feedback to customer inquiries.
Conduct post-delivery surveys to assess customer satisfaction and proactively address any issues.

Logistics – 25% of the time

Oversee purchase orders to HQ and the transfer of goods from the U.S. subsidiary, ensuring accurate PO tracking, shipment visibility, freight forwarder management, and efficient warehouse receiving and order fulfillment operations.
Monitor local stock and rotation index, proactively coordinating with Order Fulfillment to resolve discrepancies or incorrect warehouse assignments (e.g., used equipment)
Manage core-offer stock and periodic updates based on HQ guidelines (where applicable)
Oversee customs and duties processes when relevant
Collaborate with Sales and 3PL vendors to provide timely D&I Spot Quotes
Monitor snagging cases, NPS, and market feedback (FFM) to identify recurring D&I failures, ensuring 3PLs implement effective improvement plans.

About You

What you should bring:

Proven experience in Order Management, Customer Service, or a related role, ideally in a fast-paced, customer-centric environment.

2-3 years of relevant experience.

Strong sense of accountability and ownership of customer needs.

Excellent communication skills, both verbal and written, with active listening and empathy.

Knowledge of ERP systems (SAP preferred) and CRM management.

Analytical and structured approach with strong problem-solving skills.

Familiarity with local VAT and fiscal regulations.

Fluency in English and French required

Exceptional time management and resilience.

This position offers a base salary with a range of $75,000 - $85,000 CAD, commensurate with experience

Technogym is an Equal Opportunities Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true

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More about this job

Responsibilities

The specialist will manage the end-to-end order processing cycle, including order entry, delivery coordination, and customer journey touchpoints. Additionally, they will oversee logistics operations, including purchase orders, stock rotation, and collaboration with 3PL vendors.

Requirements

Candidates must have 2-3 years of experience in order management or customer service and possess strong analytical and communication skills. Proficiency in English and French is required, along with knowledge of ERP systems like SAP and CRM software.

Skills

Order management
Customer service
Logistics
Supply chain
SAP
CRM management
Problem-solving
Communication skills
Time management
Analytical skills
Inventory management
Customs and duties
Freight forwarding
Data entry
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Order Fulfillment
Logistics
Supply Chain
SAP
CRM
Customer Experience
Inventory Management
Purchase Orders
Freight Forwarding
Customs
3PL
Backlog Management
Technogym
Wellness
Fitness Industry
Data Analysis
Fiscal Regulations
VAT
NPS
Warehouse Operations

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