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Added 12 mins ago
S
Full-Time Licensed Optician: Burnaby, BC
Specsavers
Burnaby, BC
- Full-time
Manage after-care services, including resolving complaints with effective problem-solving techniques.
Added 12 mins ago
Assistant Branch Manager
Money Mart
Toronto, ON
Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. For more than 40…
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PH
Operations Coordinator, Advancing Health
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Vancouver, BC
- Temporary
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Retail Sales Associate
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Ancaster, ON
- $17.95 CAD / hour
- Part-time
Greet customers and discuss type, quality, and quantity of merchandise or services required
Added 28 mins ago
CS
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Receive, inspect, store, and organize inventory for efficient operations.
Added 28 mins ago
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Banff, AB
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Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the…
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food services manager
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- Full-time
Plan, organize, direct, control and evaluate daily operations
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PCM Program Manager 3
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- Full-time
Act as PCM’s business lead for the future line services contracting framework, including the future of the Master Line Agreement and related strategic agreements. Partner with Supply Chain…
Added 28 mins ago
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Strategic Account Manager - Trucking
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AB · Edmonton, AB
- Full-time
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Junior Cladding Supervisor
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Toronto, ON
- Full-time
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Director, Information Technology
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Vancouver, BC
- Full-time
The Director, IT leads day-to-day delivery of technology services and operational security. Reporting to the VP Finance, IT and Risk, this role is YWCA's senior technology leader, setting…
Added 57 mins ago
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PT Pharmacy Assistant
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7. Assisting with OTC Operations and ordering, stocking, cashier duties as assigned by OTC Manager and/or Pharmacist.
Added 57 mins ago
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Grocery Department Manager Full Time Day
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Added 57 mins ago
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Pharmacy Assistant - Full Time
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- Full-time
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Added 58 mins ago
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District Manager - Industrial & Vacuum Services
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Surrey, BC
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Casual Maintenance Assistant
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Ajax, ON · Westney Gardens
- Part-time
Reporting to the Maintenance Manager, the Maintenance Assistant executes routine repairs and carries out minor maintenance operations with a focus on providing superior customer service to…
Added 58 mins ago
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Assistant Branch Operations Manager
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Ottawa, ON
- Full-time
The RBC Dominion Securities Management team located in Ottawa Little Italy is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager…
Added 58 mins ago
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Store Manager -Nike Premium Outlet Collection Store (12 Month Contract)
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AB · NFS CA EDMONTON SOUTH
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Behind every great team is a great coach. That’s why when you join us as a Store Manager, we refer to you as a Head Coach.
Added 58 mins ago
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Customer Experience Associate
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…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 58 mins ago
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PIA Client Service Associate
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Create reports for analysis of client accounts; communicate with customers to provide mentorship on products and services, and identify referral opportunities
Added 58 mins ago
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Controller
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Edmonton, AB
- Full-time
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Added 58 mins ago
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Store Associate
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Calgary, AB · Chinook Thrift Store
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
Added 58 mins ago
Sales Associate, Sales & Partnerships - Scotia iTRADE (Mandarin/Cantonese)
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Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and Global Sales Principles, while ensuring the…
Added 58 mins ago
UH
Kainaiwa Children’s Services Corporation - Manager (IGR)
UpSourced HR
AB · Standoff, Alberta
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Kainaiwa Children’s Services Corporation is a growing, dynamic First Nations organization providing programs and services to Blood Tribe children and families in need of support and…
Added 58 mins ago
Governance Manager
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The Ministry of Education and Childcare supports students, parents, teachers and administrators from Early Childhood Services (ECS) through Grade 12.

Technogym S.p.A.

Order Fulfillment & Logistics Specialist

Toronto, ON, Canada

This position offers a base salary with a range of $75,000 - $85,000 CAD, commensurate with experience

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Job details

Pay: This position offers a base salary with a range of $75,000 - $85,000 CAD, commensurate with experience
Experience: 2-3 years of relevant experience.
Posting language: English
Posted: Oct 29, 2026

Original job description

Our Company

Technogym is a world-leading brand in wellness and fitness, known for innovative solutions that inspire people to live healthier lifestyles. We are dedicated to excellence, not only in our products but also in the services we provide to our clients and partners. Known all over the world as "The Wellness Company", our goal is to help develop the philosophy of fitness and well-being and turn it into a true lifestyle. To do so, Technogym provides people with gym equipment of the highest quality, together with other services like content and programs. Technogym’s outstanding fitness products are equally chosen by individuals for their home gym equipment, and by large organizations, professional sports teams, and medical centers for our unmatched quality and reliability. This is partly a direct result of the decades of experience gained as the official supplier to nine Olympic and Paralympic Games, from Sydney 2000 to Milano Cortina 2026. Anyone choosing Technogym is choosing to train on equipment that is designed for all types of users, from beginners to professional athletes.

Technogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. Established in 1983, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. Move with us for a better world!

Your Role

Technogym Canada is growing! We are looking for an Order Fulfillment & Logistics Specialist to manage the end-to-end order processing cycle, from order entry to delivery. You will ensure compliance with internal policies, provide a premium customer experience, and manage logistics and stock optimization. In this position you will work closely with the North American Order Fulfillment and Logistics partners, the Canadian sales team, and members of Headquarters (HQ). This position works fully on-site (5 days/week) at our Toronto offices and will report to the Canada Country Manager with a dotted line to the US Order Fulfillment Manager.

Your Impact

Customer Service and Order Fulfillment – 75% of time

Guarantee precise and timely order processing, ensuring governance and compliance with internal policies and sales conditions.
Provide a premium customer experience by effectively managing customer journey touchpoints.
Plan and manage “frictionless” deliveries through the logistics portal, including delivery date management, job assignment, and activity closure.
Maintain an accurate order portfolio (backlog), avoid expirations, and collaborate with sales to minimize backlog slippage.
Keep the CRM system up to date with relevant customer service information.
Manage TECHNOGYM CARE activities, offering prompt and appropriate feedback to customer inquiries.
Conduct post-delivery surveys to assess customer satisfaction and proactively address any issues.

Logistics – 25% of the time

Oversee purchase orders to HQ and the transfer of goods from the U.S. subsidiary, ensuring accurate PO tracking, shipment visibility, freight forwarder management, and efficient warehouse receiving and order fulfillment operations.
Monitor local stock and rotation index, proactively coordinating with Order Fulfillment to resolve discrepancies or incorrect warehouse assignments (e.g., used equipment)
Manage core-offer stock and periodic updates based on HQ guidelines (where applicable)
Oversee customs and duties processes when relevant
Collaborate with Sales and 3PL vendors to provide timely D&I Spot Quotes
Monitor snagging cases, NPS, and market feedback (FFM) to identify recurring D&I failures, ensuring 3PLs implement effective improvement plans.

About You

What you should bring:

Proven experience in Order Management, Customer Service, or a related role, ideally in a fast-paced, customer-centric environment.

2-3 years of relevant experience.

Strong sense of accountability and ownership of customer needs.

Excellent communication skills, both verbal and written, with active listening and empathy.

Knowledge of ERP systems (SAP preferred) and CRM management.

Analytical and structured approach with strong problem-solving skills.

Familiarity with local VAT and fiscal regulations.

Fluency in English and French required

Exceptional time management and resilience.

This position offers a base salary with a range of $75,000 - $85,000 CAD, commensurate with experience

Technogym is an Equal Opportunities Employer

We are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.

Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true

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More about this job

Responsibilities

The specialist will manage the end-to-end order processing cycle, including order entry, delivery coordination, and customer journey touchpoints. Additionally, they will oversee logistics operations, including purchase orders, stock rotation, and collaboration with 3PL vendors.

Requirements

Candidates must have 2-3 years of experience in order management or customer service and possess strong analytical and communication skills. Proficiency in English and French is required, along with knowledge of ERP systems like SAP and CRM software.

Skills

Order management
Customer service
Logistics
Supply chain
SAP
CRM management
Problem-solving
Communication skills
Time management
Analytical skills
Inventory management
Customs and duties
Freight forwarding
Data entry
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Order Fulfillment
Logistics
Supply Chain
SAP
CRM
Customer Experience
Inventory Management
Purchase Orders
Freight Forwarding
Customs
3PL
Backlog Management
Technogym
Wellness
Fitness Industry
Data Analysis
Fiscal Regulations
VAT
NPS
Warehouse Operations

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