Find work in Canada.

326,378 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Coordinator, Communications
Canadian Olympic Committee
Toronto, ON
Full-time
Develop and maintain communications project plans in the COC Project Management software (Asana)
Added 17 mins ago
Sr, Software Developer
IT Connex
Toronto, ON
Contract
We are looking for a Senior ServiceNow Developer with strong hands-on development, architecture, and administration experience to design, implement, and support scalable ServiceNow…
Added 17 mins ago
Spécialiste migration S4HANA
CGI
Montreal, QC
Full-time
We are currently looking for an SAP S/4HANA Migration Specialist to participate in the planning and execution of transformation projects to SAP S/4HANA.
Added 17 mins ago
SR Guidewire PC with Java Sprinboot
Cognizant
Toronto, ON
Full-time
…while collaborating with business stakeholders, architects, and development teams to deliver scalable insurance…
Added 17 mins ago
Civil Engineering Technician or Technologist
INSITE Project Consulting Inc.
Kingston, ON
Full-time
Company Description INSITE Project Consulting Inc. is a land development specialist serving communities across Southern Ontario, including Kingston, Prince Edward County, the Bay of Quinte,…
Added 17 mins ago
SAP Integration Specialist (SAP PO)
Celestica
Toronto, ON
Full-time
Job Title: SAP Integration Specialist with EDI Experience
Added 17 mins ago
AI Platform Engineering Specialist
TMC Canada
Montreal, QC
Full-time
This role is for a platform engineering specialist who will help build a firmwide AI Development Platform and drive adoption of AI capabilities throughout the enterprise. The team is…
Added 17 mins ago
Spécialiste intégration SAP BTP
CGI
Montreal, QC
Full-time
We are currently seeking an SAP BTP Integration Specialist to join our SAP team. In this role, you will contribute to the design, development, and evolution of integrations between SAP…
Added 18 mins ago
Spécialiste en Ingénierie Systèmes des bancs d’essai / Test Bench System Engineering Specialist
Airbus
Montreal, QC · Mirabel, QC
Full-time
Added 18 mins ago
Spécialiste technique simulateur / Technical Simulator Specialist
Airbus
Montreal, QC · Mirabel, QC
Full-time
Solide expérience en tests d'intégration, incluant la configuration et la connectivité d'environnements Hardware-in-the-Loop (HIL) et Software-in-the-Loop (SIL).
Added 18 mins ago
System Technologist, Process Controls
Lactalis
Brampton, ON
The Process Control Specialist serves as a member of the Maintenance Team and is accountable for industrial automation within the plant including all programmable logic controls, servo…
Added 33 mins ago
Associate Director - Lead Application Support Specialist, GED Support
Royal Bank of Canada
Toronto, ON
Full-time
Provide technical leadership by collaborating with development, infrastructure, and L3 support teams to solve complex challenges, and mentoring junior engineers as the team grows
Added 33 mins ago
Manager, Financial Crimes Oversight Testing
Royal Bank of Canada
Toronto, ON
Full-time
…effectiveness testing and related working papers, issue identification, development and validation of issue action plans, and aiding in the formulation of the executive…
Added 33 mins ago
Ingénieur Senior, Mécanique - Senior engineer, Mechanical
AJ Walter Aviation
Montreal, QC
Full-time
AJW Group is a world-leading independent specialist in the supply, exchange, repair and lease of aircraft spare parts. With over 90 years of aviation experience, AJW supports over 1000…
Added 33 mins ago
Administrative Assistant II - Medical, Arthritis Program Low Back
University Health Network
Toronto, ON
Full-time
…with the team to support the delivery of patient care, the development and delivery of educational materials, webinars, online and onsite training, and be a primary point of contact for the…
Added 48 mins ago
Hybrid! ServiceNow Developer
Dimensional Tech Inc
Toronto, ON
Contract
Development experience with ServiceNow portals and Customer Service Management (CSM)
Added 48 mins ago
Systems Testing/QA Specialist - Senior
VStream Labs Inc.
Toronto, ON
$40 to $45 CAD / hour
Contract
VStream Labs Inc. is seeking a Senior Systems Testing/QA Specialist for a full-time contract assignment. This role is onsite in Toronto, Ontario, five days per week. Compensation: CAD…
Added 48 mins ago
Generation Resource Coordinator Specialist Engineer
BC Hydro
Burnaby, BC
$131,100 to $165,800 CAD / year
Full-time
Generation Resource Coordinator Specialist Engineer Duties:
Added 48 mins ago
System Optimization Specialist Engineer (FTT)
BC Hydro
Burnaby, BC
$131,100 to $165,800 CAD / year
Temporary
Applicant may be hired as a Senior Engineer (8+ years) or Specialist Engineer (10+ years) depending on level of experience in the following areas: Software development; Economic modeling…
Added 48 mins ago
Product Specialist, evertz.io
Evertz
Burlington, ON
Full-time
As a Product Specialist, you'll be the technical bridge between our customers, product design, engineering, and operations - working hands-on with configuration, deployment, and cloud…
Added 48 mins ago
Learning Technology Support Specialist
Mohawk College
Hamilton, ON
The Learning Technology Support Specialist (LTSS) provides front-line support, coaching, and guidance to students and employees (including faculty) on a wide range of academic and learning…
Added 48 mins ago
Développeur.se logiciel sénior EI² - Senior Software Developer EI²
Northstar Earth and Space
Montreal, QC
Full-time
…and data scientists, along with an infrastructure/platform specialist. You'll be part of the NorthStar development team, with access to the support and expertise of the broader team, while…
Added 48 mins ago
Junior Electrical Design Specialist
RidgeTech Automation
Cambridge, ON
Full-time
RidgeTech Automation is looking for a Junior Electrical Design Specialist to join our growing team!
Added 1 hour ago
Solutions Design IT Specialist
TD
Toronto, ON
Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
Training & Onboarding Specialist (Bilingual EN-FR)
Jonas Software
Volante - CAN
Full-time
Volanté, a division of Jonas Software, is an Enterprise Point-of-Sale company that prides itself on developing leading-edge hospitality technology. The Volanté point of sale software has…

Techo-Bloc

Customer Service Specialist

Longueuil, QC, Canada
Saint-Hubert, QC, Canada

Job type: Full-time
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Company Description

Build your career, one block at a time.

At Techo-Bloc, we manufacture pavers, retaining walls and masonry products that set the industry standard for quality, design and durability. We bring the same care to building our people's careers.

Founded in Quebec as a family business, Techo-Bloc now has more than 900 employees across 20+ sites in Canada and the United States. We grew because our people grew with us. Team spirit, respect and fairness guide every decision we make.

We are looking for a Customer Service Specialist to join our team in Saint-Hubert, QC. Lay the foundation for your future with us!

Job Description

Salary: $62,500–$72,500 (based on experience) + performance bonuses
Schedule: Monday to Friday | 8:00 AM – 5:00 PM

This is not a call center role. The Customer Service Specialist acts as a primary point of contact for dealers across Canada and the U.S., ensuring accurate order processing and timely follow-up. This role plays a critical operational function by ensuring services are executed accurately, issues are resolved quickly, and customers consistently receive a high‑touch, white‑glove experience. This role is ideal for someone who is organized, proactive, and comfortable taking ownership in a dynamic environment.

Key Responsabilities

Processing and managing customer orders (phone, email, online systems)
Answering product availability questions and proposing alternatives as needed
Following up on open orders and resolving issues proactively
Taking ownership of requests from start to resolution
Collaborating across departments to improve service flow and processes

A Day in the Life

Handling dealer calls and inquiries (approximately 20% of the day)
Processing orders and managing requests in internal systems
Responding to email inquiries
Coordinating with internal teams to resolve delivery or order issues
Troubleshooting and resolving problems efficiently

Qualifications

Qualifications & Skills

Bilingual (French & English) to support North American teams and clients
Post-secondary education or 3+ years’ experience in landscaping or manufacturing
1–3 years’ experience in Customer Service, Logistics, or a similar customer-facing role
Excellent communication, problem-solving, and multitasking skills
Proven ability to manage customer conflict with positive outcomes
White‑glove, customer-first mindset with strong ownership and follow-through
Comfortable in a fast-paced, team-oriented environment

Technical Requirements

Experience with ERP systems such as Microsoft Dynamics 365, SAP, etc.
Familiarity with CRM software is considered an asset
Overall strong computer proficiency
Proficiency with Microsoft Office (Excel and Word)

Additional Information

Techo-Bloc offers a structured and supportive environment where employees can build long-term careers. We provide competitive compensation and a full range of benefits, including:

Group insurance and RRSP with employer contribution
24/7 telemedicine and Employee Assistance Program
Training and career development opportunities
Performance-based bonuses
Employee recognition programs
Product discounts and workplace perks (snacks, events, free parking)

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. 

Apply About employer

More about this job

Responsibilities

The Customer Service Specialist acts as a primary point of contact for dealers, managing order processing and resolving issues proactively. They collaborate across departments to ensure accurate service delivery and maintain high-touch customer experiences.

Requirements

Candidates must be bilingual in French and English and possess post-secondary education or 3+ years of experience in landscaping or manufacturing. Proficiency in ERP systems, CRM software, and Microsoft Office is required.

Skills

Customer service
Order processing
Bilingual
Problem-solving
Communication
Multitasking
Conflict resolution
ERP systems
Microsoft Dynamics 365
SAP
CRM software
Microsoft Office
Excel
Word
Logistics
Relationship management

Benefits

Group insurance
RRSP with employer contribution
24/7 telemedicine
Employee Assistance Program
Training and career development opportunities
Performance-based bonuses
Employee recognition programs
Product discounts
Workplace perks

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Logistics
ERP
Microsoft Dynamics 365
SAP
CRM
Microsoft Office
Excel
Word
Landscaping
Manufacturing
Bilingual
Dealer Support
Conflict Resolution
Inventory Management
Troubleshooting
Communication
Teamwork
Data Entry

Report this job