Find work in Canada.

505,188 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
CL
Technical Specialist - Inside Sales
Contrôles Laurentide / Laurentide Controls
Kirkland, QC
- Full-time
…customers. You play a crucial role in driving sales by providing technical expertise and support to our clients throughout the sales process. Your primary responsibility will be to…
Added 23 mins ago
MC
Senior Support Specialist
MSP Corp
Kingston, ON
- Full-time
The Senior Support Specialist responsible for delivering expert assistance on technical inquiries, resolving both routine and complex issues and directing client requests to the appropriate…
Added 23 mins ago
MC
Senior Support Specialist
MSP Corp
Ottawa, ON
- Full-time
The Senior Support Specialist responsible for delivering expert assistance on technical inquiries, resolving both routine and complex issues and directing client requests to the appropriate…
Added 23 mins ago
MC
Senior Support Specialist
MSP Corp
Toronto, ON
- Full-time
The Senior Support Specialist responsible for delivering expert assistance on technical inquiries, resolving both routine and complex issues and directing client requests to the appropriate…
Added 23 mins ago
R&
IT - Security Specialist IV
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled IT - Security Specialist IV to join our client in support of an existing vacancy.
Added 23 mins ago
GW
Enterprise Applications Specialist
Gowling WLG
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
The Enterprise Applications Specialist is a senior technical resource responsible for the reliability, security, integration, and continuous improvement of the Firm’s enterprise application…
Added 24 mins ago
UO
Bioinformatics Specialist
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital Research Institute - North Block (BCRI CMMT) (BCHRIN)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
The Bioinformatics Specialist is responsible for developing and overseeing the Core, including establishing and utilizing centralized analysis pipelines, conducting bioinformatics-based…
Added 24 mins ago
PC
Benefits Consultant
People Corporation
Burnaby, BC · BC - PC Lougheed - Burnaby
- Full-time
Thorough knowledge of group insurance, retirement and related product sales and client service and support
Added 24 mins ago
B
Regional Vice President, Personal Banking, Durham
BMO
Whitby, ON
- Full-time
Reinforces sales processes and client experiences to identify gaps, issues, and best practices through the monitoring of sales and performance targets against plans that create and sustain…
Added 53 mins ago
TI
Security Specialist
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
- Contract
TekStaff's Client has a current vacancy for a Security/Network Specialist
Added 53 mins ago
GT
Coupa Administrator/Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
- Contract
Added 53 mins ago
S
Customer Support Specialist
Stingray
Montreal, QC
- Full-time
Our Customer Support team is currently seeking a Customer Support Specialist who will impress Stingray Business clients by swiftly addressing queries and resolving Level 1 technical issues…
Added 1 hour ago
T
Customer Service Specialist
Techo-Bloc
Longueuil, QC · Saint-Hubert, Québec
- Full-time
We are looking for a Customer Service Specialist to join our team in Saint-Hubert, QC. Lay the foundation for your future with us!
Added 1 hour ago
M&
Editor - Search and Discovery
McKinsey & Company
Toronto, ON
- Full-time
As an SEO & Generative Engine Optimization (GEO) Specialist, you will play a pivotal role in supporting and executing McKinsey's global search and discovery strategy. You will enhance…
Added 1 hour ago
Corporate Project Management Specialist (1 Year Contract)
Circle of Care, Sinai Health
Toronto, ON
Assess how changes affect people, processes, technology, roles, policies and client or service delivery, and translate impacts into practical implementation actions.
Added 1 hour ago
W
Procurement Specialist - Site Based
Worley
AB · Alberta, Canada
- Full-time
Worley Canada Construction is seeking an experienced Procurement Specialist to support project-site procurement. This hands-on role is responsible for timely, accurate, and commercially…
Added 1 hour ago
TI
Spécialiste de l'Intégration Client / Client Integration Specialist
TS Imagine
Montreal, QC
- Full-time
…for the financial services industry, is looking for a Senior Client Integration Specialist to join our growing team. Client Integration Specialists work closely with clients and internal…
Added 1 hour ago
FH
Clinical Nurse Specialist (CNS) - Advanced Practice - Cardiac Population
Fraser Health Authority
New Westminster, BC
- $55.25 to $79.42 CAD / hour
- Full-time
The Clinical Nurse Specialist (CNS) supports expert nursing care to patients/residents/clients/families and functions as a clinical leader in a particular specialty area within a designated…
Added 1 hour ago
Legal Project Manager
Baker McKenzie
Toronto, ON
Liaise with the client and the Firm's client project team, as well as the Firm's specialist departments and offices worldwide, along with external stakeholders
Added 1 hour ago
N
Bilingual (EN/FR) Customer Experience Specialist, Loyalty - 26$/hour
Nuvei
Remote, Canada
- Remote
…continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the…
Added 2 hours ago
Bilingual Trade Support Specialist (English & French)
Questrade Financial Group
Toronto, ON
The Trade Support Specialist is a high-tier subject matter expert dedicated to achieving First Contact Resolution (FCR) for specialized trade-related inquiries. By adopting the "You touch…
Added 2 hours ago
C
Client Engagement Associate [Hourly]
CIBC
Ottawa, ON
- Part-time
…to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding…
Added 2 hours ago
H
Spécialiste manufacturier - quart de jour / Manufacturing specialist - day shift
Hitachi
Varennes, QC · (HE)Office_QC, Varennes
- Full-time
Participer à l’intégration et à la mise en service d’équipements de production ainsi qu’aux activités de FAT/SAT et de validation manufacturière.
Added 2 hours ago
BT
Tax Manager
Baker Tilly Canada
Courtice, ON
- Full-time
Provide personal, attentive service to clients to encourage productive working relationships and identify client service opportunities.
Added 3 hours ago
EG
Intermediate/Senior Environmental Planner
Egis Group
Calgary, AB
- $95,000 to $120,000 CAD / year
- Full-time
Review technical information and preliminary design information to identify environmental constraints, information gaps, potential effects, mitigation requirements, specialist study needs,…

Techo-Bloc

Customer Service Specialist

Longueuil, QC, Canada
Saint-Hubert, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 27, 2026

Original job description

Company Description

Build your career, one block at a time.

At Techo-Bloc, we manufacture pavers, retaining walls and masonry products that set the industry standard for quality, design and durability. We bring the same care to building our people's careers.

Founded in Quebec as a family business, Techo-Bloc now has more than 900 employees across 20+ sites in Canada and the United States. We grew because our people grew with us. Team spirit, respect and fairness guide every decision we make.

We are looking for a Customer Service Specialist to join our team in Saint-Hubert, QC. Lay the foundation for your future with us!

Job Description

Salary: $62,500–$72,500 (based on experience) + performance bonuses
Schedule: Monday to Friday | 9AM -6PM or 10AM -7PM

This is not a call center role. The Customer Service Specialist acts as a primary point of contact for dealers across Canada and the U.S., ensuring accurate order processing and timely follow-up. This role plays a critical operational function by ensuring services are executed accurately, issues are resolved quickly, and customers consistently receive a high‑touch, white‑glove experience. This role is ideal for someone who is organized, proactive, and comfortable taking ownership in a dynamic environment.

Key Responsabilities

Processing and managing customer orders (phone, email, online systems)
Answering product availability questions and proposing alternatives as needed
Following up on open orders and resolving issues proactively
Taking ownership of requests from start to resolution
Collaborating across departments to improve service flow and processes

A Day in the Life

Handling dealer calls and inquiries (approximately 20% of the day)
Processing orders and managing requests in internal systems
Responding to email inquiries
Coordinating with internal teams to resolve delivery or order issues
Troubleshooting and resolving problems efficiently

Qualifications

Qualifications & Skills

Bilingual (French & English) to support North American teams and clients
Post-secondary education or 3+ years’ experience in landscaping or manufacturing
1–3 years’ experience in Customer Service, Logistics, or a similar customer-facing role
Excellent communication, problem-solving, and multitasking skills
Proven ability to manage customer conflict with positive outcomes
White‑glove, customer-first mindset with strong ownership and follow-through
Comfortable in a fast-paced, team-oriented environment

Technical Requirements

Experience with ERP systems such as Microsoft Dynamics 365, SAP, etc.
Familiarity with CRM software is considered an asset
Overall strong computer proficiency
Proficiency with Microsoft Office (Excel and Word)

Additional Information

Techo-Bloc offers a structured and supportive environment where employees can build long-term careers. We provide competitive compensation and a full range of benefits, including:

Group insurance and RRSP with employer contribution
24/7 telemedicine and Employee Assistance Program
Training and career development opportunities
Performance-based bonuses
Employee recognition programs
Product discounts and workplace perks (snacks, events, free parking)

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. 

#IndeedCanadaOther2026

Apply About employer

More about this job

Responsibilities

The Customer Service Specialist acts as the primary point of contact for dealers, managing order processing and ensuring timely follow-up. They collaborate across departments to resolve issues and provide a high-touch, white-glove service experience.

Requirements

Candidates must be bilingual in French and English with 1-3 years of experience in customer service, logistics, or a similar role. Post-secondary education or experience in landscaping or manufacturing is required, along with proficiency in ERP systems and Microsoft Office.

Skills

Customer service
Order processing
Bilingual
Problem-solving
Communication
Multitasking
Logistics
Microsoft Dynamics 365
SAP
CRM software
Microsoft Office
Excel
Word
Conflict resolution
Relationship management

Benefits

Group insurance
RRSP with employer contribution
24/7 telemedicine
Employee Assistance Program
Training and career development opportunities
Performance-based bonuses
Employee recognition programs
Product discounts
Workplace perks

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Logistics
ERP
Microsoft Dynamics 365
SAP
CRM
Microsoft Office
Excel
Word
Landscaping
Manufacturing
Bilingual
Dealer Support
Conflict Resolution
Inventory Management
Order Management
Client Relations

Report this job