Find work in Canada.

585,898 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
SC
Security Dispatcher - Energy Sector
Securitas Canada
Windsor, ON
- Part-time
…dispatcher and demonstrates strong leadership, communication, and customer service skills, along with training in de-escalation and conflict management, and a commitment to maintaining a…
Added 2 mins ago
E
Dietary Supervisor (FSS) - Part Time (PT) - Arbour Heights
Extendicare
Kingston, ON · Arbour Heights
- Part-time
Post-secondary education and the successful completion of a recognized Food Services and Nutrition Management Program.
Added 2 mins ago
E
Dietary Aide (Part time) - Arbour Heights
Extendicare
Calgary, AB · Arbour Heights
- Part-time
Reporting to the Director of Culinary Services/the Dietary Manager, the Dietary Aide provides support to the set up, preparation, serving and clean up associated with all meal services in…
Added 2 mins ago
CC
Route Service Representative (4-Day Workweek)
Cintas Canada
Montreal, QC
- Full-time
Grow our existing customer base by upselling and cross-selling additional products and services
Added 2 mins ago
Registration & Financial Aid Assistant
University of Toronto
Toronto, ON · Scarborough, ON
Working under the direction of the Student Services Manager, the Registration & Financial Aid Assistant serves as the first point of contact for student inquiries relating to enrolment and…
Added 17 mins ago
NA
Heavy Duty Mechanic Subcontractor (Kearl)
North American Construction Group Inc.
Fort McMurray, AB
- Full-time
Order required repair parts, complete reports and fill out work orders.
Added 17 mins ago
Bilingual Business Development Representative
DHL Express (Canada), Ltd.
Montreal, QC · Lachine, Quebec
Prior experience with Customer Relationship Management tool.
Added 17 mins ago
FN
Mortgage Underwriter, Excalibur
First National Financial LP
Vancouver, BC
- Full-time
Negotiate loan terms (where applicable) in order to satisfy the interests of the broker, the client and First National.
Added 17 mins ago
M
Procurement Specialist
Multy
Vaughan, ON
- $85,000 to $100,000 CAD / year
- Full-time
…schedules for internal manufacturing operations to support customer order demand and safety stock…
Added 17 mins ago
SW
Human Resources Administrative Assistant
Smilegate West
Toronto, ON
- Full-time
Exceptional interpersonal skills with a customer-oriented approach to provide valuable services to every stakeholders in Smilegate West Inc.
Added 32 mins ago
T
Software Engineer II
TD
Toronto, ON · Montreal, QC
- Full-time
…plans, estimations, timelines and status updates to support management team / clients on prioritizing new and existing projects against IT requirements and business…
Added 32 mins ago
Warehouse Leadhand Kitchener
Tepperman's
Kitchener, ON
Your organizational and time management skills are exceptional, allowing you to multi-task efficiently in a fast-paced environment.
Added 32 mins ago
NR
Financial & Special Projects Consultant
Niagara Region
ON · Niagara, ON
- Full-time
Business Unit : Corporate Services Division : Financial Management & Planning
Added 32 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Airdrie, AB
- Full-time
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Added 32 mins ago
Analyst, Business Development
IFM Investors
Toronto, ON
Demonstrate proactive approach to relationship management within Client Solutions and with key IFM stakeholders in order to ensure delivery of strategic i
Added 32 mins ago
HB
Residential Underwriter
Hana Bank Canada
Toronto, ON · North York, ON
- Full-time
…to fulfill our role as a “Solution Provider” for our growing customer base in a rapidly changing financial environment. With 7 branches and a strong global network across 24 countries, we…
Added 32 mins ago
TH
SUPERVISEUR, SERVICES 90, 91 ET 96
The Home Depot Canada
Dartmouth, NS
- Full-time
Leading and Inspiring associates to build relationships with our customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong…
Added 32 mins ago
TS
Store Associate
The Salvation Army in Canada
Airdrie, AB
- Full-time
Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
Added 48 mins ago
GT
Technical Procurement Specialist
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
…sources and purchases specialized equipment, materials, and services for customer products. With strategic and technical expertise in marine products and systems, they collaborate with…
Added 48 mins ago
AG
Customer Care Representative
Activate Games
Winnipeg, MB
- Part-time
Requires higher degree of skill and ability to explain most complex matters to ensure customer satisfaction and retention, and to sell services, and may require considerable adaptation in…
Added 48 mins ago
A
Warehouse Director
Agropur
Boisbriand, QC
- Full-time
…automated systems, operational stability and an outstanding customer experience. Through strong leadership, the Warehouse Director creates a high-performance environment where employee…
Added 48 mins ago
A
Quality Assurance Specialist
Agropur
Boisbriand, QC · Longueuil, QC
- Full-time
The Quality Assurance Specialist ensures compliance with corporate, regulatory and customer requirements related to food safety, quality, traceability and product conformity, while acting…
Added 48 mins ago
C
PT Gas Bar Clerk (Warman Gas #434) Warman, SK - Saskatoon Co-op
Co-op
Warman, SK
- Part-time
To provide outstanding courteous customer service.
Added 48 mins ago
C
PT General Clerk (Watrous Gas #436) Watrous, SK - Saskatoon Co-op
Co-op
Watrous, SK
- Part-time
To provide outstanding courteous customer service.
Added 48 mins ago
C
3 PT General Clerk (Rosthern Hybrid #433) Rosthern, SK - Saskatoon Co-op
Co-op
Rosthern, SK
- Part-time
To provide outstanding courteous customer service.

Techo-Bloc

Customer Service Specialist

Longueuil, QC, Canada
Saint-Hubert, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

Build your career, one block at a time.

At Techo-Bloc, we manufacture pavers, retaining walls and masonry products that set the industry standard for quality, design and durability. We bring the same care to building our people's careers.

Founded in Quebec as a family business, Techo-Bloc now has more than 900 employees across 20+ sites in Canada and the United States. We grew because our people grew with us. Team spirit, respect and fairness guide every decision we make.

We are looking for a Customer Service Specialist to join our team in Saint-Hubert, QC. Lay the foundation for your future with us!

Job Description

Salary: $62,500–$72,500 (based on experience) + performance bonuses
Schedule: Monday to Friday | 9AM -6PM or 10AM -7PM

This is not a call center role. The Customer Service Specialist acts as a primary point of contact for dealers across Canada and the U.S., ensuring accurate order processing and timely follow-up. This role plays a critical operational function by ensuring services are executed accurately, issues are resolved quickly, and customers consistently receive a high‑touch, white‑glove experience. This role is ideal for someone who is organized, proactive, and comfortable taking ownership in a dynamic environment.

Key Responsabilities

Processing and managing customer orders (phone, email, online systems)
Answering product availability questions and proposing alternatives as needed
Following up on open orders and resolving issues proactively
Taking ownership of requests from start to resolution
Collaborating across departments to improve service flow and processes

A Day in the Life

Handling dealer calls and inquiries (approximately 20% of the day)
Processing orders and managing requests in internal systems
Responding to email inquiries
Coordinating with internal teams to resolve delivery or order issues
Troubleshooting and resolving problems efficiently

Qualifications

Qualifications & Skills

Bilingual (French & English) to support North American teams and clients
Post-secondary education or 3+ years’ experience in landscaping or manufacturing
1–3 years’ experience in Customer Service, Logistics, or a similar customer-facing role
Excellent communication, problem-solving, and multitasking skills
Proven ability to manage customer conflict with positive outcomes
White‑glove, customer-first mindset with strong ownership and follow-through
Comfortable in a fast-paced, team-oriented environment

Technical Requirements

Experience with ERP systems such as Microsoft Dynamics 365, SAP, etc.
Familiarity with CRM software is considered an asset
Overall strong computer proficiency
Proficiency with Microsoft Office (Excel and Word)

Additional Information

Techo-Bloc offers a structured and supportive environment where employees can build long-term careers. We provide competitive compensation and a full range of benefits, including:

Group insurance and RRSP with employer contribution
24/7 telemedicine and Employee Assistance Program
Training and career development opportunities
Performance-based bonuses
Employee recognition programs
Product discounts and workplace perks (snacks, events, free parking)

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. 

Apply About employer

More about this job

Responsibilities

The Customer Service Specialist acts as the primary point of contact for dealers, managing order processing and resolving delivery or product inquiries. They collaborate across departments to ensure accurate service execution and maintain a high-touch customer experience.

Requirements

Candidates must be bilingual in French and English and possess post-secondary education or 3+ years of experience in landscaping or manufacturing. Proficiency in ERP systems, CRM software, and Microsoft Office is required, along with 1-3 years of customer service or logistics experience.

Skills

Customer service
Order processing
Communication
Problem-solving
Multitasking
Conflict resolution
Microsoft Dynamics 365
SAP
CRM software
Microsoft Office
Excel
Word
Logistics
Bilingualism

Benefits

Group insurance
RRSP with employer contribution
24/7 telemedicine
Employee Assistance Program
Training and career development opportunities
Performance-based bonuses
Employee recognition programs
Product discounts
Workplace perks

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Logistics
ERP
Microsoft Dynamics 365
SAP
CRM
Microsoft Office
Excel
Word
Landscaping
Manufacturing
Bilingual
Dealer Support
Conflict Resolution
Problem Solving
Communication
Inventory Management
Customer Experience
Order Management

Report this job