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Added 1 min ago
CM
Project Control Manager
Cooper Moss Rutland
Remote, Canada
- Full-time
- Remote
Proficiency in Primavera P6, Microsoft Project, SAP, Oracle, Excel, Power BI and other relevant project controls systems.
Added 1 min ago
CM
Project Planner - Nuclear
Cooper Moss Rutland
Remote, Canada
- Full-time
- Remote
Proficient in Primavera P6 and/or Microsoft Project.
Added 16 mins ago
ME
Senior Accountant - Private Company Audit and Assurance
Manning Elliott LLP
Abbotsford, BC
- $70,000 to $95,000 CAD / year
- Full-time
Strong working knowledge of accounting systems and Microsoft Office, particularly Microsoft Excel
Added 16 mins ago
BL
Legal Administrative Assistant (Family Law)
BC Legal Management Association
Vancouver, BC
- Other
Proficiency with Microsoft Office, including Word, Outlook, and Excel; experience with LEAP, Elite 3E and 3E Workspace is an asset.
Added 16 mins ago
CG
Night Audit Ramada by Wyndham
Canalta Group
Drayton Valley, AB
- Full-time
Added 16 mins ago
AH
Registered Nurse
Alberta Health Services
Sedgewick, AB
- Part-time
Added 16 mins ago
AH
Registered Nurse
Alberta Health Services
Sedgewick, AB
- Full-time
Added 16 mins ago
AH
Registered Nurse - Continuing Care
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…demand and navigate through various computer programs including Microsoft Office (Word, Excel, Access, PowerPoint), Visio, Outlook and Internet. Physically capable of performing nursing…
Added 16 mins ago
AH
Instructor - Clinical Nurse Educator
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…Must have working knowledge of computer programs including Microsoft Office (Word, Excel, Access, PowerPoint), Visio, Outlook and Internet. Physically capable of performing nursing tasks…
Added 16 mins ago
AH
Coop Work Experience Student
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Internship
…Commitment to delivering high-quality support. Proficiency in Microsoft Office (Teams, Excel, Word, Power Point, Share Point and more) Knowledge of other computer applications (Power BI,…
Added 16 mins ago
AH
Physiotherapist I
Alberta Health Services
AB · Strathcona County, AB
- Full-time
…demand and navigate through various computer programs including Microsoft Office (Word, Excel, Access, PowerPoint), Visio, Outlook and…
Added 16 mins ago
AH
Registered Nurse - Continuing Care
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…demand and navigate through various computer programs including Microsoft Office (Word, Excel, Access, PowerPoint), Visio, Outlook and Internet. Physically capable of performing nursing…
Added 16 mins ago
AH
Registered Nurse - Continuing Care
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…demand and navigate through various computer programs including Microsoft Office (Word, Excel, Access, PowerPoint), Visio, Outlook and Internet. Physically capable of performing nursing…
Added 16 mins ago
YR
Abilities Management Specialist
York Region (The Regional Municipality of York)
Newmarket, ON
- Full-time
Added 16 mins ago
R
Associate Director, Liquidity & Funding Product Owner
RBC
Toronto, ON
- Full-time
Proficiency in liquidity management tools and Microsoft Office Suite.
Added 16 mins ago
AH
Senior Project Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…plans, status reports, and executive briefings. Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and project management software. Ability to plan,…
Added 16 mins ago
AH
Administrative Support IV
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…with a professional clinical team. Proficient knowledge of Microsoft 365 Programs, including excel, and other computer use. Demonstrated attention to detail and accuracy; ability to…
Added 46 mins ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
Added 1 hour ago
RB
Associate Director, Liquidity & Funding Product Owner
Royal Bank of Canada
Toronto, ON
- Full-time
Proficiency in liquidity management tools and Microsoft Office Suite.
Added 1 hour ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
computer skills, includes Microsoft Office Suite-365, Photoshop
Added 1 hour ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Computer literacy, including experience with Microsoft Office programs, Brightspace (D2L) or other learning management systems, and clinical documentation programs such as CompTracker.
Added 1 hour ago
E
Lead Mechanical Engineer
Englobe
Saskatoon, SK
- Full-time
…responsibilities is required; A comprehensive working knowledge of Microsoft Office and Excel, along with AutoCAD drafting experience are required. Experience with Revit would be considered…
Added 1 hour ago
HN
Human Resources Coordinator
Hartmann North America
Brantford, ON
- $60,000 to $62,000 CAD / year
- Full-time
Advanced proficiency in Microsoft Excel (formulas, lookups, table management)
Added 1 hour ago
BL
Junior Legal Administrative Assistant
BC Legal Management Association
Surrey, BC
- Other
Added 1 hour ago
SO
Administrative Assistant
SERVPRO of Vacaville / Dixon
Grand Rapids, MB
- Full-time

Techo-Bloc

Customer Service Specialist

Longueuil, QC, Canada
Saint-Hubert, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Company Description

Build your career, one block at a time.

At Techo-Bloc, we manufacture pavers, retaining walls and masonry products that set the industry standard for quality, design and durability. We bring the same care to building our people's careers.

Founded in Quebec as a family business, Techo-Bloc now has more than 900 employees across 20+ sites in Canada and the United States. We grew because our people grew with us. Team spirit, respect and fairness guide every decision we make.

We are looking for a Customer Service Specialist to join our team in Saint-Hubert, QC. Lay the foundation for your future with us!

Job Description

Salary: $62,500–$72,500 (based on experience) + performance bonuses
Schedule: Monday to Friday | 9AM -6PM or 10AM -7PM

This is not a call center role. The Customer Service Specialist acts as a primary point of contact for dealers across Canada and the U.S., ensuring accurate order processing and timely follow-up. This role plays a critical operational function by ensuring services are executed accurately, issues are resolved quickly, and customers consistently receive a high‑touch, white‑glove experience. This role is ideal for someone who is organized, proactive, and comfortable taking ownership in a dynamic environment.

Key Responsabilities

Processing and managing customer orders (phone, email, online systems)
Answering product availability questions and proposing alternatives as needed
Following up on open orders and resolving issues proactively
Taking ownership of requests from start to resolution
Collaborating across departments to improve service flow and processes

A Day in the Life

Handling dealer calls and inquiries (approximately 20% of the day)
Processing orders and managing requests in internal systems
Responding to email inquiries
Coordinating with internal teams to resolve delivery or order issues
Troubleshooting and resolving problems efficiently

Qualifications

Qualifications & Skills

Bilingual (French & English) to support North American teams and clients
Post-secondary education or 3+ years’ experience in landscaping or manufacturing
1–3 years’ experience in Customer Service, Logistics, or a similar customer-facing role
Excellent communication, problem-solving, and multitasking skills
Proven ability to manage customer conflict with positive outcomes
White‑glove, customer-first mindset with strong ownership and follow-through
Comfortable in a fast-paced, team-oriented environment

Technical Requirements

Experience with ERP systems such as Microsoft Dynamics 365, SAP, etc.
Familiarity with CRM software is considered an asset
Overall strong computer proficiency
Proficiency with Microsoft Office (Excel and Word)

Additional Information

Techo-Bloc offers a structured and supportive environment where employees can build long-term careers. We provide competitive compensation and a full range of benefits, including:

Group insurance and RRSP with employer contribution
24/7 telemedicine and Employee Assistance Program
Training and career development opportunities
Performance-based bonuses
Employee recognition programs
Product discounts and workplace perks (snacks, events, free parking)

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted. 

Apply About employer

More about this job

Responsibilities

The Customer Service Specialist acts as the primary point of contact for dealers, managing order processing and resolving delivery or product inquiries. They collaborate across departments to ensure accurate service execution and maintain a high-touch customer experience.

Requirements

Candidates must be bilingual in French and English and possess post-secondary education or 3+ years of experience in landscaping or manufacturing. Proficiency in ERP systems, CRM software, and Microsoft Office is required, along with 1-3 years of customer service or logistics experience.

Skills

Customer service
Order processing
Communication
Problem-solving
Multitasking
Conflict resolution
Microsoft Dynamics 365
SAP
CRM software
Microsoft Office
Excel
Word
Logistics
Bilingualism

Benefits

Group insurance
RRSP with employer contribution
24/7 telemedicine
Employee Assistance Program
Training and career development opportunities
Performance-based bonuses
Employee recognition programs
Product discounts
Workplace perks

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Processing
Logistics
ERP
Microsoft Dynamics 365
SAP
CRM
Microsoft Office
Excel
Word
Landscaping
Manufacturing
Bilingual
Dealer Support
Conflict Resolution
Problem Solving
Communication
Inventory Management
Customer Experience
Order Management

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