Delivery Lead

Company Description Techpros IT Solutions Inc. provides end-to-end technology services and support across modern enterprise platforms. The team specializes in Salesforce, DevOps, Salesforce DevOps, Java, Spring Boot, Hibernate, Full Stack, and MEAN Stack development, as well as solution architecture. The company focuses on helping clients transform their technology landscape with scalable, reliable, and secure solutions. Professionals joining Techpros IT Solutions Inc. can expect to work with diverse technologies and contribute to complex, high-impact projects for a variety of clients.

Role Description The Delivery Lead is responsible for overseeing the planning, execution, and successful delivery of client projects across Salesforce, DevOps, and full stack development initiatives. This contract role is hybrid, based in Toronto, ON, with a mix of on-site collaboration and work-from-home flexibility. Day-to-day responsibilities include managing project timelines and milestones, coordinating cross-functional technical teams, tracking progress, and ensuring deliverables meet quality, budget, and scope requirements. The Delivery Lead will facilitate communication between stakeholders, remove delivery roadblocks, manage risks and issues, and maintain clear documentation and reporting. The role also involves supporting solution design discussions, aligning delivery practices with client expectations, and continuously improving processes and standards.

Qualifications

• 8+ years in software engineering, with 5+ years hands on on the Salesforce platform (Sales, Service, Experience, or Financial Services Cloud).
• 5+ years leading engineering teams/squads (manager/lead role), including coaching, performance, and hiring; experience leading multiple pods is an asset.
• Proven delivery of complex Salesforce programs across design, build, test, and implementation in a regulated environment.
• Strong grasp of Apex, LWC, Visualforce, SOQL; familiarity with integration patterns (REST/SOAP APIs, event driven, middleware).
• Experience with API driven, microservice oriented architectures and integrating Salesforce with enterprise platforms.
• Demonstrated excellence in SDLC governance, change management, version control (Git), CI/CD automation, code quality, and automated testing.
• Cross functional leadership with product, architecture, risk, compliance, security, and operations.
• Ability to set engineering KPIs, interpret metrics, and drive continuous improvement.
• At least one current Salesforce certification (to be verified) from:
• o Salesforce Developer I or II
• o Salesforce Platform App Builder
• o Salesforce Administrator
• o Salesforce Architect (Application/System/Overall)
• o Sales Cloud Consultant (or Service Cloud Consultant)
• Experience with nCino and/or implementation in financial services.
• Exposure to multiple Salesforce clouds (e.g., Experience, Marketing, Financial Services Cloud).
• Knowledge of Einstein AI, Data Cloud, OmniStudio, Flow Orchestration.
• Background managing vendor solutions and optimizing cost/performance.
• Experience managing an engineering operating budget.
• SAFe/Agile leadership certification (e.g., SA, SASM, PAL).