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Added 8 mins ago
Stock Service
London Drugs Limited
Gibsons, BC
$18.25 to $21.04 CAD / hour
Other
…out direct orders, filling ad stocks and out of stocks, label maintenance, housekeeping and facing, as well as other duties as…
Added 53 mins ago
(CAN) Stockperson/Cartpusher
Walmart Canada
Red Deer, AB
Contract
…on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 53 mins ago
(CAN) Stockperson/Cartpusher
Walmart Canada
Thompson, MB
Full-time
…on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 53 mins ago
(CAN) Stockperson/Cartpusher
Walmart Canada
Brandon, MB
Full-time
…on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 53 mins ago
Project Coordinator
Five Star Contracting
Toronto, ON · North York, ON
Full-time
Assist in dispatching appropriate trades or personnel for repair and maintenance requests
Added 53 mins ago
(CAN) Stockperson/Cartpusher
Walmart Canada
St. Thomas, ON
Full-time
…on safety, this role supports smooth store operations while building valuable skills in retail, teamwork, and customer…
Added 1 hour ago
Janitorial Maintenance
Pilot Company
Kapuskasing, ON
Full-time
Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the…
Added 1 hour ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…incumbent will also contribute to platform policy development and building internal capacity across the…
Added 1 hour ago
Waterfront Operations Coordinator
Jobbe
Halifax, NS
Full-time
…stakeholder support, conducts routine inspections, assists with maintenance, and supports compliance with organizational, safety, and environmental standards. The Waterfront Operations…
Added 1 hour ago
General Operator
Samuel, Son & Co.
Markham, ON
Full-time
At Samuel we believe in a culture of equality. Respect and integrity are at our core. We are committed to building and creating an environment that is open and welcoming for everyone.
Added 2 hours ago
Sous Chef (2026-10841)
Verve Senior Living
Toronto, ON · North York, ON
Full-time
Ensures that the food services department and related areas, dining rooms, and snack areas meet environmental safety standards. Reports any hazards including faulty equipment to maintenance.
Added 2 hours ago
Senior Program Manager, Vendor and Scaled Operations
Javelin Venture Partners
ON · Ontario, Canada
Full-time
…people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our…
Added 2 hours ago
machine operator - textile fibre and yarn preparation
Filature Lemieux Inc.
Saint-Éphrem-de-Beauce, QC
Full-time
Added 2 hours ago
Senior Native Engineer, Partnerships
Javelin Venture Partners
ON · Ontario, Canada
Full-time
…people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our…
Added 2 hours ago
Senior Software Engineer, Design Systems
Javelin Venture Partners
ON · Ontario, Canada
Full-time
…people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our…
Added 2 hours ago
Human Resources Coordinator
Classic Fire + Life Safety
Toronto, ON
Full-time
Our goal is to partner with our customers, to ensure their buildings, and the people in them are safe, from new building construction activities, modernization activities, and demand for…
Added 2 hours ago
Sprinkler Fitter
Classic Fire + Life Safety
Calgary, AB
Full-time
Our goal is to partner with our customers, to ensure their building, and the people in them are safe, from new building construction activities, modernization activities, and demand for…
Added 2 hours ago
Lead Apprenticeship, TrainingNew
Glencore Canada
Sparwood, BC
$123,000 to $144,000 CAD / year
Full-time
…responsible resource development, environmental performance and building strong partnerships with communities and Indigenous…
Added 2 hours ago
Supervisor, Temple Facilities Assistant - Toronto Temple
A Igreja de Jesus Cristo dos Santos dos Últimos Dias
Brampton, ON
Full-time
Assists the Building Engineer in the general supervision of the physical plant.
Added 2 hours ago
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
Full-time
Ensure appropriate performance and maintenance of anesthesia related equipment
Added 2 hours ago
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
Full-time
Ensure appropriate performance and maintenance of anesthesia related equipment
Added 2 hours ago
Arborist Apprentice
Brad Ryan - Wright Canada Holdings LTD
Ottawa, ON · CAN - Field - ON
Full-time
Because we’re not building a revolving door - we’re building a team. We’re employee-owned, focused on mentorship, and committed to safety, career growth, and respect. You won’t be a number…
Added 2 hours ago
Maintenance Technician
Avantor
Sidney, BC · CAN-BC Sidney
Full-time
Seastar Chemicals ULC, a division of Avantor, a Global Fortune 500 company, is looking for a dedicated Maintenance Technician for our Manufacturing Operations organization.
Added 2 hours ago
Sr. Production Associate
Avantor
Sidney, BC · CAN-BC Sidney
Full-time
Work collaboratively with Production, Maintenance, and Warehouse teams to achieve operational and service goals.
Added 3 hours ago
PDC Prototype Tool Maker
Flex-N-Gate
Bradford West Gwillimbury, ON
Full-time
The Tool Maker is responsible for building, repairing, and maintaining precision tools, dies, fixtures, and molds used in the production of automotive components. This role requires a high…

Techtronic Industries Canada Inc.

Customer Service Representative

Ottawa, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Customer Service Representative

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent | Ottawa FSC (2243 Gladwin Crescent, Ottawa, ON K1B 4K9) | *E1

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

We are looking for an enthusiastic and experienced individual to fill the role of Customer Service Representative at our Milwaukee Tool Factory Service Centre.

The Customer Service Representative will be responsible for delivering best in class service to all our customers both internally and externally.

A successful candidate will have intellectual curiosity, organization, enthusiasm, a team-player mentality, and a drive to win.

What You Will Do

Deliver best-in-class service to our customers
Perform counter procedures including answering phones, placing orders, logging in tools, completing inventory counts, and assisting walk-in customer traffic
Maintain monetary transactions, record maintenance, and assist with inventories as required.
Prioritize in-branch repairs
Conduct warranty assessments and instant tool replacements
Showroom merchandising and stock replenishment
Continuously develop and maintain strong product knowledge

What You Will Bring

Must possess effective business communication skills, initiative, and organizational skills
Outgoing – excels in end-user engagement and conflict resolutions
Strong computer skills
Strong attention to detail and ability to stay organized
Team-oriented and capable of working independently
Experience with electric tools is a strong asset
Bilingual Preferred
High school diploma

What You Will Benefit From

Extensive health benefits, including vision and dental care
Retirement Savings Plan with Employer Matching Contributions
Competitive Base Salary (45K to 46K)
Paid time off and employee discount programs
Annual $500 Wellness Program allowance

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

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More about this job

Responsibilities

Provide customer service to internal and external customers, handling phone inquiries, orders, tool intake, inventory counts, and walk-in traffic. Prioritize repairs, assess warranty claims and replacements, maintain transaction records, replenish showroom stock, and build product knowledge.

Requirements

A high school diploma is listed, along with effective communication, initiative, organization, strong computer skills, attention to detail, and the ability to work both independently and as part of a team. Customer engagement and conflict-resolution skills are important; electric tool experience is an asset, and bilingual ability is preferred.

Skills

Customer Service
Business Communication
Organization
Initiative
Customer Engagement
Conflict Resolution
Computer Skills
Attention To Detail
Teamwork
Independent Work
Product Knowledge
Inventory Management
Order Processing
Warranty Assessment
Merchandising
Bilingual Communication

Benefits

Health Benefits
Vision Care
Dental Care
Paid Time Off
Employee Discounts
Annual Wellness Program Allowance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Factory Service Centre
Power Tools
Electric Tools
Phone Support
Order Processing
Tool Intake
Inventory Counts
Inventory Management
Walk-In Customer Service
Monetary Transactions
Record Maintenance
Repair Prioritization
Warranty Assessment
Tool Replacement
Showroom Merchandising
Stock Replenishment
Product Knowledge
Business Communication
Conflict Resolution
Computer Skills
Bilingual

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