Jobs in Canada

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Added 2 mins ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 2 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 2 mins ago
Financial Manager
Husky Technologies
Bolton, ON
Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 2 mins ago
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 2 mins ago
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 2 mins ago
Commercial Banker Technology - Market Executive - Executive Director
JPMorgan Chase & Co.
Toronto, ON
Full-time
Champion a culture of innovation and a customer centric mindset balanced with the ability to manage risk (credit, operational, and reputational) appropriately
Added 17 mins ago
Welding Supervisor
SMS Equipment Inc.
Fort McMurray, AB
Full-time
This position is classified as a Frontline Leader role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and…
Added 17 mins ago
Nutrition Associate
Hamilton Health Sciences
Hamilton, ON
Part-time
…patients; tray collection; diet changes; dishwashing; cleaning and customer…
Added 31 mins ago
Director, Sales & Marketing
Talent Edge
Vancouver, BC
$160,000 to $200,000 CAD / year
Full-time
…management software company into an established global provider of customer relationship management…
Added 47 mins ago
Specialist, Quality Control Documentation
Velan Inc.
Montreal, QC
Velan is a global leader in the design and manufacture of industrial valves. Founded in Montreal, the company is recognized for the quality of its products, its technical expertise, and its…
Added 47 mins ago
Driver (Part-Time)
EBlock Inc.
Goffs, NS
$17 to $19.5 CAD / hour
Part-time
Drive vehicles to/from designated areas on Auction premises and to/from customer dealerships and businesses, while observing Auction driving rules, following the rules of the road, and…
Added 47 mins ago
Boston Pizza - Host
Bingemans Inc
Kitchener, ON
Up to $17.6 CAD / hour
Part-time
…and off-site events, with over 70 years of successful event…
Added 47 mins ago
Technician - Trailer
Transx Ltd
Montreal, QC
Full-time
…our people. We are continually looking to provide a better customer experience and to offer our customer a higher repair…
Added 47 mins ago
Reefer Technician
Transx Ltd
Vaudreuil-Dorion, QC
Full-time
…our people. We are continually looking to provide a better customer experience and to offer our customer a higher repair…
Added 47 mins ago
Customer Service Representative Level 2
Transx Ltd
Rosser, MB
The TransX Group of Companies has an exciting opportunity for a Customer Service Representative – Level 2 to join the Customer Service department. Reporting to the Customer Service Manager…
Added 47 mins ago
Customer Service Representative
Transx Ltd
Rosser, MB
Full-time
Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver…
Added 47 mins ago
Customer Service Representative
Transx Ltd
Rosser, MB
Part-time
Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver…
Added 47 mins ago
Forklift Operator
Transx Ltd
Calgary, AB
Full-time
Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver…
Added 47 mins ago
Dispatch Level 2
Transx Ltd
New Westminster, BC
Full-time
Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver…
Added 47 mins ago
Dock Supervisor
Transx Ltd
Edmonton, AB
Full-time
Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver…
Added 47 mins ago
Logistics Coordinator
Transx Ltd
Mississauga, ON · Rosser, MB
Full-time
…service or documentation issues, and deliver an exceptional customer experience to support business growth and network…
Added 47 mins ago
Accounting Specialist - Level 2
Transx Ltd
Rosser, MB
Full-time
As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.
Added 47 mins ago
HACCP & CTPAT/PIP Specialist
Transx Ltd
Calgary, AB · Rosser, MB
Full-time
TransX Ltd is a leader in the transportation industry, committed to excellence in safety, innovation, and customer satisfaction. We are looking for a dedicated HACCP and CTPAT/PIP…
Added 1 hour ago
Branch Manager
WGI Group
ON
$90,000 to $125,000 CAD / year
Full-time
…of the branch, including operations, production, sales and customer relationships, quality, safety, inventory, shipping and receiving, purchasing, and financial…
Added 1 hour ago
Sales Associate
Carters Inc.
Winnipeg, MB
Part-time
Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience

Techtronic Industries Canada Inc.

Customer Service Representative

Ottawa, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Customer Service Representative

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent | Ottawa FSC (2243 Gladwin Crescent, Ottawa, ON K1B 4K9) | *E1

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

We are looking for an enthusiastic and experienced individual to fill the role of Customer Service Representative at our Milwaukee Tool Factory Service Centre.

The Customer Service Representative will be responsible for delivering best in class service to all our customers both internally and externally.

A successful candidate will have intellectual curiosity, organization, enthusiasm, a team-player mentality, and a drive to win.

What You Will Do

Deliver best-in-class service to our customers
Perform counter procedures including answering phones, placing orders, logging in tools, completing inventory counts, and assisting walk-in customer traffic
Maintain monetary transactions, record maintenance, and assist with inventories as required.
Prioritize in-branch repairs
Conduct warranty assessments and instant tool replacements
Showroom merchandising and stock replenishment
Continuously develop and maintain strong product knowledge

What You Will Bring

Must possess effective business communication skills, initiative, and organizational skills
Outgoing – excels in end-user engagement and conflict resolutions
Strong computer skills
Strong attention to detail and ability to stay organized
Team-oriented and capable of working independently
Experience with electric tools is a strong asset
Bilingual Preferred
High school diploma

What You Will Benefit From

Extensive health benefits, including vision and dental care
Retirement Savings Plan with Employer Matching Contributions
Competitive Base Salary (45K to 46K)
Paid time off and employee discount programs
Annual $500 Wellness Program allowance

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

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More about this job

Responsibilities

Provide customer service to internal and external customers, handling phone inquiries, orders, tool intake, inventory counts, and walk-in traffic. Prioritize repairs, assess warranty claims and replacements, maintain transaction records, replenish showroom stock, and build product knowledge.

Requirements

A high school diploma is listed, along with effective communication, initiative, organization, strong computer skills, attention to detail, and the ability to work both independently and as part of a team. Customer engagement and conflict-resolution skills are important; electric tool experience is an asset, and bilingual ability is preferred.

Skills

Customer Service
Business Communication
Organization
Initiative
Customer Engagement
Conflict Resolution
Computer Skills
Attention To Detail
Teamwork
Independent Work
Product Knowledge
Inventory Management
Order Processing
Warranty Assessment
Merchandising
Bilingual Communication

Benefits

Health Benefits
Vision Care
Dental Care
Paid Time Off
Employee Discounts
Annual Wellness Program Allowance

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Factory Service Centre
Power Tools
Electric Tools
Phone Support
Order Processing
Tool Intake
Inventory Counts
Inventory Management
Walk-In Customer Service
Monetary Transactions
Record Maintenance
Repair Prioritization
Warranty Assessment
Tool Replacement
Showroom Merchandising
Stock Replenishment
Product Knowledge
Business Communication
Conflict Resolution
Computer Skills
Bilingual

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