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Added 13 mins ago
BU
Install Technician
Brandon University
Elkhorn, MB
- Full-time
Are you someone who takes pride in building something that lasts? If you enjoy hands-on work, working with a great team, and seeing the finished result of a job well done, this could be the…
Added 13 mins ago
H
Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
Lead and mentor a distributed team of account managers and customer success professionals to achieve revenue targets.
Added 13 mins ago
H
Customer Support Specialist
Haystack
Canada
- $65,000 CAD / year
- Full-time
…are seeking a dedicated professional to join their support team to help practitioners navigate complex software solutions and deliver exceptional…
Added 13 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Lead the annual operating and capital budgeting processes, forecasting activities, and long-range financial planning.
Added 13 mins ago
NB
Senior Manager – Practice Management and adoption
National Bank of Canada
Montreal, QC
- Full-time
A career as Senior Manager – Practice Management and adoption within the Best Practices team at National Bank Financial means playing a strategic role in evolving the coaching experience,…
Added 13 mins ago
1
Assistant Office Manager - 12853
123Dentist
Toronto, ON
- $25 to $27 CAD / hour
- Full-time
- Temporary
The ideal Assistant Office Manager for our team will be highly motivated to lead and support our front desk team, promote a positive and collaborative workplace, and ensure the smooth…
Added 27 mins ago
Senior Software Engineer, Scheduling
Toast
Toronto, ON
…through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. Join us as we empower the restaurant community to…
Added 43 mins ago
BT
Senior Accountant
Baker Tilly Canada
Thompson, MB
- Full-time
We are looking for a Senior Accountant to join our team in Thompson, Manitoba - this is a role where your expertise will drive meaningful outcomes, and your ambition will help shape what…
Added 43 mins ago
Car Sales Advisor
The Jim Pattison Auto Group
Surrey, BC
…driven, tech-savvy, and personable individual to join our sales team as a Product Advisor. If you are dedicated to delivering excellent customer satisfaction and building strong…
Added 1 hour ago
UA
Plant Manager
Umbilical Advanced
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…programme, the business is seeking an experienced Plant Manager to lead the overall manufacturing operation, drive operational performance and develop a high-performing management…
Added 1 hour ago
M
Ad Success Team Lead
MediaMint
Toronto, ON
- Full-time
The Ad Success Representative – Team Lead is responsible for driving operational excellence, client trust, team performance, and strategic impact across the ASR function. This role serves…
Added 1 hour ago
EE
Principal Power System Engineer
Envision Energy
Montreal, QC
- Full-time
Lead and manage complex in-house grid connection studies (Steady State, RMS, EMT, Power Quality & Small signal) for connection of Wind farms, BESS and Hybrid projects;
Added 1 hour ago
Advisory Support Director
Lloyds Register
Halifax, NS
We are continuing our development into a truly global team so that we can effectively provide value-added services and support to our clients and LR teams. We are creating a single global…
Added 1 hour ago
RR
Remote Cold Caller and Appointment Setter
Reel Recruit
Remote, Canada
- Contract
- Remote
Stage 2 is a final interview with one of our management team.
Added 1 hour ago
K
Senior Accountant, Audit - Enterprise
KPMG
Kingston, ON
- Full-time
…balance is how our values show up – in how we work, how we lead, and what we…
Added 1 hour ago
B
Product Marketing Lead
Bizzabo
Montreal, QC
- Full-time
You'll own how Bizzabo is understood: by buyers, by our sales team, by analysts, and by the AI agents our own teams now work with every day.
Added 1 hour ago
B
Product Marketing Lead
Bizzabo
Toronto, ON
- Full-time
You'll own how Bizzabo is understood: by buyers, by our sales team, by analysts, and by the AI agents our own teams now work with every day.
Added 1 hour ago
D
Lockout/Tagout Team Lead
Davie
Quebec, QC
- Full-time
As a Lockout/Tagout (LOTO) Team Lead you are responsible for implementing, controlling, and enforcing LOTO processes on all shipboard systems to ensure worker safety across all projects…
Added 1 hour ago
AN
Expression of Interest: Treaty Education Lead (Acting Assignment)
ANGLOPHONE NORTH SCHOOL DISTRICT
Miramichi, NB
- Full-time
Treaty Education Lead (1-Year Term | 2026-2027 School Year)
Added 1 hour ago
M
Technical Account Manager - Programmatic
MediaMint
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $85,000 CAD / year
- Full-time
Team Lead - Technical Account Manager – Programmatic Advertising
Added 1 hour ago
B&
Seasonal Retail Sales Associate-WILLOWBROOK SHOPPING CENTRE
Bath & Body Works
Langley (District), BC · Langley, BC
- $19.25 USD / hour
- Part-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 1 hour ago
GW
Senior Law Clerk - Corporate Services
Gowling WLG
Toronto, ON
- $78,000 to $88,000 CAD / year
- Full-time
…and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career…
Added 1 hour ago
B&
Seasonal Retail Sales Associate-BRAMALEA CITY CENTRE
Bath & Body Works
Brampton, ON
- $18.95 USD / hour
- Part-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 1 hour ago
SC
chef de quart - Store# 55243, SERGE-PEPIN & YVON L'HEUREUX
Starbucks Coffee Company
Beloeil, QC
- Full-time
…in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing…
Added 2 hours ago
T
Manager, Engineering – Accounts
TD
Toronto, ON
- Full-time
Lead team building scalable and resilient technology solutions using modern engineering practices.

Techtronic Industries Canada Inc.

Customer Service Representative - Milwaukee Tool

Dartmouth, NS, Canada

Competitive base salary - $45,000 - $46,000 Annually · Full-time

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Job details

Pay: Competitive base salary - $45,000 - $46,000 Annually
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Customer Service Representative

Techtronic Industries Inc. | Milwaukee®

Full-Time | Permanent | 50 Akerley Blvd Unit 2, Dartmouth, NS | E1

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

We are looking for an enthusiastic and experienced individual to fill the role of Customer Service Representative at our Milwaukee Tool Factory Service Centre.

The Customer Service Representative will be responsible for delivering best in class service to all our customers both internally and externally.

A successful candidate will have intellectual curiosity, organization, enthusiasm, a team-player mentality, and a drive to win.

What You Will Do

Deliver best-in-class service to our customers
Perform counter procedures including answering phones, placing orders, logging in tools, completing inventory counts, and assisting walk-in customer traffic
Maintain monetary transactions, record maintenance, and assist with inventories as required.
Prioritize in-branch repairs
Conduct warranty assessments and instant tool replacements
Showroom merchandising and stock replenishment
Continuously develop and maintain strong product knowledge

What You Will Bring

Must possess effective business communication skills, initiative, and organizational skills
Outgoing – excels in end-user engagement and conflict resolutions
Strong computer skills
Strong attention to detail and ability to stay organized
Team-oriented and capable of working independently
Experience with electric tools is a strong asset
High school diploma

What You Will Get

Competitive base salary - $45,000 - $46,000 Annually
Health Benefits Coverage, including $500 annual Wellness Program
Registered Retirement Savings Plan with Employer Matching Contributions
Paid time off and employee discount programs
Employee recognition and incentive programs, plus award-winning culture!
Monday-Friday, 8-4:30pm schedule

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

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More about this job

Responsibilities

Provide customer service to internal and external customers, handling phone inquiries, orders, tool intake, inventory counts, and walk-in traffic. Prioritize repairs, assess warranty claims, process instant tool replacements, maintain records and transactions, replenish showroom stock, and build product knowledge.

Requirements

A high school diploma is required, along with effective communication, initiative, organizational ability, strong computer skills, and attention to detail. Candidates should be outgoing, able to engage customers and resolve conflicts, and comfortable working both independently and as part of a team; electric tool experience is an asset.

Skills

Customer Service
Business Communication
Organization
End-User Engagement
Conflict Resolution
Computer Skills
Attention to Detail
Teamwork
Independent Work
Product Knowledge
Inventory Management
Order Processing
Warranty Assessment
Merchandising
Electric Tool Knowledge

Benefits

Health Benefits Coverage
Annual Wellness Program
Registered Retirement Savings Plan With Employer Matching Contributions
Paid Time Off
Employee Discount Programs
Employee Recognition and Incentive Programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Milwaukee Tool
Power Tools
Accessories
Hand Tools
Factory Service Centre
Phone Support
Order Processing
Tool Intake
Inventory Counts
Walk-In Customer Service
Monetary Transactions
Record Maintenance
Repair Prioritization
Warranty Assessments
Instant Tool Replacements
Showroom Merchandising
Stock Replenishment
Product Knowledge
Conflict Resolution
Computer Skills
Electric Tools

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