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Added 1 min ago
NH
Clinical Supervisor (Temporary, Full-Time)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
…a leader who facilitates and mentors the interprofessional team to effectively manage of care delivery, utilization of resources, and support patients to be supported in right place at the…
Added 1 min ago
S
Vice President, Quality & Chief Nursing and Allied Health Officer
Sanya’k̓ula
Vancouver, BC
- Full-time
Advances professional practice and workforce strategies that optimize scope of practice and team-based models of care; ensures consistency and excellence in professional standards; aligns…
Added 1 min ago
HM
Family Practitioner/General Practitioner
Health Match BC
Kelowna, BC
- Full-time
…seniors’ health in the community. The program is staffed with a Team Lead, nursing, allied health clinicians, geriatricians (1 local, 2 visiting), family physicians and medical office…
Added 1 min ago
HM
Family Practitioner/General Practitioner
Health Match BC
Penticton, BC
- Internship
The Penticton UPCC consists of family physicians (FPs), nurse practitioners (NPs), registered nurse team lead, primary care registered nurses (RNs), social workers (SWs), medical office…
Added 1 min ago
HM
Family Practitioner/General Practitioner
Health Match BC
Penticton, BC
- Internship
The Penticton UPCC consists of family physicians (FPs), nurse practitioners (NPs), registered nurse team lead, primary care registered nurses (RNs), social workers (SWs), medical office…
Added 1 min ago
HM
Anesthesiology
Health Match BC
New Westminster, BC
- Full-time
…dedicated and collegial Anesthesiologists to join our expanding…
Added 1 min ago
HM
Psychiatry
Health Match BC
Kamloops, BC
- Full-time
You’ll integrate your expertise with a multidisciplinary team that includes psychiatrists, psychologists, pediatricians, and social workers. Your collaborative efforts will place you at the…
Added 1 min ago
SA
Senior Multi-unit Restaurant Operations Leader
SSP America
Richmond, BC
- Full-time
Join Our Team as a Senior Operations Manager – Food & Beverage!
Added 1 min ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 1 min ago
P
Inbound Business Development Representative
PheedLoop
Toronto, ON
- Full-time
You’ll work closely with leadership to improve CRM processes, organize sales content, develop reporting, and support the team with everything they need to succeed.
Added 1 min ago
SN
Senior Accountant
Science North & Dynamic Earth
Sudbury, ON
- Full-time
We are currently recruiting for a Senior Accountant to join our team of accounting professionals supporting a wide variety of business and financial needs across the organization. This role…
Added 1 min ago
Operations Manager - Delta, BC
Specsavers
Burnaby, BC
Lead the day-to-day management of warehouse and manufacturing operations, providing visible operational support across all shifts.
Added 17 mins ago
CB
Baker- Part-Time- Stratford Mall
COBS Bread
Stratford, ON
- Part-time
…you to grow, connect with your community, have fun with your team, and to share in something more. We've got exciting plans in place for you as a passionate, inquisitive and eager team…
Added 47 mins ago
LT
Air Weapons Systems Instructor
L3Harris Technologies
QC · Port-Alfred, QC
- Full-time
Perform tasks assigned by Lead Instructor, Team Leader and Supervisor.
Added 47 mins ago
SA
Operations Director
SAMSIC Assistance Canada Inc
Dorval, QC
- Full-time
Lead, structure, and inspire a team of managers, supervisors, and more than 600 frontline employees.
Added 47 mins ago
E
Electrical Engineer
Eneon-ES
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
…energy and energy management industries. We are a tight-knit team of seasoned professionals who engineer, integrate, and operate premium BESS solutions across North…
Added 47 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 47 mins ago
LC
Floral Department Manager Full Time Day
Loblaw Companies Limited
Hamilton, ON
- Full-time
- Lead, coach and motivate colleagues to achieve success and foster colleague growth
Added 47 mins ago
TA
SALES LEAD - PART TIME - CALL IT SPRING
The Aldo Group Inc / Le Groupe Aldo Inc.
Ottawa, ON
- Part-time
Reporting to the Store Manager, the Part-Time Sales Lead plays a key role in driving results and supporting the team. You lead by example by helping hit sales targets, coaching associates,…
Added 47 mins ago
H
Structural BIM Designer
HDR
Vancouver, BC
- Full-time
…built environment. This isn’t just a job, it’s a chance to lead innovation, engineer impact, and build a legacy of…
Added 1 hour ago
FL
Gérant de magasin / Store Manager
Foot Locker
Montreal, QC
- Full-time
…helping others deliver a great in-store Customer experience. Your team responds when you lead, and they want to work hard for you. Reporting to the District Manager, you will be accountable…
Added 1 hour ago
KC
Senior Consultant SAP - IT Risk Services
KPMG Canada
Toronto, ON
- Full-time
Our Technology Risk Consulting services team is growing and we are looking for a Senior Consultant - SAP Security and GRC Implementation to join our team in Toronto. The Technology Risk…
Added 1 hour ago
PT
Control Systems Engineer
ProSlide Technology
Ottawa, ON
- Full-time
This role requires a deep understanding of safety standards and their application. The successful candidate will lead controls related development projects, ensure compliance with…
Added 1 hour ago
CB
Sales Assistant- Part-Time- White Oaks Mall
COBS Bread
London, ON
- Part-time
Demand for COBS Bread is unprecedented in this time of need, and we are hiring sales team members to help serve our community.
Added 1 hour ago
CB
Baker - Full-Time with Benefits- Stratford Mall
COBS Bread
Stratford, ON
- Full-time
Through development programs that provide you with opportunities to lead teams, and take charge when it comes to production, marketing, and sales, we're invested in offering you the…

Techtronic Industries Canada Inc.

Service Order Resolution Rep

Georgina, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Service Order Resolution Rep

Techtronic Industries Inc. | Milwaukee®, RYOBI®, Hoover®

Full-Time | Permanent | Georgina, ON | Mon-Fri 7am - 3:30pm | CAN E2

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

What you Will Do

Partner with customer service team to resolve customer inquiries and concerns
Maintain turn time metrics of 24-36 hours for order resolution replies
Maintain daily performance tracking and record keeping of Order Entry
Draft and fulfill “No Charge” orders company wide
Assist team lead and other department SMEs
Provide support in other order management areas as needed
Assist with training as needed
Practice 5S and safety
Take appropriate corrective action for continuous quality improvement and customer satisfaction
Able to react to change effectively and handle other tasks as assigned, including working daily and weekend overtime as needed
Other duties as assigned.

Physical Demands

Repetitive motion
Must be able to lift up to 40 pounds

What you Will Bring

High School or GED diploma required
Proficient typing and ten key skills
Proficient in Microsoft Office
AX experience required
HJ experience preferred
Excellent communication skills, both verbal and written

Physical and Weightlifting Demands

The physical and weightlifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Get:

At TTI Canada, we’re proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth:

100% employer-paid health and dental coverage - for you and your family
Competitive hourly salary $28.29
Company-matched savings plan - we’ll match your contributions up to 6% of your earnings
$500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)
Generous paid time off, including vacation, personal days, and volunteer time
Access to virtual healthcare services - anytime, anywhere
Exclusive employee perks - including brand discounts & preferred pricing with external vendors
Education reimbursement program - supporting your continued learning and development

Visit our: Company Website, LinkedIn and Instagram today

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

Apply About employer

More about this job

Responsibilities

Resolve customer inquiries and concerns with the customer service team, maintain order-resolution response targets, and track order-entry performance. Draft and fulfill no-charge orders, support order management and training, and contribute to safety and continuous quality improvement.

Requirements

A high school diploma or GED is required, along with proficient typing, ten-key, and Microsoft Office skills. Microsoft Dynamics AX experience is required, HJ experience is preferred, and strong written and verbal communication skills are needed.

Skills

Customer Inquiry Resolution
Order Management
Order Entry
Typing
Ten-Key Data Entry
Microsoft Office
Microsoft Dynamics AX
HJ
Written Communication
Verbal Communication
Performance Tracking
Record Keeping
Training
5S
Safety Practices

Benefits

Employer-Paid Health And Dental Coverage
Company-Matched Savings Plan
Flexible Wellness Credits
Paid Vacation And Personal Days
Paid Volunteer Time
Virtual Healthcare Services
Employee Discounts
Education Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiry Resolution
Order Resolution
Order Management
Order Entry
No-Charge Orders
Microsoft Office
Microsoft Dynamics AX
HJ
Typing
Ten-Key Data Entry
Performance Metrics
Record Keeping
Training
5S
Safety
Customer Satisfaction
Overtime
Power Tools
Accessories
Hand Tools

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