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Added 26 mins ago
Supervisor, Logistics
Apotex
Toronto, ON · North York, ON
…reinforce and encourage high performance culture and a safe working environment for all…
Added 26 mins ago
OF
Group Fitness Coach
Orangetheory Fitness 10076
AB · Grande Prairie, AB
- $30 to $65 CAD / hour
- Part-time
Orangetheory Fitness is committed to being an equal employer and a leader in supporting and valuing the diversity of the people, organizations, and communities we serve. Orangetheory…
Added 40 mins ago
A
EW Specialist
Actalent
Ottawa, ON
- $60 to $80 CAD / hour
- Full-time
The position is embedded at the Naval Electronic Warfare Centre (NEWC) in Ottawa, Canada, and involves working five days a week in a highly confidential environment. You will report to and…
Added 55 mins ago
EL
Beauty Advisor/Artist Freelancer/On-Call
Estée Lauder Companies
Richmond, BC
- Full-time
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to…
Added 1 hour ago
GT
VP, Digital Experience & Growth
Goway Travel
Toronto, ON
- Full-time
If you thrive in an environment where innovation meets real-world impact, this role offers the opportunity to shape the technology behind unforgettable journeys.
Added 1 hour ago
J
Manager, Payroll
Jobgether
Canada
- Full-time
We are seeking an experienced payroll leader to oversee Canadian payroll and tax operations across multiple business entities, supporting approximately 800 employees. This role combines…
Added 1 hour ago
TB
Staff Accountant II (Contract)
The Bradford Group
London, ON
- $65,000 to $70,000 CAD / year
- Temporary
The Bradford Exchange Group is a global leader in direct-to-consumer marketing of collectibles, gifts, home décor, and jewelry. We are committed to delivering exceptional products and…
Added 3 hours ago
NM
Corporate Precision Agriculture Manager
Nelson Motors and Equipment
Avonlea, SK
- Full-time
…Equipment, you can be assured of a close-knit, casual, yet hard-working…
Added 3 hours ago
OT
Lead Technical Support Specialist (SAP-ABAP)
Open Text Corporation
Waterloo, ON
- Other
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 3 hours ago
Clinic Manager
Passion Dental Group Inc.
Vancouver, BC
Working closely with the Regional Director, you’ll take ownership of the clinic’s day-to-day operations and performance. From building an effective schedule and supporting patient…
Added 4 hours ago
AS
CCaaS Solution Designer/ TL
Apex Systems
Toronto, ON
- $80 to $82 USD / hour
- Full-time
…enterprise contact centre platforms within a highly regulated environment. The successful candidate will act as a trusted technical leader, partnering with program managers, engineering…
Added 4 hours ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 4 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 4 hours ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 4 hours ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
…the world at what we do and the experience that comes from working in an environment that demands constant transformation and…
Added 4 hours ago
Beauty Advisor/Artist Freelancer/On-Call
ELC Beauty LLC
Richmond, BC
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to…
Added 4 hours ago
AI Learning Associate Director - Learning and Development (18-month contract)
EY
Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Dieppe, NB · St. John's, NL · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Calgary, AB · Waterloo, ON
Join EY and help to build a better working world.
Added 4 hours ago
FH
Restaurant Manager, Notch8
Fairmont Hotels & Resorts
Vancouver, BC
- Full-time
Experience the magic of working at Fairmont Hotel Vancouver, a timeless Vancouver landmark known as the ‘Castle in the City’. With its majestic chateau-style architecture, copper green…
Added 4 hours ago
GE
Stage Bar Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Develop and maintain positive working relationships with guests, Food and Beverage employees and other Resort and Casino departments; communicate guest concerns, service issues or…
Added 4 hours ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Develop and maintain positive working relationships with guests, Food and Beverage employees and other Resort and Casino departments; communicate guest concerns, service issues or…
Added 4 hours ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Develop and maintain positive working relationships with guests, Food and Beverage employees and other Resort and Casino departments; communicate guest concerns, service issues or…
Added 5 hours ago
T
Public Relations Coordinator
Torstar
Toronto, ON
- Full-time
…The Associate is organized, a strong writer, and comfortable working in a fast-moving environment where priorities can shift…
Added 5 hours ago
A
Guest Service Agent (Full Time)
AccorHotel
Edmonton, AB
- Full-time
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure…
Added 5 hours ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Penticton, BC
- Full-time
…professional career in a committed and constantly evolving…
Added 5 hours ago
RL
Operations Support Associate
Ralph Lauren
Richmond, BC
- Part-time
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and…

Techtronic Industries Canada Inc.

Service Order Resolution Rep

Georgina, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

At TTI, people come for the opportunity and stay for the culture!

Job Description:

Service Order Resolution Rep

Techtronic Industries Inc. | Milwaukee®, RYOBI®, Hoover®

Full-Time | Permanent | Georgina, ON | Mon-Fri 7am - 3:30pm | CAN E2

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee®, we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

What you Will Do

Partner with customer service team to resolve customer inquiries and concerns
Maintain turn time metrics of 24-36 hours for order resolution replies
Maintain daily performance tracking and record keeping of Order Entry
Draft and fulfill “No Charge” orders company wide
Assist team lead and other department SMEs
Provide support in other order management areas as needed
Assist with training as needed
Practice 5S and safety
Take appropriate corrective action for continuous quality improvement and customer satisfaction
Able to react to change effectively and handle other tasks as assigned, including working daily and weekend overtime as needed
Other duties as assigned.

Physical Demands

Repetitive motion
Must be able to lift up to 40 pounds

What you Will Bring

High School or GED diploma required
Proficient typing and ten key skills
Proficient in Microsoft Office
AX experience required
HJ experience preferred
Excellent communication skills, both verbal and written

Physical and Weightlifting Demands

The physical and weightlifting demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Get:

At TTI Canada, we’re proud to offer a competitive and comprehensive rewards package that supports your health, financial well-being, and personal growth:

100% employer-paid health and dental coverage - for you and your family
Competitive hourly salary $28.29
Company-matched savings plan - we’ll match your contributions up to 6% of your earnings
$500 in flexible wellness credits - choose between a Health Care Spending Account (HCSA) or Personal Spending Account (PSA)
Generous paid time off, including vacation, personal days, and volunteer time
Access to virtual healthcare services - anytime, anywhere
Exclusive employee perks - including brand discounts & preferred pricing with external vendors
Education reimbursement program - supporting your continued learning and development

Visit our: Company Website, LinkedIn and Instagram today

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

Apply About employer

More about this job

Responsibilities

Resolve customer inquiries and concerns with the customer service team, maintain order-resolution response targets, and track order-entry performance. Draft and fulfill no-charge orders, support order management and training, and contribute to safety and continuous quality improvement.

Requirements

A high school diploma or GED is required, along with proficient typing, ten-key, and Microsoft Office skills. Microsoft Dynamics AX experience is required, HJ experience is preferred, and strong written and verbal communication skills are needed.

Skills

Customer Inquiry Resolution
Order Management
Order Entry
Typing
Ten-Key Data Entry
Microsoft Office
Microsoft Dynamics AX
HJ
Written Communication
Verbal Communication
Performance Tracking
Record Keeping
Training
5S
Safety Practices

Benefits

Employer-Paid Health And Dental Coverage
Company-Matched Savings Plan
Flexible Wellness Credits
Paid Vacation And Personal Days
Paid Volunteer Time
Virtual Healthcare Services
Employee Discounts
Education Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiry Resolution
Order Resolution
Order Management
Order Entry
No-Charge Orders
Microsoft Office
Microsoft Dynamics AX
HJ
Typing
Ten-Key Data Entry
Performance Metrics
Record Keeping
Training
5S
Safety
Customer Satisfaction
Overtime
Power Tools
Accessories
Hand Tools

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