Change Management Consultant
- Toronto, ON, Canada
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Job details
- Job type
- Contract
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- Posting language
- English
- Posted
Original job description
Role Overview
The Senior Change Management Consultant will provide organizational change management expertise, advice, coaching, and practical support to help leaders, teams, and stakeholders navigate organizational and business transformation. The consultant will develop and implement change strategies and plans, support stakeholder engagement and communications, address resistance, and help ensure successful adoption and sustainability of change.
Key Responsibilities
The Senior Change Management Consultant will provide organizational change management expertise, advice, coaching, and practical support to help leaders, teams, and stakeholders navigate organizational and business transformation. The consultant will develop and implement change strategies and plans, support stakeholder engagement and communications, address resistance, and help ensure successful adoption and sustainability of change.
Key Responsibilities
- Provide expert advice, guidance, and coaching on change management principles, methodologies, tools, and best practices.
- Build the capability of leaders and teams to understand the people impacts of change, the causes of resistance, and effective transition support.
- Act as a visible change coach and support leaders, sponsors, partners, and stakeholders in their roles as change champions.
- Collaborate with project managers, business analysts, process improvement specialists, change consultants, and organizational leadership to integrate change management throughout initiatives.
- Develop and implement change management strategies, frameworks, and plans aligned with project and organizational objectives.
- Lead or contribute to communications plans, sponsor roadmaps, stakeholder assessments, training plans, and resistance management activities throughout the project lifecycle.
- Identify and analyze stakeholders and develop targeted engagement strategies to ensure they are informed, consulted, and actively involved.
- Explain the purpose and impacts of change in a clear and compelling way, build consensus, and support stakeholders through adoption.
- Identify people-related risks, anticipated resistance, and barriers to change; develop mitigation plans and support issue resolution.
- Design and conduct change readiness assessments, analyze results, and present findings and recommendations to stakeholders.
- Establish and administer measures to track adoption, utilization, proficiency, and overall change progress.
- Develop approaches to embed and sustain change benefits through knowledge transfer, performance management, continuous improvement, and related practices.
- Demonstrated experience in organizational change management, including knowledge of recognized standards, methodologies, tools, and best practices.
- Experience developing change management, communication, and training strategies and plans.
- Strong stakeholder engagement skills, including the ability to work effectively with senior leaders, project managers, and diverse stakeholder groups.
- Strong interpersonal, influencing, conflict management, and written and verbal communication skills.
- Understanding of project management fundamentals and the project lifecycle.
- Excellent active listening, analytical, decision-making, and problem-solving skills.
- Strong presentation and group facilitation skills.
- Experience assessing organizational, business process, and technology impacts to support business and people adoption.
- Experience leading change management for medium- to large-scale transformational initiatives.
- Experience applying a structured change management methodology across multiple initiatives in collaboration with project leads.
- Ability to assess program and project impacts, identify key stakeholders, and determine how different groups will be affected.
- Experience developing actionable change plans covering communications, coaching, training, sponsorship, and resistance management.
- Experience defining success measures and monitoring adoption, utilization, proficiency, and change progress.
- Experience coordinating with subject matter experts such as communications and training specialists and human resources consultants.
- Ability to influence stakeholders at all organizational levels and build alignment toward shared outcomes.
More about this job
Responsibilities
Develop and implement change strategies and plans, including stakeholder engagement, communications, training, readiness assessment, and resistance management. Coach leaders and teams, coordinate with project partners, track adoption and progress, and help embed and sustain change benefits.
Requirements
Requires demonstrated organizational change management experience, knowledge of recognized methodologies and tools, and experience developing change, communication, and training plans. Candidates should have strong stakeholder engagement, communication, influencing, analytical, facilitation, and problem-solving skills, along with an understanding of project management fundamentals.
Skills
- Organizational Change Management
- Change Strategy Development
- Stakeholder Engagement
- Change Communications
- Training Planning
- Resistance Management
- Change Readiness Assessment
- Change Impact Assessment
- Adoption Measurement
- Leadership Coaching
- Project Management
- Facilitation
- Conflict Management
- Influencing
- Risk Mitigation
- Continuous Improvement
Visa sponsorship
Not detected in the job text
Categories
- Consulting
- Management & Leadership
- Human Resources
- Technology
Keywords
- Organizational Change Management
- Change Strategies
- Change Plans
- Stakeholder Assessments
- Stakeholder Engagement
- Communications Plans
- Sponsor Roadmaps
- Training Plans
- Resistance Management
- Change Readiness Assessments
- Change Impact Assessment
- Adoption
- Utilization
- Proficiency
- Organizational Transformation
- Business Transformation
- Project Lifecycle
- People-Related Risks
- Knowledge Transfer
- Performance Management
- Continuous Improvement
- Project Management
- Business Process Improvement
- Change Coaching