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TECO Westinghouse

Technical Inside Sales Representative

Cambridge, ON, Canada

Job type: Full-time
Apply by: Dec 30, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Overview:

The Inside Sales Support position provides sales and customer service support to Account Managers and
customers by coordinating inquiries, quotations, orders, and follow-up activities for Electric Motors and
Controls products. This role serves as a key point of contact between customers and the sales team,
ensuring timely and accurate communication, order processing, and resolution of customer needs. The
position requires strong organization, attention to detail, communication, and time-management skills, along
with the ability to manage multiple priorities and build effective relationships in a fast-paced environment.
The role utilizes SAP and Microsoft Dynamics CRM to support efficient sales processes and deliver a high
level of customer service.

What Skills are required:

Highly organized, self-motivated, detail-oriented, and able to manage multiple priorities in a fast pace environment.
Strong communication, time-management, and relationship-building skills are essential to establishing productive relationships with customers and internal stakeholders while supporting efficient sales operations and delivering exceptional customer experience.
Excellent written and verbal communication skills, with strong computer literacy and proficiency in
Microsoft Office applications, including Excel and Word; training will be provided on internal systems and applications, including Microsoft Dynamics CRM and SAP.
Prior experience with Electric Motors and/or Controls is desirable, preferred.

Applicants must be legally authorized to work in Canada on a permanent basis and must not require current or future employment sponsorship

What would my main duties be?

Partner with Account Managers to provide timely, accurate, and responsive service to customers
throughout the sales process, including customer inquiries, order processing, quotations, follow-up,
and expediting of information related to Electric Motors and Controls products.
Serve as a key point of contact for customers and internal sales partners, establishing and maintaining professional, productive relationships that support customer satisfaction and business objectives.
Process and maintain customer orders in SAP, ensuring accuracy, timely entry, appropriate follow up, and coordination with internal departments to support on-time delivery and fulfillment.
Coordinate and prepare customer quotations using Microsoft Dynamics CRM, ensuring quotation are accurate, complete, and provided within established timelines.
Respond promptly and professionally to customer inquiries received by telephone and email, providing information, coordinating follow-up, scheduling activities, and escalating issues when appropriate.
Manage multiple priorities in a fast-paced environment, including order entry, quotation preparation, customer inquiries, order follow-up, and other sales support activities while maintaining accuracy and attention to detail.
Maintain current knowledge of company products, processes, procedures, pricing, and systems to effectively support customers and Account Managers.
Collaborate with internal departments and stakeholders to resolve customer issues, communicate order status, and facilitate the timely flow of information throughout the sales and order fulfillment
process.
Identify opportunities to improve customer service, communication, and sales support processes and proactively address issues that may impact the customer experience.
Perform other duties and responsibilities as assigned.
Regular attendance is an essential function of this position.

Education and Experience:

Bachelor’s degree preferred; or 3-5 years related experience and /or training with electric motors or Industrial Products; or equivalent combination of education and experience
ME/IE Engineering background strongly preferred
Computer knowledge required
Microsoft office proficiency is a must.

Position details:
Type of Position: Full-time
Location: Cambridge, ON

About us:
TECO-Westinghouse Motors (Canada) Inc. is an innovative and rewarding employer to work for. You will
enjoy our corporate culture as well as a customer service oriented and teamwork environment.

We are a world leader in manufacturing electric motors and variable frequency drives; our product line
includes premium efficiency and high-performance motors as well as motor controls, providing engineering
services and large motor repairs.

Headquartered in Edmonton, Alberta, TECO-Westinghouse Motors (Canada) Inc. serves many industries
including petrochemical, electric utility, pulp and paper, water/wastewater treatment, air conditioning, marine,
mining and metals industries.

TECO-Westinghouse Motors embraces diversity and equal opportunity. We are committed to building a team
that represents a variety of backgrounds, viewpoints, and skills.

FIND OUT MORE ABOUT US AT:
www.tecowestinghouse.ca

We thank all applicants, however only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The role involves providing sales and customer service support by coordinating inquiries, quotations, and order processing for electric motors and controls. You will act as a key point of contact for customers and internal stakeholders to ensure timely order fulfillment and high customer satisfaction.

Requirements

Candidates should have 3-5 years of related experience or a bachelor's degree, with a strong preference for an engineering background. Proficiency in Microsoft Office and experience with CRM or ERP systems like SAP is required.

Skills

Sales support
Customer service
Order processing
SAP
Microsoft Dynamics CRM
Communication
Time management
Relationship building
Microsoft Office
Excel
Word
Electric motors
Controls
Quotation preparation
Attention to detail

Visa sponsorship

Not detected in the job text

Keywords

Technical Inside Sales
Electric Motors
Controls
SAP
Microsoft Dynamics CRM
Order Processing
Customer Service
Sales Support
Quotation
Engineering
Industrial Products
Microsoft Office
Excel
Word
Account Management
Manufacturing
Variable Frequency Drives
Order Fulfillment

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