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TECO-Westinghouse

Technical Inside Sales Representative

Cambridge, ON, Canada

Job type: Full-time
Apply by: Mar 30, 2027
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position Overview:

The Inside Sales Support position provides sales and customer service support to Account Managers and

customers by coordinating inquiries, quotations, orders, and follow-up activities for Electric Motors and

Controls products. This role serves as a key point of contact between customers and the sales team,

ensuring timely and accurate communication, order processing, and resolution of customer needs. The

position requires strong organization, attention to detail, communication, and time-management skills, along

with the ability to manage multiple priorities and build effective relationships in a fast-paced environment.

The role utilizes SAP and Microsoft Dynamics CRM to support efficient sales processes and deliver a high

level of customer service.

What Skills are required:

Highly organized, self-motivated, detail-oriented, and able to manage multiple priorities in a fast pace environment
Strong communication, time-management, and relationship-building skills are essential to establishing productive relationships with customers and internal stakeholders while supporting efficient sales operations and delivering exceptional customer experience
Excellent written and verbal communication skills, with strong computer literacy and proficiency in
Microsoft Office applications, including Excel and Word; training will be provided on internal systems and applications, including Microsoft Dynamics CRM and SAP
Prior experience with Electric Motors and/or Controls is desirable, preferred

Applicants must be legally authorized to work in Canada on a permanent basis and must not require current or future employment sponsorship

What would my main duties be?

Partner with Account Managers to provide timely, accurate, and responsive service to customers
throughout the sales process, including customer inquiries, order processing, quotations, follow-up,
and expediting of information related to Electric Motors and Controls products
Serve as a key point of contact for customers and internal sales partners, establishing and maintaining professional, productive relationships that support customer satisfaction and business objectives
Process and maintain customer orders in SAP, ensuring accuracy, timely entry, appropriate follow up, and coordination with internal departments to support on-time delivery and fulfillment
Coordinate and prepare customer quotations using Microsoft Dynamics CRM, ensuring quotation are accurate, complete, and provided within established timelines
Respond promptly and professionally to customer inquiries received by telephone and email, providing information, coordinating follow-up, scheduling activities, and escalating issues when appropriate
Manage multiple priorities in a fast-paced environment, including order entry, quotation preparation, customer inquiries, order follow-up, and other sales support activities while maintaining accuracy and attention to detail
Maintain current knowledge of company products, processes, procedures, pricing, and systems to effectively support customers and Account Managers
Collaborate with internal departments and stakeholders to resolve customer issues, communicate order status, and facilitate the timely flow of information throughout the sales and order fulfillment
process
Identify opportunities to improve customer service, communication, and sales support processes and proactively address issues that may impact the customer experience
Perform other duties and responsibilities as assigned
Regular attendance is an essential function of this position

Education and Experience:

Bachelor’s degree preferred; or 3-5 years related experience and /or training with electric motors or Industrial Products; or equivalent combination of education and experience
ME/IE Engineering background strongly preferred
Computer knowledge required
Microsoft office proficiency is a must

Position details:

Type of Position: Full-time

Location: Cambridge, ON

About us:

TECO-Westinghouse Motors (Canada) Inc. is an innovative and rewarding employer to work for. You will

enjoy our corporate culture as well as a customer service oriented and teamwork environment.

We are a world leader in manufacturing electric motors and variable frequency drives; our product line

includes premium efficiency and high-performance motors as well as motor controls, providing engineering

services and large motor repairs.

Headquartered in Edmonton, Alberta, TECO-Westinghouse Motors (Canada) Inc. serves many industries

including petrochemical, electric utility, pulp and paper, water/wastewater treatment, air conditioning, marine,

mining and metals industries.

TECO-Westinghouse Motors embraces diversity and equal opportunity. We are committed to building a team

that represents a variety of backgrounds, viewpoints, and skills.

FIND OUT MORE ABOUT US AT:

www.tecowestinghouse.ca

We thank all applicants, however only those selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Support Account Managers and customers throughout the sales process by handling inquiries, preparing quotations, processing orders in SAP, and coordinating follow-up and expediting. Maintain customer relationships, communicate order status, resolve issues with internal teams, and help improve sales support and customer service processes.

Requirements

The role prefers a bachelor’s degree or equivalent education and experience, with 3–5 years of related experience or training in electric motors or industrial products; an ME/IE engineering background is strongly preferred. Candidates need strong organization, communication, time-management, and computer skills, including Microsoft Office proficiency; experience with electric motors or controls is desirable, and applicants must be authorized to work permanently in Canada without current or future sponsorship.

Skills

Organization
Attention To Detail
Time Management
Communication
Relationship Building
Customer Service
Order Processing
Quotation Preparation
Sales Support
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Dynamics CRM
SAP
Electric Motors
Motor Controls

Visa sponsorship

Not detected in the job text

Keywords

Electric Motors
Motor Controls
Industrial Products
Inside Sales
Sales Support
Customer Service
Account Managers
Customer Inquiries
Quotation Preparation
Order Processing
Order Fulfillment
Order Expediting
SAP
Microsoft Dynamics CRM
Microsoft Office
Microsoft Excel
Microsoft Word
Pricing
On-Time Delivery
ME/IE Engineering
Variable Frequency Drives
Motor Repairs

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